Virus Kicks Restore CD out?? Help Please!!

S

shezy7

New Member
I am using Vista Home Premium on Toshiba labtop A205, there is virus in comp and nothing is working. I tried to restore it with original restore CD. It boots recognise CD but when asked to continue simply ejects the Restore CD out!!!!!!!!!!

Some one said Virus may be in BIOS .. how to address that.. and what are my options... Its out of warrenty so i cant call help line.

Any help will be appreciated.. Thanks
 

My Computer

System One

shezy7 said:
I am using Vista Home Premium on Toshiba labtop A205, there is virus in comp and nothing is working. I tried to restore it with original restore CD. It boots recognise CD but when asked to continue simply ejects the Restore CD out!!!!!!!!!!

Some one said Virus may be in BIOS .. how to address that.. and what are my options... Its out of warrenty so i cant call help line.

Any help will be appreciated.. Thanks
Click to expand...


So y ou are saying that you cant boot from dvd, right? are you sure the restore dvd is still working and bootable? (try it on another computer)

let us know

Ken
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics Card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
Shezy,

Are you sure that the CD has the files on it? Is it a restore CD or a Installation CD???
Do you back your files up? And was this a sudden thing that your computer didnt work or were there weird signs that something was happening??

Let us know,
Ben
 

My Computer

System One

  • Manufacturer/Model
    Dell
    CPU
    Intel(R) Celeron(R) CPU 420 @1.60 GHz
    Motherboard
    Dell Inspion 530 Default
    Memory
    PNY 4GB 240-Pin SDRAM DDR2 800 (PC2 6400) Dual Channel
    Graphics Card(s)
    ATI Radeon HD 2400 PRO
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Gateway PnP Monitor
    Screen Resolution
    1024x768 @ 75 Hz
    Hard Drives
    Seagate 250G ATA SATA-II
    Case
    Dell Inspiron 530
    Cooling
    None
    Keyboard
    Logitech EX100 Combo
    Mouse
    Logitech EX100 Combo
    Internet Speed
    100 MB/s
Thank you guys for looking to help me!!!

Situation is that comp start acting weared like slow hanging and later it will boot but will show intitial black screen and some text but will not go to windows and hang.

I dont have any important data so i decided to restore, there are two disks for restore not windows install i think. I put first disk in there it starts recognise disk and give warning data will be deleted... then moves on and starting restore wizard... after few minutes it just kicks the disk out with blank screen display.

It does not ask me for second???
 

My Computer

System One

shezy

you are going to do a clean install. to get rid of the possible virus, and clean up the errors. You need a vista disk to do that. If your computer came with vista OEM on it (there will be a vista license number on the bottom) you can download the vista dvd and install from it

hope this helps

ken
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics Card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
ken

Its original Vista restore cd i am trying with. I did not get what you are refering too. Can you post a link so i can dowload and made a bootable DVD of vista and then install it with using my OEM vista number on computer.

I think thats what you meant when you said download i dont know where to download and once i download, i just write it to disk and will help Boot??
 

My Computer

System One

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