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Vista - Power Options and Sleep Mode Problems

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Old 05-15-2007  
Brink


Vista x64 Ultimate SP2, Windows 7 Ultimate x64
 
 

Power Options and Sleep Mode Problems

How to Troubleshoot a Vista Sleep Mode Problem and Find a Solution
...


Last edited by Brink; 04-07-2009 at 12:19 PM..
My System SpecsSystem Spec
Old 05-03-2008  
__teardropz


Vista Home Basic 32bit
 
 

Re: Power Options and Sleep Mode Problems

sidney1st
i tried it and it still didn't work.
it tried to sleep.. then it just ended up restarting itself...

i got the error and told me to download
"Compatibility and Reliability Update (KB938194)"
but I dled it and it said my computer doesn't need it or something...

could it be SP1 problem? although i did install SP1 yonks before it happened....
*tears hair out...*

My System SpecsSystem Spec
Old 05-03-2008  
Brink


Vista x64 Ultimate SP2, Windows 7 Ultimate x64
 
 

Re: Power Options and Sleep Mode Problems

Quote  Quote: Originally Posted by ollyau View Post
I just tried to uninstall the drivers. Windows wouldn't sleep with the default video driver . So I tried the default Windows Update drivers and found the same problems. So, that didn't help much. I tried to enable the hibernation thingy, so that might help.

Screenshot of power applet now:

Should I try to install the new beta drivers (175.12)? Does Vista 64 require WHQL signed drivers? Or will installing non signed drivers on Vista 64 bit mess thing up?

Any other ideas?

Thanks in advance

-Orion
Orion,

You will just get a "Are you sure?" type question while installing the 175.12 drivers. Just appprove it, and it should install without any problems. This is the version I have installed, and so far I have not seen any problems with it.

Shawn
My System SpecsSystem Spec
Old 05-03-2008  
ollyau


Vista Ultimate SP1 64 bit
 
 

Re: Power Options and Sleep Mode Problems

Quote  Quote: Originally Posted by Brink View Post
Orion,

You will just get a "Are you sure?" type question while installing the 175.12 drivers. Just appprove it, and it should install without any problems. This is the version I have installed, and so far I have not seen any problems with it.

Shawn
Thanks, I'll try that.

If things do get messed up, I can just boot into safe mode and remove the drivers, correct?

-Orion
My System SpecsSystem Spec
Old 05-03-2008  
Brink


Vista x64 Ultimate SP2, Windows 7 Ultimate x64
 
 

Re: Power Options and Sleep Mode Problems

Orion,

You may be able to uninstall it from within Device Manager in normal mode, but if not, you can do it from Safe Mode.
My System SpecsSystem Spec
Old 05-03-2008  
ollyau


Vista Ultimate SP1 64 bit
 
 

Re: Power Options and Sleep Mode Problems

I tried it.

Sleep still doesn't work. With the new drivers, sleep comes back, but the display is partially corrupt (only a few white lines). It is slightly usable, but the sound isn't working with the drivers from ASUS or Vista's default High Definition Audio Controller drivers. I also found that my network card (built into motherboard) doesn't work after sleep either. ASUS doesn't provide drivers for Vista for the built in network card, and I am using the newest from Windows Update. I don't know what network card it is other than the one built into the ASUS M2R32-MVP.

Any other ideas?
My System SpecsSystem Spec
Old 05-03-2008  
sidney1st


Ultimate SP1 x64 & x86
 
 

Re: Power Options and Sleep Mode Problems

Quote  Quote: Originally Posted by __teardropz View Post
sidney1st
i tried it and it still didn't work.
it tried to sleep.. then it just ended up restarting itself...

i got the error and told me to download
"Compatibility and Reliability Update (KB938194)"
but I dled it and it said my computer doesn't need it or something...

could it be SP1 problem? although i did install SP1 yonks before it happened....
*tears hair out...*
KB938194 is a quite old fix, so with SP1 you really don't need it.
When you went in sleep mode, did the laptop stopped before restating itself?

Let's try this:
Command prompt as admin
powercfg -h on
Reboot.

And:
Before sleep mode, unplug (if any) all usb devices
In power options/advanced parameters, activate the USB parameters

If it does not work:
What options do you have in your bios with regards to sleep modes?
Does the hibernate sleep mode works?
Did you allow hybrid sleep mode? (deactivate)
Dumppo gives such infos that it should work but the Suspend To RAM value should be enabled in the BIOS.
What is the laptop model?

Last edited by sidney1st; 05-03-2008 at 12:25 PM..
My System SpecsSystem Spec
Old 05-05-2008  
__teardropz


Vista Home Basic 32bit
 
 

Re: Power Options and Sleep Mode Problems

Quote  Quote: Originally Posted by sidney1st View Post
KB938194 is a quite old fix, so with SP1 you really don't need it.
When you went in sleep mode, did the laptop stopped before restating itself?

Let's try this:
Command prompt as admin
powercfg -h on
Reboot.

