Windows Vista Forums

No sound
  1. #1



    Newbie
    Join Date : Aug 2012
    Posts : 2
    Vista 64 bit
    Local Time: 06:38 AM

    No sound

    Hi, i recently had a blue screen of death and i wasn't able to read the error message from the screen. When i restarted my computer my sound just died. All the drivers are working and nothing is muted. I tried disabling and enabling my Realtek Sound driver from Device Manager and i also uninstalled and reinstalled the driver but it didn't work. I Checked my Windows Audio Service and disabled and enabled it but that didn't work either. If i try to plug in a microphone or a headset into my computer it does not pick it up. I really don't know what is wrong as my the drivers are listed as working properly but there is no sound coming from my speakers or a headset that i plug in. Here are my specs.
    Time of this report: 8/16/2012, 16:04:56

    Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.080425-1930)
    Language: English (Regional Setting: English)
    System Manufacturer: Alienware
    System Model: m15x
    BIOS: PhoenixBIOS 4.0 Release 6.1
    Processor: Intel(R) Core(TM)2 Duo CPU T8300 @ 2.40GHz (2 CPUs), ~2.4GHz
    Memory: 2046MB RAM
    Page File: 1930MB used, 2410MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 10
    DX Setup Parameters: Not found
    DxDiag Version: 6.00.6001.18000 64bit Unicode

    Sound Devices
    -------------
    Description: Speakers (Realtek High Definition Audio)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0885&SUBSYS_152D0770&REV_1001
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.6662 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 6/19/2012 16:54:20, 4065296 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Realtek Digital Output (Realtek High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0885&SUBSYS_152D0770&REV_1001
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.6662 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 6/19/2012 16:54:20, 4065296 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No



    ---------------------
    Sound Capture Devices
    ---------------------
    Description: Digital Mic (Realtek High Definition Audio)
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.6662 (English)
    Driver Attributes: Final Retail
    Date and Size: 6/19/2012 16:54:20, 4065296 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: Stereo Mix (Realtek High Definition Audio)
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.6662 (English)
    Driver Attributes: Final Retail
    Date and Size: 6/19/2012 16:54:20, 4065296 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Input Tab: No problems found.

      My System SpecsSystem Spec

  2. #2
    windows8's Avatar

    Power Abuser
    Join Date : Aug 2012
    Posts : 387
    Windows 7 Home Premium x64
    Local Time: 04:38 AM
    canada ca british columbia

     

    Re: No sound

    Have you tried going into Device Manager and checking for any errors?

      My System SpecsSystem Spec

  3. #3



    Newbie
    Join Date : Aug 2012
    Posts : 2
    Vista 64 bit
    Local Time: 06:38 AM


      Thread Starter

    Re: No sound

    There are no errors in device manager under sound, it says all the drivers are working properly

      My System SpecsSystem Spec

  4. #4



    Banned
    Join Date : Apr 2012
    Posts : 47
    Windows XP proffessional
    Local Time: 06:38 AM


     

    Re: No sound

    This might be due to the blue screen. That blue screen comes when the system file crashes and also when Windows crashes. Most probably the device drivers has been corrupted and you need to re install the driver for that. If doesn't help, you try repairing the Windows installation.

      My System SpecsSystem Spec

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