Vista - Windows Mail problems

**Brink** · 05-10-2007

How to Fix Most Problems with Vista Windows Mail

...

Click here to read the entire tutorial

Last edited by Brink; 05-01-2009 at 10:03 PM..

**Brink** · 09-03-2007

Quote: Originally Posted by josylau

Hello again!!
Yes I tried deleting, checking and unchecking the box, still doesn't work. I guess I will have to live with it, Ive been trying everything since 8 days.

Thanks for your help!

Josylau

Hi Josylau,

If you still have not got it going yet, then:

It has been rumored that the KB941090 Update will work on all Windows Mail mailbox folders for removing the stuck undeletable message. I would recommend to try it and see, it will not hurt anything to try it.
1. Download the Microsoft Help and Support: KB941090 Update Download Package for your 32 bit or 64 bit version of Vista.

A) Update for Windows Vista 32 bit (KB941090)

B) Update for Windows Vista 64 bit (KB941090)

2. Install it.

Hope this helps,
Shawn

**josylau** · 09-03-2007

Ok, I downloaded the thing, but no results, I even did a complete recovery of my computer today and nothing.

Someone told me today that a few peolple have the same problem and that it would probably due to a Windows Update.

I don't know.

Thanks
Josylau

**Brink** · 09-03-2007

Well Josylau,

It sounds like you tried everything. It has to be something with the SMTP account setup. ?? I would check back with your provider to see what they say again. I cannot read French, so their website setup instructions are unreadable for me.

An alternative would be to use a Gmail account with Windows Mail.

Signup Page:
https://www.google.com/accounts/NewAccount?service=mail&t=126c614c-48bc6237-f3043d38bc6625ae5db4&continue=http%3A%2F%2Fmail.google.com%2Fmail%2Fe-11-107faa1bd35909d8f8ec18938271b64d-4f90beb2521bccbe8be7d7fa0bf0bc1ef57444b8&type=2

Windows Mail Setup Instructions:
http://mail.google.com/support/bin/answer.py?answer=13276&query=pop3&topic=&type=f

Enable POP3 for Gmail :
http://mail.google.com/support/bin/answer.py?answer=13273

Shawn

**josylau** · 09-03-2007

Well, thank you very much for your time!
I will double check with my Internet provider, If I have a solution, be sure that I will let you know so we can help others with this issue!

Take care!

Josylau

**Brink** · 09-03-2007

Your welcome Josylau,

Sorry I was not able to help in your situation. You might use the alternative above until you can get your account going again.

Shawn

YoRay · 09-06-2007

Just FYI,
I had the stuck mail problem in my inbox. I found and read this thread and set out to disable McAfee and cancel my
mail account. But when reading through the "FIRST", and then
the "Second", I decided to try the quick fix - Microsoft Help and Support: KB941090 Update Download Package .

It worked right away. No disabling or cancelling anything.
The link takes you to Micrsoft's " HotFix" and corrects the problem.
No more stuck mail Just go in and delete them.

**Brink** · 09-07-2007

Hi YoRay,

Welcome to the forum.

I am glad to hear that you did not have to delete your email account. I am noticing that it is usually using Norton that requires this.

Thank you for the feedback,
Shawn

AlejandrA · 09-11-2007

I've been trying to do each and every step to delete all files inside Windows Mail. It keeps telling me that I am not allowed to do it. Am I still missing a step?
Thanks!

**Brink** · 09-11-2007

Hi Alejandra,

Welcome to the forum.

Are you doing this within a Administrator account?

Shawn

jean · 09-17-2007

I have sub zero IT skills and was able to follow your instructions and solve the problem - thank you!!!!!!!!! But it has crossed my mind that I might have less computer problems if I had no Internet security than with!

05-10-2007
Brink Vista x64 Ultimate SP2, Windows 7 Ultimate x64 25,951 posts	Windows Mail problems How to Fix Most Problems with Vista Windows Mail ... Click here to read the entire tutorial Last edited by Brink; 05-01-2009 at 10:03 PM..
My System Specs

