Solved I can't get sound coming from the speakers

Matia

Member
Hey, I've tried repairing speakers, checking for updates, switching which speakers I use, loads and loads of forums, but I can't get sound coming from the speakers, even though in the tests, they say they're fine. All my speakers/playback devices are showing, working or not, but I can't fix the problem.

I recently had to do a system restore, because of internet problems, took me ages to sort out, however the sound wasn't working before the restore anyway.

Haven't tried uninstalling/reinstalling the sound card/device yet, mainly because I only have my laptop here, if i need any disks then I'll need to wait a while to get them.

Sound does work with external speakers plugged in, so I'm starting to think I might need to get my laptop speakers fixed?

Sony Viao AR-71M is the model, I believe.

Any suggestions would be much appreciated :)

Thanks

Matt
 
Last edited by a moderator:

My Computer

Nah, there's no "?", but the sound does work from external speakers, justnot my laptop, maybe it is the laptop speakers broken?
 

My Computer

Do you have the speAkers pluged in when trying to test the laptop speakers?
 

My Computer

System One

  • CPU
    Dual L5639 // i7 950 @ 4.0Ghz
    Motherboard
    Evga SR-2 // Gigabyte x58a-ud3r
    Memory
    12Gig Corsair XMS3 // 6Gig OCZ Gold
    Graphics Card(s)
    gtx 560 ti // gtx 260-216
    Monitor(s) Displays
    Dual 22" // Headless
    Hard Drives
    OCZ aGILITY 3, 120Gig + Seagate 500Gig x 2
    PSU
    Silverstone da700 // Corsair 520hx
    Case
    Rosewill BlackHawk Ultra // Antec 900v1
    Cooling
    Twin CM Hyper 212+ // Noctua NH-u12
    Other Info
    Acer 8930 laptop with x9100...
Looks like if you go into classic control panel your will find the loose nut....

I would believe external and phono jack outputs are in parallel...

Gotta be sump'in easy, would imagine....There are so many "directions" ya could go...

First, ready carefully the relative threads.


Regards
Alex
 

My Computer

System One

  • Manufacturer/Model
    H.P. Pavilion/ dv6985se notebook/ P/N FE11UA#ABA
    CPU
    Intel 2 Duo T5750
    Motherboard
    Quanta ver. 79.2E
    Memory
    4 GB/2 slots DMM
    Graphics Card(s)
    Mobile / Intel 965 express chipset Family
    Sound Card
    Realtek High Def. Audio
    Monitor(s) Displays
    laptop
    Screen Resolution
    15.4" vis
    Hard Drives
    Toshiba MK2552GSX (250.06 GB)
    PSU
    Internal factory w/ outboard Transformer
    Case
    Factory burgandy
    Cooling
    1 input, 1 output
    Keyboard
    Standard small w/o # pads
    Mouse
    F.O. single rotary
    Internet Speed
    Normal fiber.
    Other Info
    Keyboard standard 101/102
    Main circuit Quanta 30CC 79.2E
    Bios H.P. F.59
    Router, Netgear WGR614v8
    Cannon MP250 wired printer
    Modem Motorola SM 56
    Realtek High Def. Audio
Haven't been on the forums in a while, just been using my external speakers. I didn't really understand the post above? Read the actual thread carefully? Is that what you meant?

If you think you have a solution to my problems, I'd much appreciate a simple answer :D Thanks a lot!

Matt
 

My Computer

Haven't been on the forums in a while, just been using my external speakers. I didn't really understand the post above? Read the actual thread carefully? Is that what you meant?

If you think you have a solution to my problems, I'd much appreciate a simple answer :D Thanks a lot!

Matt

Matt,
Yes, I was not too clear indeed. I am very new here and just threw some suggestions out you way. Yes Matt, Sorry for the muddy waters..:o
By saying to read the relevant threads on audio problems, I meant, I suppose, that the problem could be quite numerous, therefore read the threads that pertain to the same type of problem.:)

I have had quite a few "issues" with audio hick-ups myself..I am confidant that you will find the problem being in a setting or another "head slapping solution".

The knowledge base on this site runs very deep indeed. I have found that using the search function on the upper blue banner between the New Posts and Quick Links to be very usefull.

When you do find the solution, and you will, Let me know. Good luck matt!

