Hello!
First of all, MOD or ADMIN feel free to move my thread to the appropriate forum please.
First off, here is my computer LABTOP information:
WindownVista Home Premium
Service Pack 1
System:
Manufacturer: Hewlett Parkard
Model: Compaq Presario C700 Notebook PC
Processor: Intel(R) Penttinum(R) Dual CPU 12370 @1.73 GHz
Memory (RAM): 1.00GB
System type: 32-bit Operation System
My computer keeps shutting down and destroyed everything in the Control Panel. I'm using (IE & FF3) and they keep shutting down. I ran AVG and it shows that I have an infected virus "win32/Heur".
I don't have anthying important saved on my labtop that I care about. I basically use it for surfing the net. I purchased it 4 months ago. My questions are:
First of all, MOD or ADMIN feel free to move my thread to the appropriate forum please.
First off, here is my computer LABTOP information:
WindownVista Home Premium
Service Pack 1
System:
Manufacturer: Hewlett Parkard
Model: Compaq Presario C700 Notebook PC
Processor: Intel(R) Penttinum(R) Dual CPU 12370 @1.73 GHz
Memory (RAM): 1.00GB
System type: 32-bit Operation System
My computer keeps shutting down and destroyed everything in the Control Panel. I'm using (IE & FF3) and they keep shutting down. I ran AVG and it shows that I have an infected virus "win32/Heur".
I don't have anthying important saved on my labtop that I care about. I basically use it for surfing the net. I purchased it 4 months ago. My questions are:
- It did not come with the Installation Disk(s), It was pre-installed. How can I re-install everything that if it was the same way when I purchased it?
- If I reinstall (reformat), will my labtop still be infected with the virus?
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