XLG security scam

aud47

New Member
XLG security center screwed my laptop - trying to repair or re-install but

I downloaded, and burned the img file for Vista 32bit But I get the Error Code: 0x80070002 and cannot read from e:\source\install.wim WHAT AM I DOING WRONG? I really need my laptop to work asap!
 

My Computer

aud47
do you have any important data on your computer?
also what type of computer do you have?
Let me know and i can help you
Ben
 

My Computer

System One

  • Manufacturer/Model
    Dell
    CPU
    Intel(R) Celeron(R) CPU 420 @1.60 GHz
    Motherboard
    Dell Inspion 530 Default
    Memory
    PNY 4GB 240-Pin SDRAM DDR2 800 (PC2 6400) Dual Channel
    Graphics Card(s)
    ATI Radeon HD 2400 PRO
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Gateway PnP Monitor
    Screen Resolution
    1024x768 @ 75 Hz
    Hard Drives
    Seagate 250G ATA SATA-II
    Case
    Dell Inspiron 530
    Cooling
    None
    Keyboard
    Logitech EX100 Combo
    Mouse
    Logitech EX100 Combo
    Internet Speed
    100 MB/s
I have an Advent 9415 running Vista Home Premium - I managed to get the repair installation to work but this has not fixed my problem Also got into dos and deleted what i was told were all the files from XLG security scam which is what caused the problem. So when i try to reinstall from the image file i get the error message that the .wim does not exist
 

My Computer

Ok aud47,
Now i am guessing you can get onto your computer ok right?
You should back up ANY important files to a flash drive or CD so that it is very easy to access.
To use PC Restore: This will reset you computer to its original state you had it when it first came out of the box. Your HDD with be wiped out and restored with the exact things as when you first got your computer.

1 Turn on the computer.


2 Immediately press <Ctrl><F11>.

If you do not press <Ctrl><F11> in time, let the computer finish restarting, and then restart the computer again.

Hope this helps,
Ben
All i have his fotos that are of any importance - rest is backed up ok
 

My Computer

System One

  • Manufacturer/Model
    Dell
    CPU
    Intel(R) Celeron(R) CPU 420 @1.60 GHz
    Motherboard
    Dell Inspion 530 Default
    Memory
    PNY 4GB 240-Pin SDRAM DDR2 800 (PC2 6400) Dual Channel
    Graphics Card(s)
    ATI Radeon HD 2400 PRO
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Gateway PnP Monitor
    Screen Resolution
    1024x768 @ 75 Hz
    Hard Drives
    Seagate 250G ATA SATA-II
    Case
    Dell Inspiron 530
    Cooling
    None
    Keyboard
    Logitech EX100 Combo
    Mouse
    Logitech EX100 Combo
    Internet Speed
    100 MB/s
Hi aud47,

To remove the original problem ...

Removal instructions for XLG Security Center - Malwarebytes Security Forums

As for your install problem - Was this an official Microsoft download, if it was then contact them with your purchase details and they should sort out your problems.

If this is downloaded from another source then forum rules do not allow it's discussion. :(

If you follow Ben's advice then you should end up with a working system
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro x64 Latest Release Preview
    Monitor(s) Displays
    Acer G276HL 27", (DVi) + Samsung 39" HDTV (HDMI)
    Screen Resolution
    2 x 1920x1080 @50Hz
  • Manufacturer/Model
    Real World Computers (Custom by Me)
    CPU
    AMD FX8350 Vishera 8 Core @4GHz
    Motherboard
    Asus M5A78L-M USB3
    Memory
    32GB [4x8GB] DDR3 1600 MHz
    Graphics card(s)
    Asus nVidia GTX750TI-OC-2GD5 (2GB DDR5)
    Sound Card
    ASUS Xoner DG + SPDIF to 5.1 System + HDMI
    Monitor(s) Displays
    Samsung 32" TV
    Screen Resolution
    1920 x 1080
    Hard Drives
    Internal
    Crucial CT256MX100SSD1 256GB SSD,
    Seagate ST2000DM001-1CH1 2TB,

    External (USB3)
    Seagate Backup+ Hub BK SCSI Disk 8TB
    2.5/3.5 Hot Swap Cradle, USB3 + eSata (client HDDs)
    NAS 4TB
    PSU
    Aerocool Templarius Imperator 750W 80+ Silver
    Case
    AeroCool X-Warrior Red Devil Tower
    Cooling
    Hyper103 CPU, Rear 120mm, Front 2x120mm, Side 2x120mm
    Internet Speed
    68 MB Down 18.5 MB Up
    Other Info
    Six Sensor Auto / Manual Digital cooling (Fan) control with Touch control Panel
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