unable to install antivirus

yohbits

New Member
I had a Norton antivirus that came along with the laptop when i bought it but it has expired so i removed/uninstall it and tried to replace it with AVG but I wasnt able to do so due to the error that says i already have an antivirus and i should remove it first before installing a new one. But i already removed the norton and there's no other AV installed in it. I only have windows defender but its just a spyware right?..

another question, is it ok to have another spyware aside from windows defender?

thanks a lot for your help!
 

My Computer

Try uninstalling again using the norton disk in the administrator account.
You can have more than 1 anti spyware running but I would not bother. Running a spyware checker once a week on all files should suffice, if you have a spyware checker running all the time in the back ground. Use a different spyware checker to scan all files from the one you use all the time. This is because different spyware checkers have different levels of protection. I would recommend spybot search and distroy.
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    I5 3570K
    Motherboard
    Gigabyte Z77-DS3H
    Memory
    4 x 4GB corsair ballistix sport DDR3 1600 Mhz
    Graphics Card(s)
    Gigabyte Geforce GTX 660 TI
    Sound Card
    creative x-fi
    Monitor(s) Displays
    Primary CiBox 22" Widescreen LCD ,Secondary Dell 22" Widescreen
    Screen Resolution
    Both 1680 x 1050
    Hard Drives
    2 x 500G HD (SATA) 1 x 2TB USB
    PSU
    Corsair HX 620W ATX2.2 Modular SLI Complient PSU
    Case
    Antec 900 Ultimate Gaming Case
    Cooling
    3 x 80mm tri led front, 120mm side 120mm back, 200mm top
    Keyboard
    Logik
    Mouse
    Technika TKOPTM2
    Internet Speed
    288 / 4000
    Other Info
    Creative Inspire 7.1 T7900 Speakers
    Trust Graphics Tablet
Norton, even after removal, leaves program fragments installed and running. Use the following to uninstall Symantec's Norton.
 

Attachments

  • WindowsInstallerCleanup.zip
    307.9 KB · Views: 318
Last edited:

My Computer

System One

  • CPU
    T7600G Core2Duo 2.66 Ghz
    Motherboard
    Intel 945PM + ICH7 Chipset
    Memory
    4GB DDR2 PC2-5300 667MHz
    Graphics Card(s)
    Mobility Radeon x1900 256MB
    Sound Card
    Realtek HD
    Monitor(s) Displays
    WUXGA 17"
    Screen Resolution
    1920X1200
    Hard Drives
    640GB 7200RPM SATA/RAID 0 (2x320GB)
    and 320GB 7200RPM External
    Mouse
    Wireless Microsoft 3000
    Internet Speed
    10 mbps/2 mbps
    Other Info
    Optical Drive:
    Panasonic UJ-220 DL BD-RE (Blu-Ray)
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