Regards,
Alex "Sully" Sullivan
 

My Computer

System One

  • Manufacturer/Model
    H.P. Pavilion/ dv6985se notebook/ P/N FE11UA#ABA
    CPU
    Intel 2 Duo T5750
    Motherboard
    Quanta ver. 79.2E
    Memory
    4 GB/2 slots DMM
    Graphics Card(s)
    Mobile / Intel 965 express chipset Family
    Sound Card
    Realtek High Def. Audio
    Monitor(s) Displays
    laptop
    Screen Resolution
    15.4" vis
    Hard Drives
    Toshiba MK2552GSX (250.06 GB)
    PSU
    Internal factory w/ outboard Transformer
    Case
    Factory burgandy
    Cooling
    1 input, 1 output
    Keyboard
    Standard small w/o # pads
    Mouse
    F.O. single rotary
    Internet Speed
    Normal fiber.
    Other Info
    Keyboard standard 101/102
    Main circuit Quanta 30CC 79.2E
    Bios H.P. F.59
    Router, Netgear WGR614v8
    Cannon MP250 wired printer
    Modem Motorola SM 56
    Realtek High Def. Audio
Hey, I've tried repairing speakers, checking for updates, switching which speakers I use, loads and loads of forums, but I can't get sound coming from the speakers, even though in the tests, they say they're fine. All my speakers/playback devices are showing, working or not, but I can't fix the problem.

I recently had to do a system restore, because of internet problems, took me ages to sort out, however the sound wasn't working before the restore anyway.

Haven't tried uninstalling/reinstalling the sound card/device yet, mainly because I only have my laptop here, if i need any disks then I'll need to wait a while to get them.

Sound does work with external speakers plugged in, so I'm starting to think I might need to get my laptop speakers fixed?

Sony Viao AR-71M is the model, I believe.

Any suggestions would be much appreciated :)

Thanks

Matt

Suggestion :
Right click on Volume icon at taskbar > Playback Devices > click on the Speaker icon > Properties > under General tab, make sure the Device usage says (enable ) > Levels tab, make sure the slider is way up > Apply/OK
 

My Computer

System One

  • Other Info
    WLM 2011
    IE9 beta
Thanks to everyone who replied to this, I tried things and then suddenly it just started working again... No idea how or why, but I'm very grateful for all the feedback, sorry for replying late though!

Matt
 

My Computer

My sound also doesn't work, and the solutions given on threads I've read haven't helped. Here are the technicals:

There is no yellow "?" beside device on device manager.
All things are shown as working in dxdiag.
Everything is plugged up same as before.
I've unplugged sound, turned computer off, plugged back in, then restarted twice to no avail.
I get a normal "bloop" sound when I turn the speakers on or plug them in, so something's coming through.
My system shows a sound card installed and working correctly.
Sound is not crackling or distorted, it's simply not playing.
Sound is up to full 100% everywhere I find a sliding bar.
I've also tried turning external speakers up to full, no sound whatsoever.
Everything is up to date.
I've tried sound on various internet sites such as YouTube and Google, Windows Media Player, Media Player Classic Homecinema, and FrostWire, to no avail.

It quit working quite suddenly between late night yesterday (1/28/11) and a little after noon today. There were no warning signs, no crackling before it quit. I'm supposedly the last person to use the computer, as the only other person who had the opportunity claims she didn't. I'm a light sleeper, too, so if she played sound I'd have awoken disgruntled, so I believe she at least didn't play sound.
 

My Computer

System One

  • Manufacturer/Model
    Gateway FX6800-01e
    CPU
    Intel Core i7 CPU 920 @ 2.67 GHz
    Memory
    3.00 GB
    Graphics Card(s)
    ATI Radeon HD 4800 Series
    Sound Card
    Realtek HDMI Output
    Monitor(s) Displays
    22"
My sound also doesn't work, and the solutions given on threads I've read haven't helped. Here are the technicals:

There is no yellow "?" beside device on device manager.
All things are shown as working in dxdiag.
Everything is plugged up same as before.
I've unplugged sound, turned computer off, plugged back in, then restarted twice to no avail.
I get a normal "bloop" sound when I turn the speakers on or plug them in, so something's coming through.
My system shows a sound card installed and working correctly.
Sound is not crackling or distorted, it's simply not playing.
Sound is up to full 100% everywhere I find a sliding bar.
I've also tried turning external speakers up to full, no sound whatsoever.
Everything is up to date.
I've tried sound on various internet sites such as YouTube and Google, Windows Media Player, Media Player Classic Homecinema, and FrostWire, to no avail.

It quit working quite suddenly between late night yesterday (1/28/11) and a little after noon today. There were no warning signs, no crackling before it quit. I'm supposedly the last person to use the computer, as the only other person who had the opportunity claims she didn't. I'm a light sleeper, too, so if she played sound I'd have awoken disgruntled, so I believe she at least didn't play sound.

Hi bluefall, have you tried a different port on your computer and set that as the front speakers? i suspect that the jack input may have failed, just as a test please switch the jack and report back here with the results.

