Windows Mail problems

Ingrid,

If you have a Vista Express or Retail installation DVD, then do a Repair install. This sounds more like the permission was disallowed for it. This will allow you to repair your Vista installation without losing your files, settings, and programs.

How To Perform a Repair Installation For Vista

Shawn

Hey guys.
Brink, I have followed your steps above but im still having the same problems.
Windows Mail comes up on my screen and prevents me from accessing the rest of my computer.
I dont use windows mail so its frustrating to have it flashing up on me when im trying to use my computer.
Any help on this would be highly appreciated!

Hi Lis-ka,

Welcome to the forum.

When does Windows Mail pop-up on you? Are you doing anything particular when this happens?

Shawn

Thanks for the welcome
Nope it pops up when i turn on my computer. I have down a system restore and a repair to vista but its still there.

Lis-ka,

Check in the startup programs list to see if Windows Mail (WinMail.exe) is listed. If it is remove or delete it. This tutorial will show you a few methods on changing the startup programs.

How to Check and Change the Startup Programs in Vista

You might run a thorough virus scan to be safe since something is trying to send email when you start the computer.

Shawn

Thanks Shawn but unfortunately that still has had no effect on the windows mail
it says something about MSOE.dll? if that helps?

Lis-ka,

Oh, you have the MSOE.dll problem. This is a corruption problem. What antivirus program are you using? See the FIRST section in this tutorial to see if it applies to you.

If not, then you can try to see if running a sfc /scannow command can find and fix the problem for you. You can see how here: How to Repair and Verify the Integrity of Vista System Files with System File Checker


If that does not work and you have a Vista Express or Retail installation DVD, then do a Repair install. This will allow you to repair your Vista installation without losing your files, settings, and programs.

How To Perform a Repair Installation For Vista

Shawn

Oh Shawn, I followed those previous instructions that you sent me but my problem is getting worse.
Now im getting boxes flashing up all over my screen saying that "another instance of WM is running on my computer"
Any ideas?

Lis-ka,

Open Task Manager (CTRL+SHIFT+ESC) and click on Processes tab, then click on WinMail.exe to highlight it and click End Process. Repeat for any other WinMail.exe entry. This will make sure that you have all instances of Windows Mail (WinMail.exe) closed. Try running Windows Mail now. Be sure to close Windows Mail before you shutdown the computer to.

Which antivirus program are you using?

Shawn

Im using Avast at the moment but when the problem first started i was using Norton.
I tried the steps that you suggested above but it just opens itself up again so im sitting clicking at end process over and over again.