Solved McAfee not registering with security centre

Z

zowie9000

New Member
New computer.Keyboard not typing properly.DELL disabled background programs, side bar and upper horizontal icons on monday.

1 mth free Mcafee came with computer.

Today I checked SECURITY CENTRE and it says: Warning,the security centre has not recorded an antivirus product.
Cause: either its not installed or not recognized.
solution: verify that its installed.

Disabling programs DOESNT delete them does it? i'm sure i saw Mcafee in the files somewhere. How do i confirm for myself its still installed?
and how do i verify to security centre that its installed. there were no options to click on. Thankyou.
 

My Computer

System One

  • Manufacturer/Model
    DELL studio xps desktop
    CPU
    intel core i7-1920, 2.66GHz, 8MB
    Motherboard
    what's this?
    Memory
    8gb
    Graphics Card(s)
    1gb
    Sound Card
    intergrated 7.1 audio
    Monitor(s) Displays
    s2409wfp 1920x1080 60hz
    Hard Drives
    1TB SATA 3.0gb/s native command queing
    Keyboard
    DELL studio consumer multimedia USB
    Mouse
    DELL laser mouse
    Internet Speed
    25GB
Do you have a second anti-virus program installed?
 

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    AMD AM2 6000+
    Motherboard
    Nvidia M2N-E SLI
    Graphics Card(s)
    GeForce 7600GT
    Screen Resolution
    1280x1024
    Hard Drives
    WD
    Case
    Cooler Master
    Cooling
    Three fans
    Keyboard
    Dell Quietkey
    Mouse
    Dell Optical
    Internet Speed
    10 MBPS
Let me verify. Do you have McAfee or Norton installed?
 

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    AMD AM2 6000+
    Motherboard
    Nvidia M2N-E SLI
    Graphics Card(s)
    GeForce 7600GT
    Screen Resolution
    1280x1024
    Hard Drives
    WD
    Case
    Cooler Master
    Cooling
    Three fans
    Keyboard
    Dell Quietkey
    Mouse
    Dell Optical
    Internet Speed
    10 MBPS
McAfee 30 day trial due to expire 5th Nov.

We have Norton on old computer that we want to transfer over once mcafee finished.
Been told norton not good but we only renewed it in June so still long way to go.

Not aware of any other security
 

My Computer

System One

  • Manufacturer/Model
    DELL studio xps desktop
    CPU
    intel core i7-1920, 2.66GHz, 8MB
    Motherboard
    what's this?
    Memory
    8gb
    Graphics Card(s)
    1gb
    Sound Card
    intergrated 7.1 audio
    Monitor(s) Displays
    s2409wfp 1920x1080 60hz
    Hard Drives
    1TB SATA 3.0gb/s native command queing
    Keyboard
    DELL studio consumer multimedia USB
    Mouse
    DELL laser mouse
    Internet Speed
    25GB
Download this McAfee removal file
http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

Save to desktop.

Close all McAfee Applications that you are currently running. Double-click on MCPR.exe on your desktop to launch the program. Windows Vista users will need to either be logged in as an administrator, or run the program as administrator to continue.

After the tool finishes, you will be prompted to restart your computer. Do this.

Once your computer restarts, your McAfee products will be uninstalled.
 

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    AMD AM2 6000+
    Motherboard
    Nvidia M2N-E SLI
    Graphics Card(s)
    GeForce 7600GT
    Screen Resolution
    1280x1024
    Hard Drives
    WD
    Case
    Cooler Master
    Cooling
    Three fans
    Keyboard
    Dell Quietkey
    Mouse
    Dell Optical
    Internet Speed
    10 MBPS
But why would i uninstall it-doesnt that leave me unprotected?
 

My Computer

System One

  • Manufacturer/Model
    DELL studio xps desktop
    CPU
    intel core i7-1920, 2.66GHz, 8MB
    Motherboard
    what's this?
    Memory
    8gb
    Graphics Card(s)
    1gb
    Sound Card
    intergrated 7.1 audio
    Monitor(s) Displays
    s2409wfp 1920x1080 60hz
    Hard Drives
    1TB SATA 3.0gb/s native command queing
    Keyboard
    DELL studio consumer multimedia USB
    Mouse
    DELL laser mouse
    Internet Speed
    25GB
Okay, please re-explain. I though McAfee was expiring Nov 5th and you wanted to install Norton (yuck). If not, please clarify.
 

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    AMD AM2 6000+
    Motherboard
    Nvidia M2N-E SLI
    Graphics Card(s)
    GeForce 7600GT
    Screen Resolution
    1280x1024
    Hard Drives
    WD
    Case
    Cooler Master
    Cooling
    Three fans
    Keyboard
    Dell Quietkey
    Mouse
    Dell Optical
    Internet Speed
    10 MBPS
See first post again :)
We're on a free 1 mth trial with Mcafee that automatically was provided with this computer,so we supposedly have security-no info given on this except :30 days trial OEM listed on our order form.

