I recently have had a few problems with my computer seeing as I downloaded a video file which must have had a virus in it. It started with pop-ups, then disappeared for a while.
Just today I've been trying to start programs up and instantly, I get the message "---- has stopped working".
I've tried installing new anti-virus software, however, when I try to install it I get the message that there are either missing attributes, or that the program isn't responding again.
This is the same with the system restore - my computer won't let me start one due to the fact that it's not responing.
I think my laptop is 64bit. I can't check right this second seeing as my computer won't even let me go onto the properties section of "my computer"
I have windows Vista, the laptop is a Sony Vaio AR71-M. I know that probably won't be a lot of help, but it's the best I got at the moment!
Going to restart my computer, but any suggestions would be very helpful - I'm only an amateur with computers though, so be kind
Thanks a lot