Vista - Scanner Use with Vista

**Dwarf**

How to Use a Scanner with Vista

Information

This function is built-in to Vista for many scanners - I have the HP1110 model (shown here as HP psc 1100) and have no problems with it. The main programs that you are likely to use with the scanner are Paint and Windows Photo Gallery. These can be run by clicking the start orb, typing the appropriate name in the search box and pressing enter/return. The procedures used with each program are described in detail below.

Scan Using Paint

1) To scan using 'Paint', click on 'File' and then 'From Scanner or Camera...'. The following dialogue is displayed.

2) Highlight the appropriate device (in my case 'HP psc 1100') and click 'OK'. The following dialogue is displayed.

3) You can adjust the properties of the scanner here by selecting the appropriate radio button or by clicking 'Adjust the quality of the scanned picture' in which case the 'Custom Settings' radio button is automatically selected and the following dialogue is displayed. Make the appropriate changes and click 'OK' to return to the previous dialogue, 'What do you want to scan?'. If you click 'Reset', then the settings here are returned to their defaults, which is what is shown here. Note that you will still need to click 'OK' to continue.

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Name: Capture2.JPG
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Size: 33.6 KB

4) Which ever setting you choose, you can perform a dummy scan by clicking the button marked 'Preview'. Finally, if you click the button marked 'Scan', the image is scanned and displayed in 'Paint'.

Scan Using Windows Photo Gallery

5) To scan using 'Windows Photo Gallery', click 'File' and 'Import from Camera or Scanner...'. The following dialogue is displayed.

6) Click on 'Import' and the following dialogue will be displayed.

7) If you click on 'See how to scan a picture', the following 'Windows Help and Support' dialogue is displayed where you can find more information.

8) Going back to the previous screen 'New Scan', you can adjust the scanner settings here, and perform a dummy scan by clicking 'Preview' and an actual scan by clicking 'Scan' which scans the item and brings up the following dialogue when the scan has been completed.

9) Here you can give the scanned image an appropriate name and then by clicking 'Import', the image is imported into 'Windows Photo Gallery' according to the current settings. If you click 'Options' prior to clicking 'Import', you can change the settings in the following dialogue panel.

10) Make the appropriate changes here and then click 'OK' to return to the 'Importing Pictures and Videos' dialogue and then click 'Import' to complete the procedure as described above. If you click on 'How do I change my Import Settings?', the following 'Windows Help and Support' dialogue is displayed where you can find more information.

Hopefully, this should help you with scanning images to your PC.
Dwarf

JLAdcock · 09-02-2008

Thank you for the information. All is well in scanner world now. Thank you again for your help.
Jim

**howwon** · 09-17-2008

Thank you Dwarf. You saved me from having to contact hp for help.

Two thumbs up.

Edit: I gave you +1 Rep. Cheers

draaij · 10-04-2008

Thank you very much, I can scan now in paint, wonderful.

**kateNY** · 01-02-2009

Got any tips for someone who FINALLY (with the help of an I/O card..not USB adaptor) got the printer to work on an HP PSC 500 but no joy on the scanning?
I even managed to open the "old program" but it tells me that the printer driver is not recognized (HP has none for this older model to work with Vista)

Presently I have an alternate tail that goes to my Gateway (windows 98) where I scan.. then download the JPEG to an external harddrive disc and move it over to play on the HP Pavillion a 3060 (vista) Spent an a hour and a half with HP people to no avail.

fingers crossed, Kate

**limneos** · 01-07-2009

Quote: Originally Posted by kateNY

Got any tips for someone who FINALLY (with the help of an I/O card..not USB adaptor) got the printer to work on an HP PSC 500 but no joy on the scanning?
I even managed to open the "old program" but it tells me that the printer driver is not recognized (HP has none for this older model to work with Vista)

Presently I have an alternate tail that goes to my Gateway (windows 98) where I scan.. then download the JPEG to an external harddrive disc and move it over to play on the HP Pavillion a 3060 (vista) Spent an a hour and a half with HP people to no avail.

fingers crossed, Kate

I don't see why you would need an I/O card for this printer, there is basic built-in support in Vista, even if the HP drivers don't cover the product completely.

For scanning, you could try this from HP support:

Scanning
Use one of the following three methods to scan a document.

Method one: Scanning with Windows Photo Gallery

Click Start .
Click All Programs .
Click Windows Photo Gallery .
Click File , and then click Import From Scanner or Camera .
Click Import .
Click Scan .

