Hello All, I have got a nasty bug on my vista laptop. I have tried just about everything to clean it up but with no luck. When the bug hits, it turns off the shell extension on AVG, disables all the shortcuts on my desktop. ( Turns the icons to a blank page as well as not letting them execute) When I click on the start menu all the "most used" programs are gone. It also disable the shut down option arrow from the start menu. I have avast, AVG, SypBot, SuperAntiSpyware, Windows Defender, Windows Firewall and Hijackthis all have found problems but have not fixed the major issue. I hope I am posting in the correct place for this type of help. Thanks for any information anyone can offer.....
Major Problem, please help
- Thread starter datalife
- Start date
SCSIraidGURU
New Member
Try Antivirus & Content Security Software | Securing Your Web World: - Trend Micro USA and run its free scan. I would remove AVG and get Avast 4.8. Lately, AVG has missed too much and is no longer reliable.
My Computer
System One
-
- CPU
- pair of Intel E5430 quad core 2.66 GHz Xeons
- Motherboard
- Supermicro X7DWA-N server board
- Memory
- 16GB DDR667
- Graphics Card(s)
- eVGA 8800 GTS 640 MB video card
- Hard Drives
- SAS RAID
Normal, some of them have to be fixed manually+clean tools.
Would you attach your last hijackthis report (pls attach don't paste)
My Computer
Alright here is the hijackthis log attached. Thanks again for all the help...
My Computer
Hi datalife,
Your log looks OK, so it is better to try some more things to be sure there is nothing left.
1. Temporarily disable SpyBotS&D Tea timer so it doesn't interfere with the fix
Save it to your Desktop (but do not run it yet)
4. Reboot into Safe Mode
5. Right Click TempFix.zip ->> Extract all ->> And extract it to your Desktop
As well as the C:\TempFix.txt log
Your log looks OK, so it is better to try some more things to be sure there is nothing left.
1. Temporarily disable SpyBotS&D Tea timer so it doesn't interfere with the fix
- 1) Run Spybot-S&D
2) Go to the Mode menu, and make sure "Advanced Mode" is selected
3) On the left hand side, choose Tools -> Resident
4) Uncheck "Resident TeaTimer" and OK any prompts
5) Restart your computer.
- Open Windows Defender
- Click Tools => Options
- Scroll down and uncheck Use real-time protection (recommended).
- Click Save
- Close Windows Defender
Save it to your Desktop (but do not run it yet)
4. Reboot into Safe Mode
5. Right Click TempFix.zip ->> Extract all ->> And extract it to your Desktop
- Open the TempFix Folder.
Right Click TempFix.vbe ->>Select Open Then Open to confirm.
As the program runs, it will appear that nothing is happening.
When the program is fnished it will produce a log for you C:\TempFix.txt
Attach the contents of that log in your reply.
As well as the C:\TempFix.txt log
My Computer
Sid, again I want to thank you for all of your help. After completing all of the steps posted, here our the fresh logs.
My Computer
Well as of now, I have not had any problems. But whats funny, when doing all the steps posted the programs didnt find anything that needed to be removed. I guess I will just have to wait and see what happens. If everything is in working order I'm going to have to fly to Paris and by you a beer. :D
My Computer
Hi sidney1st
You seem like you've been trained in HJT logs, I used to teach @ Tom Coyote and Spywareinfo.com.
Did you notice what I did?
Very few running processes...like zero svchost nor most other usual system processes are running. Plus all the O23's with Unknown Owner and missing files...almost half of them are system services.
I think this OS needs to be reinstalled myself at this point or there are just going to be weird problems from here on in. I think whatever got into this system has pretty much hosed it at this point and even tho you can clean it out, I don't think it's going to perform properly or predictably anymore.
What do you think??
You seem like you've been trained in HJT logs, I used to teach @ Tom Coyote and Spywareinfo.com.
Did you notice what I did?
Very few running processes...like zero svchost nor most other usual system processes are running. Plus all the O23's with Unknown Owner and missing files...almost half of them are system services.
I think this OS needs to be reinstalled myself at this point or there are just going to be weird problems from here on in. I think whatever got into this system has pretty much hosed it at this point and even tho you can clean it out, I don't think it's going to perform properly or predictably anymore.
What do you think??
My Computer
System One
-
- Manufacturer/Model
- Personal Build
- CPU
- Intel E6750 Core 2 Duo
- Motherboard
- Asus Commando MoBo (P965/ICH8R)
- Memory
- 4G's Crucial Ballistix Tracer DDR2 PC26400 RAM
- Graphics Card(s)
- BFG 8800GTS OC2 320MB
- Sound Card
- Creative Sound Blaster X-FI Platinum FATAL1TY (next)
- Monitor(s) Displays
- 2 x 22" w2207 LCD Monitors
- Screen Resolution
- 1- 1680 x 1050, 1 - 1920 x 1080
- Hard Drives
- 3 x 500G SATA II WD Caviar HDD's
- PSU
- EnerMax NoiseTaker II 600W
- Case
- NZXT Lexa Classic (modified, dual doored & windowed)
- Cooling
- Zalman 9700 CPU cooler, 4-120mm fans, 1-90mm
- Mouse
- Logitech Optical Trackman trackball
- Other Info
- NZXT Lexa Classic Case, Zalman 9700 CPU Cooler, 2 DVD Burners c/w LightScribe (Sony, TSST), Enermax NoiseTaker II 600W PSU with Custom Chrome cable sleeving, Hauppauge HDTV TV Tuner Card, 5.1 Logitech Z5500 speakers, 15 in 1 Multi-card reader
Whenever you want, i am always ready for a good beer, but i'm used to the scottish tradition, so you'll have to add a whisky