09-03-2007
Brink Vista x64 Ultimate SP2, Windows 7 Ultimate x64 25,951 posts	Re: Windows Mail problems Quote: Originally Posted by josylau Hello again!! Yes I tried deleting, checking and unchecking the box, still doesn't work. I guess I will have to live with it, Ive been trying everything since 8 days. Thanks for your help! Josylau Hi Josylau, If you still have not got it going yet, then: It has been rumored that the KB941090 Update will work on all Windows Mail mailbox folders for removing the stuck undeletable message. I would recommend to try it and see, it will not hurt anything to try it. 1. Download the Microsoft Help and Support: KB941090 Update Download Package for your 32 bit or 64 bit version of Vista. A) Update for Windows Vista 32 bit (KB941090) B) Update for Windows Vista 64 bit (KB941090) 2. Install it. Hope this helps, Shawn
My System Specs

09-03-2007
josylau Vista Home Premium (French) 6 posts	Re: Windows Mail problems Ok, I downloaded the thing, but no results, I even did a complete recovery of my computer today and nothing. Someone told me today that a few peolple have the same problem and that it would probably due to a Windows Update. I don't know. Thanks Josylau
My System Specs

09-03-2007
Brink Vista x64 Ultimate SP2, Windows 7 Ultimate x64 25,951 posts	Re: Windows Mail problems Well Josylau, It sounds like you tried everything. It has to be something with the SMTP account setup. ?? I would check back with your provider to see what they say again. I cannot read French, so their website setup instructions are unreadable for me. An alternative would be to use a Gmail account with Windows Mail. Signup Page: https://www.google.com/accounts/NewAccount?service=mail&t=126c614c-48bc6237-f3043d38bc6625ae5db4&continue=http%3A%2F%2Fmail.google.com%2Fmail%2Fe-11-107faa1bd35909d8f8ec18938271b64d-4f90beb2521bccbe8be7d7fa0bf0bc1ef57444b8&type=2 Windows Mail Setup Instructions: http://mail.google.com/support/bin/answer.py?answer=13276&query=pop3&topic=&type=f Enable POP3 for Gmail : http://mail.google.com/support/bin/answer.py?answer=13273 Shawn
My System Specs

09-03-2007
josylau Vista Home Premium (French) 6 posts	Re: Windows Mail problems Well, thank you very much for your time! I will double check with my Internet provider, If I have a solution, be sure that I will let you know so we can help others with this issue! Take care! Josylau
My System Specs

09-03-2007
Brink Vista x64 Ultimate SP2, Windows 7 Ultimate x64 25,951 posts	Re: Windows Mail problems Your welcome Josylau, Sorry I was not able to help in your situation. You might use the alternative above until you can get your account going again. Shawn
My System Specs

09-06-2007
YoRay Vista x32 Home Basic 4 posts	Re: Windows Mail problems Just FYI, I had the stuck mail problem in my inbox. I found and read this thread and set out to disable McAfee and cancel my mail account. But when reading through the "FIRST", and then the "Second", I decided to try the quick fix - Microsoft Help and Support: KB941090 Update Download Package . It worked right away. No disabling or cancelling anything. The link takes you to Micrsoft's " HotFix" and corrects the problem. No more stuck mail Just go in and delete them.
My System Specs

09-07-2007
Brink Vista x64 Ultimate SP2, Windows 7 Ultimate x64 25,951 posts	Re: Windows Mail problems Hi YoRay, Welcome to the forum. I am glad to hear that you did not have to delete your email account. I am noticing that it is usually using Norton that requires this. Thank you for the feedback, Shawn
My System Specs

09-11-2007
AlejandrA windows Vista 1 posts	Re: Windows Mail problems I've been trying to do each and every step to delete all files inside Windows Mail. It keeps telling me that I am not allowed to do it. Am I still missing a step? Thanks!
My System Specs

09-11-2007
Brink Vista x64 Ultimate SP2, Windows 7 Ultimate x64 25,951 posts	Re: Windows Mail problems Hi Alejandra, Welcome to the forum. Are you doing this within a Administrator account? Shawn
My System Specs

09-17-2007
jean windows vista 2 posts	Re: Windows Mail problems I have sub zero IT skills and was able to follow your instructions and solve the problem - thank you!!!!!!!!! But it has crossed my mind that I might have less computer problems if I had no Internet security than with!
My System Specs

Similar Threads
Tutorial	Category
Problems sending mail in Windows Live Mail (and Windows Mail)	Vista mail
Problems switching from Windows Mail to Windows Live Mail	Live Mail
Problems sending/receiving when switching from Windows Live Mail back to Windows Mail	Vista mail
problems sending e mail through windows mail	Vista mail
Having problems setting up POP with Windows Mail and Yahoo Mail Pl	Vista mail