MrNeeds
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Q6600 @ 2.8GHz
    Motherboard
    Evga NF78-CK-132-A 3-Way SLI
    Memory
    8Gb DDR2 Corsair Dominator @ 1066Mhz 5-5-5-15
    Graphics Card(s)
    EVGA 560 GTX SC FTW 1GB
    Sound Card
    Realtek ALC888 7.1 Audio, Logitech G35 7.1 Surround Headset
    Monitor(s) Displays
    Dell S2409W 16:9, HDMi, DVI & VGA
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 7200rpm 250Gb SATA,
    Samsung 7200rpm 750Gb SATA,
    WD 7200rpm 1TB SCSI SATA.
    PSU
    Xigmatek 750W Quad sli quad core 80% eff
    Case
    Antec 900 Gaming Case
    Cooling
    Zalman CNPS9700-NT NVIDIA Tritium, Dominator RAM cooler
    Keyboard
    Logitech generic keyboard
    Mouse
    Razor Lachesis Banshee V2 Blue, 4000DPI
    Internet Speed
    16Mb Sky bb
    Other Info
    Wireless Gaming Receiver for Windows, Wireless Xbox 360 Pad, Wireless Xbox 360 Les Paul Guitar
They're color coded, and all--kind of fool proof. Light green jack for light green plug cover. Even so, after having tried all the phono jacks, and all the different USB ports for speaker power, nothing worked. What do you mean by "try a different port on my computer and set that as the front speakers?" Even after studying that thick, 9-in-1 Vista guidebook, using this system is frustrating.

I remember in XP, a man could do a very little amount of research, and the fix for a problem was at his fingertips. Everything was easy to find and access, easy to manage. Why did they make Vista so user unfriendly? It's always been so buggy for me, and so "You, [the administrator and end user of this computer], are not authorized for such and such. Please get the administrator's permission to use this feature." (abridged a little from what the notice that pops up actually says, but I'm sure you've come across it). I'm the administrator, have set no passwords, and have been told things like this from the beginning of having bought it brand new. Sometimes it randomly tells me that games I've played on this computer before from the same commercial CD are now suddenly virus' and the User Account Controls won't let me load it. Sorry for the rant, I hope ya'll aren't vistacultists. In fact, if anybody has any information on this, as well, I'd be glad to hear about it. Maybe my computer has some extremely security tight feature in effect which other computers don't.

Anyway, thank you, MrNeeds, for the advice and hope you and/or others can continue to help.

Bluefall
 

My Computer

System One

  • Manufacturer/Model
    Gateway FX6800-01e
    CPU
    Intel Core i7 CPU 920 @ 2.67 GHz
    Memory
    3.00 GB
    Graphics Card(s)
    ATI Radeon HD 4800 Series
    Sound Card
    Realtek HDMI Output
    Monitor(s) Displays
    22"
They're color coded, and all--kind of fool proof. Light green jack for light green plug cover. Even so, after having tried all the phono jacks, and all the different USB ports for speaker power, nothing worked. What do you mean by "try a different port on my computer and set that as the front speakers?" Even after studying that thick, 9-in-1 Vista guidebook, using this system is frustrating.

I remember in XP, a man could do a very little amount of research, and the fix for a problem was at his fingertips. Everything was easy to find and access, easy to manage. Why did they make Vista so user unfriendly? It's always been so buggy for me, and so "You, [the administrator and end user of this computer], are not authorized for such and such. Please get the administrator's permission to use this feature." (abridged a little from what the notice that pops up actually says, but I'm sure you've come across it). I'm the administrator, have set no passwords, and have been told things like this from the beginning of having bought it brand new. Sometimes it randomly tells me that games I've played on this computer before from the same commercial CD are now suddenly virus' and the User Account Controls won't let me load it. Sorry for the rant, I hope ya'll aren't vistacultists. In fact, if anybody has any information on this, as well, I'd be glad to hear about it. Maybe my computer has some extremely security tight feature in effect which other computers don't.

Anyway, thank you, MrNeeds, for the advice and hope you and/or others can continue to help.

Bluefall
I'm just here to help, not to be judgmental, when I say try a different jack, I mean try a different color, they are universal, you are allowed to set which jack does what, so if one jack fails, you can use a different jack to compensate.

I completely understand with the Administrator prompts, they do get annoying, but you know that you can turn them off? go to control panel and select user accounts, choose your account and select "turn user account control on or off", you should get a window similar to this:
uac.jpg

Simply uncheck that box and restart your system, no more prompts, apart from windows telling you that you are at risk, hope this helps.

