Vista - The User Profile Service failed the logon. User profile cannot be loaded.

**Brink** · 02-10-2008

How to Fix the Error "The User Profile Service failed the logon. User profile cannot be loaded."

...

Click here to read the entire tutorial

Last edited by Brink; 05-01-2009 at 10:07 PM..

**Brink** · 07-03-2009

When you boot into Safe Mode, what exactly does it display? When your only administrator account is disabled, then it will usually boot into the built-in Administrator account by default in Safe Mode.

cincinnatus · 07-04-2009

Quote: Originally Posted by Brink

If you wanted to try Windows 7 now, you can download the release candidate version if your like or just wait until it the RTM version is out for sale on October 22nd.

Just so you are aware, this problem happens to people with Windows 7. So if you have this problem in Vista, expect to see it pop up on you with Windows 7. This is on the RC, so apparently it will still be a problem when they release to manufacturing later this month.

I actually never had this problem with Vista. I'm betting that the number of people with this problem will go up sharply with Windows 7 as it seems more testers are reporting the problem now.

Wytze · 07-09-2009

Dear Shawn,
I could fix my Vista PC with your description - Thanks!
However, I would appreciate any advice on a second PC which developed the same problem, but cannot be fixed using your script. Any suggestions is welcome!

Here is some more information:

Vista Home Premium 32
The problem occurred when I wanted to create a new account on that PC:
- I could create the account as per normal
- Logging on to that new account triggers the error message
- There are no c:\user\xxx files for that new account (believe these are only created after a first logon to that account - which would explain)
Using regedit to explore the path you specify, I can see 4 "S-1-5" entries, which based on the ProfileImagePath key seem linked to:
- Systemprofile
- LocalService
- NetworkService
- Wytze (that's the working account, has the long number)
None of the above has a .bak extension

As mentioned, any suggestion on how to solve this would be great.

Wytze

**Brink** · 07-09-2009

Hello Wytze, and welcome to Vista Forums.

I'm happy to hear that you got this sorted on the first computer.

You might see if you can create another account to see if it works properly. If not, then you can see if a System Restore using a restore point dated before you created the accounts may be able to fix this for you.

Wytze · 07-09-2009

Sorry, forgot to mention that creating a new account merely results in a new log-in icon which has the same error message. Also tried system restore to an early restore point, but this did not solve the problem.

**Brink** · 07-09-2009

Delete the accounts that are giving you this error, then see if running a sfc /scannow command may be able to find and fix any bad system files that may be responsible.

If it is still giving you this error with new accounts, then you may need to do a clean reinstall to fix it.

Wytze · 07-11-2009

Tried SFS / Scannow, but it did not report any issues. So, what is left is a clean reinstall. Thanks for your suggestions in any case!
Wytze

**Brink** · 07-12-2009

You're welcome. Sorry that is what seems to be what is left to do.

mangooo · 07-14-2009

helllo BRINK
this still does not work for me i tried everything
please HELP

**Flavius** · 07-14-2009

Maybe you have this option "user profile service.." Rob Brooks-Bilson's Blog: Fix for Vista's: The User Profile Service service failed the logon. User profile cannot be loaded

Try everything from this link-comments also

02-10-2008
Brink Vista x64 Ultimate SP2, Windows 7 Ultimate x64 26,110 posts	The User Profile Service failed the logon. User profile cannot be loaded. How to Fix the Error "The User Profile Service failed the logon. User profile cannot be loaded." ... Click here to read the entire tutorial Last edited by Brink; 05-01-2009 at 10:07 PM..
My System Specs

07-03-2009
Brink Vista x64 Ultimate SP2, Windows 7 Ultimate x64 26,110 posts	Re: The User Profile Service failed the logon. User profile cannot be loaded. When you boot into Safe Mode, what exactly does it display? When your only administrator account is disabled, then it will usually boot into the built-in Administrator account by default in Safe Mode.
My System Specs

07-04-2009
cincinnatus Windows 7 Ultimate 1 posts	Re: The User Profile Service failed the logon. User profile cannot be loaded. Quote: Originally Posted by Brink If you wanted to try Windows 7 now, you can download the release candidate version if your like or just wait until it the RTM version is out for sale on October 22nd. Just so you are aware, this problem happens to people with Windows 7. So if you have this problem in Vista, expect to see it pop up on you with Windows 7. This is on the RC, so apparently it will still be a problem when they release to manufacturing later this month. I actually never had this problem with Vista. I'm betting that the number of people with this problem will go up sharply with Windows 7 as it seems more testers are reporting the problem now.
My System Specs

07-09-2009
Wytze vista ultimate 32 3 posts	Re: The User Profile Service failed the logon. User profile cannot be loaded. Dear Shawn, I could fix my Vista PC with your description - Thanks! However, I would appreciate any advice on a second PC which developed the same problem, but cannot be fixed using your script. Any suggestions is welcome! Here is some more information: Vista Home Premium 32 The problem occurred when I wanted to create a new account on that PC: I could create the account as per normal Logging on to that new account triggers the error message There are no c:\user\xxx files for that new account (believe these are only created after a first logon to that account - which would explain) Using regedit to explore the path you specify, I can see 4 "S-1-5" entries, which based on the ProfileImagePath key seem linked to: Systemprofile LocalService NetworkService Wytze (that's the working account, has the long number) None of the above has a .bak extension As mentioned, any suggestion on how to solve this would be great. Wytze
My System Specs

07-09-2009
Brink Vista x64 Ultimate SP2, Windows 7 Ultimate x64 26,110 posts	Re: The User Profile Service failed the logon. User profile cannot be loaded. Hello Wytze, and welcome to Vista Forums. I'm happy to hear that you got this sorted on the first computer. You might see if you can create another account to see if it works properly. If not, then you can see if a System Restore using a restore point dated before you created the accounts may be able to fix this for you.
My System Specs

07-11-2009
Wytze vista ultimate 32 3 posts	Re: The User Profile Service failed the logon. User profile cannot be loaded. Tried SFS / Scannow, but it did not report any issues. So, what is left is a clean reinstall. Thanks for your suggestions in any case! Wytze
My System Specs

07-12-2009
Brink Vista x64 Ultimate SP2, Windows 7 Ultimate x64 26,110 posts	Re: The User Profile Service failed the logon. User profile cannot be loaded. You're welcome. Sorry that is what seems to be what is left to do.
My System Specs

07-14-2009
mangooo x64 1 posts	Re: The User Profile Service failed the logon. User profile cannot be loaded. helllo BRINK this still does not work for me i tried everything please HELP
My System Specs

07-14-2009
Flavius Vista Bussiness x64 PL 1,607 posts	Re: The User Profile Service failed the logon. User profile cannot be loaded. Maybe you have this option "user profile service.." Rob Brooks-Bilson's Blog: Fix for Vista's: The User Profile Service service failed the logon. User profile cannot be loaded Try everything from this link-comments also
My System Specs

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