Hotmail Account hacked

nostaw5

"POW" Ur dead
Power User
Hello,

My Mums account got hacked and the hacker changed the security question and other contact address. I have tracked the source and the ip is 203.82.92.66. Located in Malaysia. We cant get it back with microsofts help IS there any ideas?


My mum has 7 years worth of contacts important messages and bankstatements.

HELLP.

first person to solve will get respect every month till the rest of the year LOL.
 

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    Counter Strike Source (and other Valve games):
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Please use this link to report this to Microsoft:

https://security.live.com/acsr.aspx

You will need some way to prove this is your email, such as knowing who you email the most, and the body of some emails. Microsoft know their stuff, they will see that someone's password, security question and other contact address has been changed by a computer located the other side of the world - they will know something isn't quite right there

Tom
 

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Although, Toms idea will probably work, I dont think that the vauable information will still be there. The account was hacked not to get your contacts, but they may use the bank statments, but rather to send spam and for other nefarious usage. I would use every possible means to get the account closed, starting with the form given by Tom.
 

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Also, she wasn't hacked. Hotmail is not something easily hacked.

She inadvertantly clicked the wrong link and got snookered.

MS will help you out if they want to continue as a company.
 

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    Acer 8930 laptop with x9100...
If what you are saying is true then contact the FBI sense bank records etc are involved and it is stolen by somewhere out of country it then becomes a federal crime. I worked a case out of Michigan 2 years ago and at some point I had to go to the FBI with all info that I had, I cannot tell you the outcome as I am under whats called a GAG Law. Take all of your info along with any and all proof and put it in there care for tracking the leads and bringing criminal charges, plus report to your local law inforcement as a start and keep track of everything, write down notes and dates and times of everything you do regarding ths issue...LOL
 

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Unfortunately, the FBI won't care...... He's a kiwi.... But that's a good idea for him to do.
 

My Computer

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  • CPU
    Dual L5639 // i7 950 @ 4.0Ghz
    Motherboard
    Evga SR-2 // Gigabyte x58a-ud3r
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    12Gig Corsair XMS3 // 6Gig OCZ Gold
    Graphics Card(s)
    gtx 560 ti // gtx 260-216
    Monitor(s) Displays
    Dual 22" // Headless
    Hard Drives
    OCZ aGILITY 3, 120Gig + Seagate 500Gig x 2
    PSU
    Silverstone da700 // Corsair 520hx
    Case
    Rosewill BlackHawk Ultra // Antec 900v1
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    Twin CM Hyper 212+ // Noctua NH-u12
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    Acer 8930 laptop with x9100...
There is always a way to skin a cat so to speak, if the op would give me a pm with there email address I would be willing to help, along with gather information, I know a lot of people in different agencys and I still help people free of charge from my home. I was a P.I for right at 20 years here in Arizona. I still have access to certain sites that other people are not. But my offer still stands if they need it.
 

My Computer

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    NVIDIA GeForce 6150SE nForce 430
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    Intergrated Realtex ALC888S Audio
    Monitor(s) Displays
    LG W40 series widescreen
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    1600 X 900
    Hard Drives
    1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
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    300W
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    Mid-Size ATX
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    HP Multimedia Keyboard
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    Microsoft Wireless Mouse 5000
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    Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz)

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    Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive

    Menory Card Reader: 15-in-1 Multimedia Card Reader

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Thanks all for your replys. I have sent the form. His and my ip addresses are the only thing i caught. And managed to locate him in malaysia. I dont think the FBI will help even if they help NZ'ers. Any other tips?
 

My Computer

System One

  • Manufacturer/Model
    Custom Gaming Rig 780G
    CPU
    AMG Athlon II X2 255 3.8/2MB/2500MHz 45nm AM3
    Motherboard
    Gigabyte GA-MA78LMT-S2 AM3, Core Boost, Ultra Durable 3
    Memory
    2X 4GB Kingston DDR3 1066MHz @ 1666MHz Dual Channel
    Graphics Card(s)
    HIS HD Radeon 7770 GHz Edition iCooler Core: 1000MHz
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Dell E2311H DVI/VGA 5ms response, Full HD
    Screen Resolution
    1920x1080 @ 60Hz
    Hard Drives
    320GB Seagate Barracuda 7200.02 SATA II
    PSU
    Cooler Master Extreme Power Plus 700w
    Case
    Lian-Li PC-6010 With Side Window
    Cooling
    Aywun A4 80mm fan
    Keyboard
    Logitech K120 Wired Keyboard
    Mouse
    Logitech K120 Wired Mouse
    Internet Speed
    802.11B/G/N 17Mb/s
    Other Info
    AMD Catalyst 12.6
    Thomson A/B/G/N Router
    LiteON CD/DVD Player
    GAME PERFORMANCE:
    Battlefield 3: 41 FPS High 1x AA @ 1280x720
    Mass Effect 2 and 3: 60 FPS Highest 4x AA @ 1920x1080
    Counter Strike Source (and other Valve games):
    300 FPS (max FPS in game) Highest settings 8x AA 16x AF @ 1920x1080!!!
Identity theft is one of the things the FBI takes, trust me the case I got involved in and worked was my sister who lives in Michigan after record keeping, along with filing with the police and taking what she had that I found the FBI took her case and all have been brought to justice. It helped that I was a P.I. so I could get in and out of certain things and the main thing that I had was there IP address so they traced it back to the people who were involved and I can tell you Michigan I would not want to be on the other side of the law. Please Take it to the FBI near you and your mom.
 