Method two: Scanning with Windows Fax and Scanning
NOTE: This feature works only with Windows Vista Ultimate, Windows Vista Business, and Windows Vista Enterprise.

Click Start.
Click All Programs .
Click Windows Fax and Scanning .
Click New Scan .
Click File , and then click Scan .

Method three: Scanning with Paint

Click Start.
Click All Programs .
Click Accessories .
Click Paint .
Click File , and then click From Scanner or Camera .
Click Scan .

Does any of the above work?

**limneos** · 01-07-2009

Sorry, I just saw the tutorial was all about what I just wrote.....

**kateNY** · 01-07-2009

Oh... I almost missed this reply!

I've been thru the drill that the tutorial shows umpty ump times and when I get to "scanner" it basically says "huh what scanner!"

The I/O card was the only thing the 6 reps/techs could come up with that got the printer working; then they didn't sell it. At least I don't have to throw out my trusty HP 500 PSC (I guess it's just too old like me!) but maybe someday HP or Vista will come up with a real fix.
I've basically given up on scanning from either Paint or Windows Gallery. I do all of that on my rickety old Gateway with '98.
kateNY

**limneos** · 01-08-2009

Quote: Originally Posted by kateNY

Oh... I almost missed this reply!

I've been thru the drill that the tutorial shows umpty ump times and when I get to "scanner" it basically says "huh what scanner!"

The I/O card was the only thing the 6 reps/techs could come up with that got the printer working; then they didn't sell it. At least I don't have to throw out my trusty HP 500 PSC (I guess it's just too old like me!) but maybe someday HP or Vista will come up with a real fix.
I've basically given up on scanning from either Paint or Windows Gallery. I do all of that on my rickety old Gateway with '98.
kateNY

It's strange,though... What I don't undestand is why you needed to install an I/O card to support PSC 500. HP website states that Windows Vista has a basic built-in support for printing and faxing for this machine,you just can't install the full software package, that's what is not supported. Normally, you should plug in the USB cable and it should be detected. What problems did you have and you had to install an I/O card? Are you connecting it with parrallel cable?

**kateNY** · 01-08-2009

BINGO!

there is no USB this is an old (but still good) all-in-one-copier/printer/scanner from HP; just parallel cable connection; and I actually had to quote back to the HP reps that their site recommends NOT trying to use the adapter because it won't work.

(Also much supported by threads here from unhappy PSC 500 users who bought the adapter only to find they wasted their $$$.)
After an hour and half on the phone I finally got to someone at HP who agreed with their own troubleshoot page that you had to buy/install and I/O card to connect the parallel cable which they did not sell. I bought and installed an I/O card from Startech which did work and they guaranteed they would talk to me anytime without a charge (not necessarily so on "support" from HP.)

Vista Home Premium did not come with fax and scan but you can "add" a scanner or compatible printer and supposedly get the stand single device to work (there are some reports on the Forum that even the newer all-in-one products won't scan!)
Someday I guess when the thing breaks down I will too and I'll have to get a new printer/scanner maybe by then someone will have an all-in-one that works with the Vista workarounds....meanwhile back to the Gateway with Win'98!

kateNY

09-02-2008
JLAdcock vista home premium 32bit 3 posts	Re: Scanner Use with Vista Thank you for the information. All is well in scanner world now. Thank you again for your help. Jim
My System Specs

09-17-2008
howwon Vista Home Premium x64 9 posts	Re: Scanner Use with Vista Thank you Dwarf. You saved me from having to contact hp for help. Two thumbs up. Edit: I gave you +1 Rep. Cheers Last edited by howwon; 09-19-2008 at 02:17 AM..
My System Specs

10-04-2008
draaij vista home premium 32 1 posts	Re: Scanner Use with Vista Thank you very much, I can scan now in paint, wonderful.
My System Specs

01-02-2009
kateNY Vista Home Premium 19 posts	Re: Scanner Use with Vista Got any tips for someone who FINALLY (with the help of an I/O card..not USB adaptor) got the printer to work on an HP PSC 500 but no joy on the scanning? I even managed to open the "old program" but it tells me that the printer driver is not recognized (HP has none for this older model to work with Vista) Presently I have an alternate tail that goes to my Gateway (windows 98) where I scan.. then download the JPEG to an external harddrive disc and move it over to play on the HP Pavillion a 3060 (vista) Spent an a hour and a half with HP people to no avail. fingers crossed, Kate
My System Specs