When this expires we have to transfer NORTON over to take over from Mcafee-only using norton again cos we've just renewed it in june and dont want to waste the money we spent in renewing it.

But when i was noseying around in Control panel i found a section that said "SYSTEMS DIAGNOSTIC REPORT" and this is where it said that the security centre is not recognizing that we have antivirus installed.
I dont know if it was like that BEFORE Dell disabled our background programs?
 

My Computer

System One

  • Manufacturer/Model
    DELL studio xps desktop
    CPU
    intel core i7-1920, 2.66GHz, 8MB
    Motherboard
    what's this?
    Memory
    8gb
    Graphics Card(s)
    1gb
    Sound Card
    intergrated 7.1 audio
    Monitor(s) Displays
    s2409wfp 1920x1080 60hz
    Hard Drives
    1TB SATA 3.0gb/s native command queing
    Keyboard
    DELL studio consumer multimedia USB
    Mouse
    DELL laser mouse
    Internet Speed
    25GB
p.s. your answer for uninstalling mcafee is good for when we DO need to do that but if the trial expires doesnt it just "turn off"/discontine without needing to do anything?

also,who would you sugest is good anti virus to use. we dont need to continue with mcafee once norton has expired.
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    DELL studio xps desktop
    CPU
    intel core i7-1920, 2.66GHz, 8MB
    Motherboard
    what's this?
    Memory
    8gb
    Graphics Card(s)
    1gb
    Sound Card
    intergrated 7.1 audio
    Monitor(s) Displays
    s2409wfp 1920x1080 60hz
    Hard Drives
    1TB SATA 3.0gb/s native command queing
    Keyboard
    DELL studio consumer multimedia USB
    Mouse
    DELL laser mouse
    Internet Speed
    25GB
zowie9000 said:
p.s. your answer for uninstalling mcafee is good for when we DO need to do that but if the trial expires doesnt it just "turn off"/discontine without needing to do anything?

also,who would you sugest is good anti virus to use. we dont need to continue with mcafee once norton has expired.
Click to expand...


your answer to this is ..your pc will be un-protected and that file that lemur give you will need to use to get all the MacFee files off not just the programme if you think it will just run out then run off your pc dont work like that :huh:
 

My Computer

System One

I dont think my posts are hard to understand (?) but there seems to be some misunderstanding-I KNOW that when the trial runs out i will NOT be covered.
So a few days before it runs out,thats when i get NORTON on.

Are you saying that even with Norton i still have to remove McAfee files for norton to work?

My main concern is whether McAfee is covering me right now since security is saying it cannot find the product?
Thanks
 

My Computer

System One

  • Manufacturer/Model
    DELL studio xps desktop
    CPU
    intel core i7-1920, 2.66GHz, 8MB
    Motherboard
    what's this?
    Memory
    8gb
    Graphics Card(s)
    1gb
    Sound Card
    intergrated 7.1 audio
    Monitor(s) Displays
    s2409wfp 1920x1080 60hz
    Hard Drives
    1TB SATA 3.0gb/s native command queing
    Keyboard
    DELL studio consumer multimedia USB
    Mouse
    DELL laser mouse
    Internet Speed
    25GB
we dont understand when things are not put out into detail ....

is all the macfee updates up to date ? click on the macfee icon button does it say anything is out of date ? if i was you i get rid of macfee now and put norton on ...to be honest norton is just soo poo id let my dog poo on it !!!

i find these best AVs have look ....

Kaspersky Lab UK :: Antivirus software

Antivirus and Antispyware Software - Download ESET NOD32 Antivirus or ESET Smart Security and eliminate viruses

hope this helps ....:cool:
 
Last edited by a moderator:

My Computer

System One

zowie9000 said:
I dont think my posts are hard to understand (?) but there seems to be some misunderstanding-I KNOW that when the trial runs out i will NOT be covered.
So a few days before it runs out,thats when i get NORTON on.

Are you saying that even with Norton i still have to remove McAfee files for norton to work?

My main concern is whether McAfee is covering me right now since security is saying it cannot find the product?
Thanks
Click to expand...


trial runs out uncovered. dont need to wait untill then. You must remove mcafee for norton to run correctly. mcaffee is running out. You can wiat till last second and if something goes wrong be unprotected, or change over now in case

Hope this helps

Ken
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics Card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
Im sorry if it sounded like i was refusing peoples suggestions-was not-after all,why would i when i dont know any better?

"I dont think my posts are hard to understand (?)" i ended this with a question mark as a way of saying "i believe i'm making sense but really maybe i'm not-AM I?! " It just seemed like the specific question i needed answering was not answered.ie i have mcafee but security saying no.