And:
Before sleep mode, unplug (if any) all usb devices
In power options/advanced parameters, activate the USB parameters

If it does not work:
What options do you have in your bios with regards to sleep modes?
Does the hibernate sleep mode works?
Did you allow hybrid sleep mode? (deactivate)
Dumppo gives such infos that it should work but the Suspend To RAM value should be enabled in the BIOS.
What is the laptop model?
No it didn't stop, so it was kind of the shut downs we try to avoid.

Still doesn't work, my BIOS has nothing on regarding sleepmodes.
And Hibernate doesn't work, and I think i didn't allow hybrid sleep.
The laptop is

Sony Vaio VGN-C21GH

I went and manually updated as much as I can from the list of updates.. and it still refuses to work...

Do you think that formatting (not that I know how to do that anyway atm) will help? I would then want to restore it using my Backup but will that affect the sleep mode again? Coz I was thinking during my uni vacations I will do that... although it is like.. more than 1 month away...

I hate this... I was still watching sappy love dramas the day it didn't work at the food court, slammed it shut to run to class... went library to study and that is when it just refused to work... 2morror makes it 1 week... man i wish I didn't take the laptop to uni.... dammit!!
My System SpecsSystem Spec
Old 05-05-2008  
Brink


Vista x64 Ultimate SP2, Windows 7 Ultimate x64
 
 

Re: Power Options and Sleep Mode Problems

Quote  Quote: Originally Posted by ollyau View Post
I tried it.

Sleep still doesn't work. With the new drivers, sleep comes back, but the display is partially corrupt (only a few white lines). It is slightly usable, but the sound isn't working with the drivers from ASUS or Vista's default High Definition Audio Controller drivers. I also found that my network card (built into motherboard) doesn't work after sleep either. ASUS doesn't provide drivers for Vista for the built in network card, and I am using the newest from Windows Update. I don't know what network card it is other than the one built into the ASUS M2R32-MVP.

Any other ideas?
OK Orion,

I looked up your motherboard and you can see all your specs and stuff here:

ASUSTeK Computer Inc.


Here are the drivers that I found for you board:

1. Marvell 88E8001 Gigabit/ LAN Controller, (network) top one
Marvell: Drive Search Results

2. Audio and other drivers, (just select the one you need)
ASUSTeK Computer Inc.-Support-


Hopefully the latest drivers will help with the sleep mode also,
Shawn
My System SpecsSystem Spec
Old 05-05-2008  
sidney1st


Ultimate SP1 x64 & x86
 
 

Re: Power Options and Sleep Mode Problems

We'll find the problem
Set Vista not to share media during sleep time and try.
If NOK, allow hybrid sleep mode and try
Do you have a tuner card? If yes deactivate it and try.
Maybe the troubles are coming from the graphics card?
What is your GC, are the drivers up to date?
Look in the GC properties/details the power datas (mapping for S3 & S4 should be mentioned).
Don't format as i think the result would be the same

EDIT: Pls verify the size of your hiberfil.sys on C:\

Last edited by sidney1st; 05-05-2008 at 11:50 AM..
My System SpecsSystem Spec
Old 05-06-2008  
ollyau


Vista Ultimate SP1 64 bit
 
 

Re: Power Options and Sleep Mode Problems

Quote  Quote: Originally Posted by Brink View Post
Quote  Quote: Originally Posted by ollyau View Post
I tried it.

Sleep still doesn't work. With the new drivers, sleep comes back, but the display is partially corrupt (only a few white lines). It is slightly usable, but the sound isn't working with the drivers from ASUS or Vista's default High Definition Audio Controller drivers. I also found that my network card (built into motherboard) doesn't work after sleep either. ASUS doesn't provide drivers for Vista for the built in network card, and I am using the newest from Windows Update. I don't know what network card it is other than the one built into the ASUS M2R32-MVP.

Any other ideas?
OK Orion,

I looked up your motherboard and you can see all your specs and stuff here:

ASUSTeK Computer Inc.


Here are the drivers that I found for you board:

1. Marvell 88E8001 Gigabit/ LAN Controller, (network) top one
Marvell: Drive Search Results

2. Audio and other drivers, (just select the one you need)
ASUSTeK Computer Inc.-Support-


Hopefully the latest drivers will help with the sleep mode also,
Shawn
Thanks!

I have already installed all the newest drivers from ASUS, but your search has returned no results for the network card drivers, I'll search myself and update.

Quote  Quote: Originally Posted by sidney1st View Post
We'll find the problem
Set Vista not to share media during sleep time and try.
If NOK, allow hybrid sleep mode and try
Do you have a tuner card? If yes deactivate it and try.
Maybe the troubles are coming from the graphics card?
What is your GC, are the drivers up to date?
Look in the GC properties/details the power datas (mapping for S3 & S4 should be mentioned).
Don't format as i think the result would be the same

EDIT: Pls verify the size of your hiberfil.sys on C:\
Thanks for the help.

I have enabled Vista to not disable sleep when sharing media and I have unplugged the TV tuner. I have the newest beta graphics card drivers and I dont know where to look for power information for the graphics card.

The hiberfil.sys is 3.99 GB (4,294,238,208 bytes)


I have tried to disable S3 sleep, and it seems to work in S1 sleep, but all fans are on and things seem to keep going. I would like to have my computer be able to S3 sleep again.

-Orion
My System SpecsSystem Spec
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