Malware protection turned off AVG Security

Celesta

New Member
This is my first attempt at using this forum, so bear with me. I am not a very computer literate person, I live in Mozambique and my computer has AVG (paid version) installed. Since yesterday the security notification window tells me my malware protection is off and I cannot get it back on. I tried to run xsoftspyse but it does not run on vista. What are my options? I would like to check my computer for problems. which scanner can I use with vista? will i need to reinstall avg? Thanks for any help.
 

My Computer

Over the years that I've been using AVG, it's gotten messed up several times.
I usually just do a re-install and that fixes it and I move on.

Before doing that, you might check in "services.msc" and see if all the AVG modules are set to Automatic and running......if not running see if you can START the service.

You might also do a System Restore (Registry Restore) to a point just before the problem started. I use that feature of windows at least once a week to fix one thing or another.

Failing that, I would definitely RE-Install AVG and take the "Repair" option during the beginning of the install.

Good Luck!

Shadow :cool:
 

My Computer

System One

  • CPU
    AMD Athlon Dual Core 5200+
    Motherboard
    MSI K9N Platinum
    Memory
    4 gigs DDR2-800
    Graphics Card(s)
    WinFast
    Sound Card
    Integrated
    Monitor(s) Displays
    19" Envision LCD
    Hard Drives
    2 Maxtor 160 gig SATA2
    1 Seagate 200 gig SATA2
    PSU
    Antec Earthwatts 650
    Case
    Pac Man
    Cooling
    13 fans
    Keyboard
    Generic
    Mouse
    MS-Digital
    Internet Speed
    Cable-5 meg
    Other Info
    Homemade, under constant mod.
Hi Celesta and welcome to Vista Forums :party:

Have you tried a simple reboot?
 

My Computer

System One

  • Manufacturer/Model
    Dwarf Dwf/11/2012 r09/2013
    CPU
    Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.2GHz)
    Motherboard
    ASRock Z77 Extreme4-M
    Memory
    4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
    Graphics Card(s)
    MSI GeForce GTX770 Gaming OC 2GB
    Sound Card
    Realtek High Definition on board solution (ALC 898)
    Monitor(s) Displays
    ViewSonic VA1912w Widescreen
    Screen Resolution
    1440x900
    Hard Drives
    OCZ Agility 3 120GB SATA III x2 (RAID 0)
    Samsung HD501LJ 500GB SATA II x2
    Hitachi HDS721010CLA332 1TB SATA II
    Iomega 1.5TB Ext USB 2.0
    WD 2.0TB Ext USB 3.0
    PSU
    XFX Pro Series 850W Semi-Modular
    Case
    Gigabyte IF233
    Cooling
    1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
    Keyboard
    Microsoft Comfort Curve Keyboard 3000 (USB)
    Mouse
    Microsoft Comfort Mouse 3000 for Business (USB)
    Internet Speed
    NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
    Other Info
    Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
    Lexmark S305 Printer/Scanner/Copier (USB)
    WEI Score: 8.1/8.1/8.5/8.5/8.25
    Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
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