Solved Poor sound quality and sticky videos

tyui

New Member
Hi,

I just bought a new 64 bit computer with 4GB RAM and 3.1 GHz AMD Athlon64 AM2 Dual Core 6000+. Also got Windows Vista Home Premium 64 Bit. But my problem is that the sound is awful, it sounds like tapes in a cassette player when the batteries are running down, with added dropouts and crackles, especially when I minimise the media player when playing audio files, (i've tiried WMP, VLC, Zoom and WinAmp). Any videos I stream on the net also sound like this. AVI's also have poor sound quality and can also be "sticky" the picture not running smoothly.
My soundcard is fine, i've run different ones on the machine and they all sound like this, my amp, cables and speakers are working perfectly too. I never use more than 1.5GB RAM and about 20% of the CPU according to TaskManager.
I think it's a problem with Vista 64 but can't get anywhere with MS, and my usual Google searches on the problem have proved fruitless.
Please Help!
Thanks in advance
Jamie
 
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My Computer

Hi,

I just bought a new 64 bit computer with 4GB RAM and 3.1 GHz AMD Athlon64 AM2 Dual Core 6000+. Also got Windows Vista Home Premium 64 Bit. But my problem is that the sound is awful, it sounds like tapes in a cassette player when the batteries are running down, with added dropouts and crackles, especially when I minimise the media player when playing audio files, (i've tiried WMP, VLC, Zoom and WinAmp). Any videos I stream on the net also sound like this. AVI's also have poor sound quality and can also be "sticky" the picture not running smoothly.
My soundcard is fine, i've run different ones on the machine and they all sound like this, my amp, cables and speakers are working perfectly too. I never use more than 1.5GB RAM and about 20% of the CPU according to TaskManager.
I think it's a problem with Vista 64 but can't get anywhere with MS, and my usual Google searches on the problem have proved fruitless.
Please Help!
Thanks in advance
Jamie
ok i have had this problem before as well, its nothing bad, in fact its something built into vista to stop your speakers blowing, what you need to do is reduce the volume in windows and use the volume on the amplifier or speaker set, heres a demonstration of what i mean....
when your volume reaches a certain level, you will hear distortion and see the grey bar go past the marker on the sound devices (1st picture),
to fix the problem, all you need to do is reduce the volume of the media player and main volume and use the volume switch on your speakers(2nd picture)
 

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My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Q6600 @ 2.8GHz
    Motherboard
    Evga NF78-CK-132-A 3-Way SLI
    Memory
    8Gb DDR2 Corsair Dominator @ 1066Mhz 5-5-5-15
    Graphics Card(s)
    EVGA 560 GTX SC FTW 1GB
    Sound Card
    Realtek ALC888 7.1 Audio, Logitech G35 7.1 Surround Headset
    Monitor(s) Displays
    Dell S2409W 16:9, HDMi, DVI & VGA
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 7200rpm 250Gb SATA,
    Samsung 7200rpm 750Gb SATA,
    WD 7200rpm 1TB SCSI SATA.
    PSU
    Xigmatek 750W Quad sli quad core 80% eff
    Case
    Antec 900 Gaming Case
    Cooling
    Zalman CNPS9700-NT NVIDIA Tritium, Dominator RAM cooler
    Keyboard
    Logitech generic keyboard
    Mouse
    Razor Lachesis Banshee V2 Blue, 4000DPI
    Internet Speed
    16Mb Sky bb
    Other Info
    Wireless Gaming Receiver for Windows, Wireless Xbox 360 Pad, Wireless Xbox 360 Les Paul Guitar
Hi MrNeeds,
thank you for your post, but it's not helping the distortion. I have also noticed when I'm streaming, if I open or restore a window over the streamed video the sound is perfect. Could this mean it's something to do with resource allocation to audio? I am beginning to think my system struggles with video and pulls memory/processor usage from audio to compensate. Is this likely?
Any help is greatly appreciated.
Jamie
 

My Computer

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