My Computer

System One

  • Manufacturer/Model
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    HP-PAVILION
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    8 Gigs of Ram/DDR2 PC2-6400 MB/sec
    Graphics Card(s)
    NVIDIA GeForce 6150SE nForce 430
    Sound Card
    Intergrated Realtex ALC888S Audio
    Monitor(s) Displays
    LG W40 series widescreen
    Screen Resolution
    1600 X 900
    Hard Drives
    1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
    PSU
    300W
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    Mid-Size ATX
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    HP Multimedia Keyboard
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    Microsoft Wireless Mouse 5000
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    Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz)

    Modem: 56K WinModem/

    Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive

    Menory Card Reader: 15-in-1 Multimedia Card Reader

    Media Drive
Ok so i went to file a form at the FBI website. I hope either they or microsoft do something...


i Hope the guy gets put in the chair...
 

My Computer

System One

  • Manufacturer/Model
    Custom Gaming Rig 780G
    CPU
    AMG Athlon II X2 255 3.8/2MB/2500MHz 45nm AM3
    Motherboard
    Gigabyte GA-MA78LMT-S2 AM3, Core Boost, Ultra Durable 3
    Memory
    2X 4GB Kingston DDR3 1066MHz @ 1666MHz Dual Channel
    Graphics Card(s)
    HIS HD Radeon 7770 GHz Edition iCooler Core: 1000MHz
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Dell E2311H DVI/VGA 5ms response, Full HD
    Screen Resolution
    1920x1080 @ 60Hz
    Hard Drives
    320GB Seagate Barracuda 7200.02 SATA II
    PSU
    Cooler Master Extreme Power Plus 700w
    Case
    Lian-Li PC-6010 With Side Window
    Cooling
    Aywun A4 80mm fan
    Keyboard
    Logitech K120 Wired Keyboard
    Mouse
    Logitech K120 Wired Mouse
    Internet Speed
    802.11B/G/N 17Mb/s
    Other Info
    AMD Catalyst 12.6
    Thomson A/B/G/N Router
    LiteON CD/DVD Player
    GAME PERFORMANCE:
    Battlefield 3: 41 FPS High 1x AA @ 1280x720
    Mass Effect 2 and 3: 60 FPS Highest 4x AA @ 1920x1080
    Counter Strike Source (and other Valve games):
    300 FPS (max FPS in game) Highest settings 8x AA 16x AF @ 1920x1080!!!
Hello

Here are some things that should be done right now and help her in anyway you can

1. Get a hold of all banks and close the accounts and tell them why and you want brand new accounts...

2. Close all credit card accounts and get new credit cards.

3. Contact all credit reporting agences and flag all of her credit and set up a password along with they have to contact her by phone first before any credit will be granted to anyone. So if she is at the store buying something they will call her first and she has to give them the password before the credit will be granted, that way nobody can get credit using her name or fake credit cards..

3. Call the social security and tell them what happend and the date it happened. If the crooks do get something and the companys try and go after her then each person can legally change there social security number 1 time to a different number in there lifetime.

4. Contact any and all of her doctors if that was one of the things stolen just to be safe I would do it anyway...

4. Contact the post office for her district and file with the postmaster what has happend.

I will try and give you more information tomorrow...
 

My Computer

System One

  • Manufacturer/Model
    a6530f Desktop
    CPU
    HP-PAVILION
    Motherboard
    M2N68-LA (Narra3)
    Memory
    8 Gigs of Ram/DDR2 PC2-6400 MB/sec
    Graphics Card(s)
    NVIDIA GeForce 6150SE nForce 430
    Sound Card
    Intergrated Realtex ALC888S Audio
    Monitor(s) Displays
    LG W40 series widescreen
    Screen Resolution
    1600 X 900
    Hard Drives
    1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
    PSU
    300W
    Case
    Mid-Size ATX
    Keyboard
    HP Multimedia Keyboard
    Mouse
    Microsoft Wireless Mouse 5000
    Other Info
    Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz)

    Modem: 56K WinModem/

    Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive

    Menory Card Reader: 15-in-1 Multimedia Card Reader

    Media Drive
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