01-07-2009
limneos Vista Ultimate 102 posts	Re: Scanner Use with Vista Quote: Originally Posted by kateNY Got any tips for someone who FINALLY (with the help of an I/O card..not USB adaptor) got the printer to work on an HP PSC 500 but no joy on the scanning? I even managed to open the "old program" but it tells me that the printer driver is not recognized (HP has none for this older model to work with Vista) Presently I have an alternate tail that goes to my Gateway (windows 98) where I scan.. then download the JPEG to an external harddrive disc and move it over to play on the HP Pavillion a 3060 (vista) Spent an a hour and a half with HP people to no avail. fingers crossed, Kate I don't see why you would need an I/O card for this printer, there is basic built-in support in Vista, even if the HP drivers don't cover the product completely. For scanning, you could try this from HP support: Scanning Use one of the following three methods to scan a document. Method one: Scanning with Windows Photo Gallery Click Start . Click All Programs . Click Windows Photo Gallery . Click File , and then click Import From Scanner or Camera . Click Import . Click Scan . Method two: Scanning with Windows Fax and Scanning NOTE: This feature works only with Windows Vista Ultimate, Windows Vista Business, and Windows Vista Enterprise. Click Start. Click All Programs . Click Windows Fax and Scanning . Click New Scan . Click File , and then click Scan . Method three: Scanning with Paint Click Start. Click All Programs . Click Accessories . Click Paint . Click File , and then click From Scanner or Camera . Click Scan . Does any of the above work?
My System Specs

01-07-2009
limneos Vista Ultimate 102 posts	Re: Scanner Use with Vista Sorry, I just saw the tutorial was all about what I just wrote.....
My System Specs

01-07-2009
kateNY Vista Home Premium 19 posts	Re: Scanner Use with Vista Oh... I almost missed this reply! I've been thru the drill that the tutorial shows umpty ump times and when I get to "scanner" it basically says "huh what scanner!" The I/O card was the only thing the 6 reps/techs could come up with that got the printer working; then they didn't sell it. At least I don't have to throw out my trusty HP 500 PSC (I guess it's just too old like me!) but maybe someday HP or Vista will come up with a real fix. I've basically given up on scanning from either Paint or Windows Gallery. I do all of that on my rickety old Gateway with '98. kateNY
My System Specs

01-08-2009
limneos Vista Ultimate 102 posts	Re: Scanner Use with Vista Quote: Originally Posted by kateNY Oh... I almost missed this reply! I've been thru the drill that the tutorial shows umpty ump times and when I get to "scanner" it basically says "huh what scanner!" The I/O card was the only thing the 6 reps/techs could come up with that got the printer working; then they didn't sell it. At least I don't have to throw out my trusty HP 500 PSC (I guess it's just too old like me!) but maybe someday HP or Vista will come up with a real fix. I've basically given up on scanning from either Paint or Windows Gallery. I do all of that on my rickety old Gateway with '98. kateNY It's strange,though... What I don't undestand is why you needed to install an I/O card to support PSC 500. HP website states that Windows Vista has a basic built-in support for printing and faxing for this machine,you just can't install the full software package, that's what is not supported. Normally, you should plug in the USB cable and it should be detected. What problems did you have and you had to install an I/O card? Are you connecting it with parrallel cable?
My System Specs

01-08-2009
kateNY Vista Home Premium 19 posts	Re: Scanner Use with Vista BINGO! there is no USB this is an old (but still good) all-in-one-copier/printer/scanner from HP; just parallel cable connection; and I actually had to quote back to the HP reps that their site recommends NOT trying to use the adapter because it won't work. (Also much supported by threads here from unhappy PSC 500 users who bought the adapter only to find they wasted their $$$.) After an hour and half on the phone I finally got to someone at HP who agreed with their own troubleshoot page that you had to buy/install and I/O card to connect the parallel cable which they did not sell. I bought and installed an I/O card from Startech which did work and they guaranteed they would talk to me anytime without a charge (not necessarily so on "support" from HP.) Vista Home Premium did not come with fax and scan but you can "add" a scanner or compatible printer and supposedly get the stand single device to work (there are some reports on the Forum that even the newer all-in-one products won't scan!) Someday I guess when the thing breaks down I will too and I'll have to get a new printer/scanner maybe by then someone will have an all-in-one that works with the Vista workarounds....meanwhile back to the Gateway with Win'98! kateNY
My System Specs

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