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Help Norton and Kaspersky can't find virus or worm!

  1. #1
    Tarka Dal's Avatar
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    Help Norton and Kaspersky can't find virus or worm!

    Help please Norton and Kaspersky can't find virus or worm! Can anyone think of a scan that will find this little begger on my computer Also Trend Micro does not work as java is disabled when it says enabled.and when you get Java enabled it still won't scan your computer...

    Last edited by Tarka Dal; 07 Feb 2009 at 05:14 PM.
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  2. #2
    Dwarf's Avatar


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    Re: Help Norton and Kaspersky can't find virus or worm!

    Hi Trax1963,

    What is it that you are looking for?

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  3. #3
    Tarka Dal's Avatar
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    Re: Help Norton and Kaspersky can't find virus or worm!

    I have a bug in this computer and it is able to stop all kinds of security scans. All this just after a reinstallation of windows. It is also trying to burn out my cpu and memory... Its a computer killer as i like to call it...

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  4. #4
    Dwarf's Avatar


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    Re: Help Norton and Kaspersky can't find virus or worm!

    Hi Trax1963,

    I understand that this is a big problem for you, but please do not bump your thread. This sounds as though it could be a worm that is prevalent at the moment.

    When you reinstalled Vista, were you still connected to a network? I recommend that you should disconnect completely from the network whilst reinstalling as without any form of security active on your system it is extremely vulnerable.

    The best solution that I can think of is for you to reinstall again. If you have access to an old Win98 or Win98SE disk, then insert it and boot from that. This might sound silly, but what you are going to do is to use that disk to format your hard drive with a completely different file system structure. Make sure that you choose the full and not the quick format option (if you get the choice). Once the disk is formatted, delete the partition. Remove the 98 disk and insert the Vista disk and reboot. Install Vista as normal. Before you connect to a network of any description, install your AV software. Please note that you should only install one as having more installed can actually cause problems because they can conflict with each other. Don't worry about it being out of date as it will update itself when you go online.

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  5. #5
    Tarka Dal's Avatar
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      Thread Starter

    Re: Help Norton and Kaspersky can't find virus or worm!

    No i don't have Old 98 disks.
    I did not have 2 antivirus systems running together i tried them seperately. And have now tried a third called Trend micro. To no avail so i will have to reboot and also loos 1 TB of data with it...Unless someone has a better idea!

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  6. #6
    SIW2's Avatar


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    Re: Help Norton and Kaspersky can't find virus or worm!

    Hi,

    You could try running the free Malwarebytes.org.

    If you need to reformat completely, as Dwarf suggests, you can do it by booting in with Gparted free.

    SourceForge.net: GParted: Downloading ...

    D/l iso , burn to cd with isoburner - do not format cd, if autoplay pops up , just close it.

    http://www.ntfs.com/downloads/Iso-burner.zip


    Edit: If it is preventing scans in Windows, you can use these bootable anti-malware apps. -Avira includes an iso burner - the FSecure you need to burn as above

    http://www.free-av.de/en/tools/12/av...ue_system.html


    http://www.raymond.cc/blog/archives/...table-windows/

    http://www.f-secure.com/linux-weblog...lease-3.00.zip

    Hope it helps

    SIW2

    Last edited by SIW2; 07 Feb 2009 at 07:06 PM.
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  7. #7
    Tarka Dal's Avatar
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    Re: Help Norton and Kaspersky can't find virus or worm!

    Thanks for the suggestion SIW2. I have Trojan Remover as Malware Bytes does not work on my 64bit. But will use the rest of the info Cheers mate!
    Little fed up now after days of problems. Tired and just want to go to bed ZZZZZZzzzzzzzzzzzzz!

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  8. #8
    SIW2's Avatar


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    Re: Help Norton and Kaspersky can't find virus or worm!

    That's strange - malwarebytes works perfectly on all my 64 bit operating systems , including Windows 7. Whatever you have on there may be blocking it - try the bootable Avira.

    Good Luck

    SIW2

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  9. #9
    Tarka Dal's Avatar
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    Re: Help Norton and Kaspersky can't find virus or worm!

    Norton, Kaspersky and PcCillin or Trend Micro didn't work although each of them found crap on my computer that i never knew i had...The best was Trend Micro. But i am afraid that i am about to loose 1Tb of info that took me many years to accumilate. The reason for this is that PcCillin found 10 bits of crap in that drives recycle bin...Ah well i'll do it tommorow i think!

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  10. #10
    Poseidonas's Avatar
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    Re: Help Norton and Kaspersky can't find virus or worm!

    Why don't you download SUPERAntiSpyware? Its better than all 3 you mentioned (I own all of what you tried). Kaspersky is only better in the anti-virus department (picks more up traces) but SuperAntiSpyware does pick up the nasty original files.

    Lifetime free - if u don't want it to autoupdate or autoprotect (onetime $20 lifetime license otherwise). Make sure you set it , in the Preferences, to NOT ignore file locations.

    BTW all anti-malware products are set to ignore specific locations on a computer , to "speed up" the process. That is 50% of the reason why most A/V software misses a lot of stuff. They often ignore the System Restore folders (where most powerful malware reside to "reinstall" themselves - NORTON specifically ignores this location).

    The other 50%? It's a crappy software !

    If you doubt my opinion, get rid of Norton (download their Norton Removal Tool), keep Kaspersky and install SuperAntiSpyware FREE edition to scan after Kaspersky to see what it missed - and it will be a lot !

    Last edited by Poseidonas; 07 Feb 2009 at 08:44 PM.
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