MrNeeds
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Q6600 @ 2.8GHz
    Motherboard
    Evga NF78-CK-132-A 3-Way SLI
    Memory
    8Gb DDR2 Corsair Dominator @ 1066Mhz 5-5-5-15
    Graphics Card(s)
    EVGA 560 GTX SC FTW 1GB
    Sound Card
    Realtek ALC888 7.1 Audio, Logitech G35 7.1 Surround Headset
    Monitor(s) Displays
    Dell S2409W 16:9, HDMi, DVI & VGA
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 7200rpm 250Gb SATA,
    Samsung 7200rpm 750Gb SATA,
    WD 7200rpm 1TB SCSI SATA.
    PSU
    Xigmatek 750W Quad sli quad core 80% eff
    Case
    Antec 900 Gaming Case
    Cooling
    Zalman CNPS9700-NT NVIDIA Tritium, Dominator RAM cooler
    Keyboard
    Logitech generic keyboard
    Mouse
    Razor Lachesis Banshee V2 Blue, 4000DPI
    Internet Speed
    16Mb Sky bb
    Other Info
    Wireless Gaming Receiver for Windows, Wireless Xbox 360 Pad, Wireless Xbox 360 Les Paul Guitar
Point in fact, I did do that, turned it off I mean. It didn't help, as my computer continuously had those very security prompts, as well as STILL shutting my programs down. I tried then to include the specific programs in the "exceptions list" in the UAC window with it on. No avail... In fact, when it shut them down it never gave a prompt, simply turned the program off back to desktop.

And those permission prompts are not what I was meaning. I've been flat out told by my computer, without the option to press yes or no, that I'm not authorized to do this or that. It's been so long since I've done anything other than what it'll let me do that I have completely forgotten what it was telling me or what programs or folders I tried to access. However, I hold that I would have preferred XP, had I been old enough and wise enough to ask what I was buying.

But then of course, I wouldn't have had the opportunity to talk to you wonderful people. :)
 

My Computer

System One

  • Manufacturer/Model
    Gateway FX6800-01e
    CPU
    Intel Core i7 CPU 920 @ 2.67 GHz
    Memory
    3.00 GB
    Graphics Card(s)
    ATI Radeon HD 4800 Series
    Sound Card
    Realtek HDMI Output
    Monitor(s) Displays
    22"
Very strange indeed, I've never had one of these security warnings ever since I installed Windows Vista, I have known Vista to moan when you create a user account as a guest to do such things, if you ever have one of these warnings, please do take a screenshot (print screen and paste in paint) and we can diagnose what is going on :)

MrNeeds
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Q6600 @ 2.8GHz
    Motherboard
    Evga NF78-CK-132-A 3-Way SLI
    Memory
    8Gb DDR2 Corsair Dominator @ 1066Mhz 5-5-5-15
    Graphics Card(s)
    EVGA 560 GTX SC FTW 1GB
    Sound Card
    Realtek ALC888 7.1 Audio, Logitech G35 7.1 Surround Headset
    Monitor(s) Displays
    Dell S2409W 16:9, HDMi, DVI & VGA
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 7200rpm 250Gb SATA,
    Samsung 7200rpm 750Gb SATA,
    WD 7200rpm 1TB SCSI SATA.
    PSU
    Xigmatek 750W Quad sli quad core 80% eff
    Case
    Antec 900 Gaming Case
    Cooling
    Zalman CNPS9700-NT NVIDIA Tritium, Dominator RAM cooler
    Keyboard
    Logitech generic keyboard
    Mouse
    Razor Lachesis Banshee V2 Blue, 4000DPI
    Internet Speed
    16Mb Sky bb
    Other Info
    Wireless Gaming Receiver for Windows, Wireless Xbox 360 Pad, Wireless Xbox 360 Les Paul Guitar
Yea screen shot, good idea MrNeeds....and about connectors.....They are a very, very common problem area, right next to power supplies...

Geee This has got me wonder'in........

Well, like i suggest to my students...sometimes its good to "step back" clean out ya's head..and just open your mind, in other words,,, don't fall in a rut..I know thats not going to solve your problem, just to help ya' out on the mental side.....:o

Sully and Trigger
 

My Computer

System One

  • Manufacturer/Model
    H.P. Pavilion/ dv6985se notebook/ P/N FE11UA#ABA
    CPU
    Intel 2 Duo T5750
    Motherboard
    Quanta ver. 79.2E
    Memory
    4 GB/2 slots DMM
    Graphics Card(s)
    Mobile / Intel 965 express chipset Family
    Sound Card
    Realtek High Def. Audio
    Monitor(s) Displays
    laptop
    Screen Resolution
    15.4" vis
    Hard Drives
    Toshiba MK2552GSX (250.06 GB)
    PSU
    Internal factory w/ outboard Transformer
    Case
    Factory burgandy
    Cooling
    1 input, 1 output
    Keyboard
    Standard small w/o # pads
    Mouse
    F.O. single rotary
    Internet Speed
    Normal fiber.
    Other Info
    Keyboard standard 101/102
    Main circuit Quanta 30CC 79.2E
    Bios H.P. F.59
    Router, Netgear WGR614v8
    Cannon MP250 wired printer
    Modem Motorola SM 56
    Realtek High Def. Audio
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