Anyhow,thanks Noddsta for redeeming yourself in my eyes and Ken ,as always for coming to my rescue.

To finalise this for good while waiting for help i phoned DELL and guess what? they tell me a trial version does not have full capabilities.
So did any of you smarty pants know THAT?:D

So i shall now get norton on asap and in mean time check out the links you provided. Thankyou.
 

My Computer

System One

  • Manufacturer/Model
    DELL studio xps desktop
    CPU
    intel core i7-1920, 2.66GHz, 8MB
    Motherboard
    what's this?
    Memory
    8gb
    Graphics Card(s)
    1gb
    Sound Card
    intergrated 7.1 audio
    Monitor(s) Displays
    s2409wfp 1920x1080 60hz
    Hard Drives
    1TB SATA 3.0gb/s native command queing
    Keyboard
    DELL studio consumer multimedia USB
    Mouse
    DELL laser mouse
    Internet Speed
    25GB
zowie9000 said:
Im sorry if it sounded like i was refusing peoples suggestions-was not-after all,why would i when i dont know any better?

"I dont think my posts are hard to understand (?)" i ended this with a question mark as a way of saying "i believe i'm making sense but really maybe i'm not-AM I?! " It just seemed like the specific question i needed answering was not answered.ie i have mcafee but security saying no.

Anyhow,thanks Noddsta for redeeming yourself in my eyes and Ken ,as always for coming to my rescue.

To finalise this for good while waiting for help i phoned DELL and guess what? they tell me a trial version does not have full capabilities.
So did any of you smarty pants know THAT?:D

So i shall now get norton on asap and in mean time check out the links you provided. Thankyou.
Click to expand...
Hello fellow Aussie [ from the best State in Oz.]
Good to know that it is all now resolved.
It is important to follow lemur's advice re the McAfee Removal Tool prior to installing Norton.
Good luck & let us know how it goes.
 

My Computer

System One

  • Manufacturer/Model
    LAPTOP. HP Pavilion dv7-1005TX .
    CPU
    IntelCore [email protected] x2
    Memory
    4.00 GB installed, max capacity 8 GB.
    Graphics Card(s)
    Nvidia GeForce 9600M GT & 512MB DDR2 dedicated graphics mem.
    Monitor(s) Displays
    17.0" diagonal WXGA + High definition brightview widescreen infinity display.
    Screen Resolution
    1440 x 900
    Hard Drives
    SPECS.
    Drive 1. 298.09 GB Fujitzu MHZ2320BH G2 ATA Device
    Drive 2. [ All as above.]

    CONFIG. C:\287.65 GB, D:\298.09 GB, E:\10.44 GB.
    Case
    Laptop / notebook.
    Cooling
    Stock.
    Keyboard
    IBM enhanced
    Mouse
    Synaptics PS/2 Port touch pad.
    Internet Speed
    ADSL [ Too slow.]
    Other Info
    Webcam.
Thankyou everyone for replying and trying to help.I have learnt some important things.
Issue is SOLVED.:D

Norton is now on,McAfee is now off.

p.s. JMH it was a happy surprise to hear from WA
 

My Computer

System One

  • Manufacturer/Model
    DELL studio xps desktop
    CPU
    intel core i7-1920, 2.66GHz, 8MB
    Motherboard
    what's this?
    Memory
    8gb
    Graphics Card(s)
    1gb
    Sound Card
    intergrated 7.1 audio
    Monitor(s) Displays
    s2409wfp 1920x1080 60hz
    Hard Drives
    1TB SATA 3.0gb/s native command queing
    Keyboard
    DELL studio consumer multimedia USB
    Mouse
    DELL laser mouse
    Internet Speed
    25GB
Where in WA are you?
 

My Computer

System One

  • Manufacturer/Model
    LAPTOP. HP Pavilion dv7-1005TX .
    CPU
    IntelCore [email protected] x2
    Memory
    4.00 GB installed, max capacity 8 GB.
    Graphics Card(s)
    Nvidia GeForce 9600M GT & 512MB DDR2 dedicated graphics mem.
    Monitor(s) Displays
    17.0" diagonal WXGA + High definition brightview widescreen infinity display.
    Screen Resolution
    1440 x 900
    Hard Drives
    SPECS.
    Drive 1. 298.09 GB Fujitzu MHZ2320BH G2 ATA Device
    Drive 2. [ All as above.]

    CONFIG. C:\287.65 GB, D:\298.09 GB, E:\10.44 GB.
    Case
    Laptop / notebook.
    Cooling
    Stock.
    Keyboard
    IBM enhanced
    Mouse
    Synaptics PS/2 Port touch pad.
    Internet Speed
    ADSL [ Too slow.]
    Other Info
    Webcam.
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