For a while now I've been trying to update to the new version of Java, but every time I do i get the following:
"Unable to handle error code 0xe."
"Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor."
Now after getting these errors, I visited the help section of the Java website on "Error 1722". It says the solution is to:
- Remove any traces of the failed Java installation by uninstalling Java
- Download and install the offline installer package.
Shown here: Error 1722. There is a problem with this Windows Installer package.
Then when I try to uninstall previous versions of Java (there are more than one, Java 6 Update 7 seems to be the problem one.), I receive this error:
"Error 1719. The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance."
I could not find this error on the Java website.
In a nutshell, for months now I have been attempting to get the latest version of Java, only to get the errors above. I've searched many times on Google and even these forums for an answer but I still haven't found a solution. I desperately need to fix these errors and am willing to try almost anything to fix it. I would very much appreciate any help you could give me.