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| Administrator | Power Options and Sleep Mode Problems How to Troubleshoot a Vista Sleep Mode Problem and Find a Solution Last edited by Brink; 04-07-2009 at 12:19 PM.. |
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| Member | Re: Power Options and Sleep Mode Problems Hi everyone, Firstly thank you for the great tutorial! i have spent two weeks working on this issue and have finally resolved it. between this thread and some other sites i noticed a couple of people in this thread with the same problem behavior as me and dozens of them in Hewlett Packards forums. My problem was sleep mode would work fine once then the second time the monitor would shut down but the hard drive remained active and nothing would wake it. so i would shut the power button down and restart it. as soon as i pressed the power button it would drop into a proper sleep state and then reboot (almost like initially it got stuck half way dropping into sleep) like i say after reboot sleep would work fine once but not a second except when running solely AC power or solely DC power sleep malfunctioned straight away. anyway i tried everthing including formatting and reinstalling windows, updating bios and drivers, different power modes, setting bios back to default then today i opened the case dropped out the cmos for 10 mints problem still there so i removed the memory sticks put only one back PROBLEM SOLVED! put the second stick back in problem back again so all along the problem was one of my memory cards even though no memory problems were displayed in sys. info or with windows memory diagnostic tool. well i hope my experience can help someone else who has not yet resolved thier sleep problems (or mabee check the easy things before reinstalling windows like i should have) ![]() 1Gb of ram sleep mode works fine. 1.5Gb of ram sleep mode works once ok then after that it fails as per previous post 2Gb of ram sleep mode doesn't work at all. This problem seems to have arisen about two weeks after i did a bios upgrade as prior to this i had no problems and had operated on 1.5Gb of ram for over two years, I only have option S3 and says other options are not hardware supported I re enabled hibernation today it did not make any difference although it works ok. am not really expecting any miracles on this as i have exhausted pretty much what everyone else has tried i just thought that the memory card thing might jog something in someones memory, here's hoping. |
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| Administrator | Re: Power Options and Sleep Mode Problems Hello Mitchell, You might see if there is a "Memory Mapping" option in the BIOS that you try with it enabled to see if that may help. However, you might consider flashing the BIOS back to the older version since it work perfectly with it. Be sure to send a report to your motherboard's manufacturer about that bug in the BIOS to see if they may be able to fix it in the next BIOS release. They may also already know of this bug and have a workable solution for it to. Hope this helps, Shawn |
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| Administrator | Re: Power Options and Sleep Mode Problems Thanks Brink for the help, unfortunately it did not change the behaviour of the hybernation. The battery was 86% when the computer was put into hybernation using the proposed shortcurt holding shutdown -h and 81% after 5 hours which means the hybernation mode is still S3 type and does not perform a full save to disk. Any suggestions ? At least it is a good opportunity to discover further your tutorial which are very helpfull. Best regards |
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| Member | Re: Power Options and Sleep Mode Problems Hello Mitchell, You might see if there is a "Memory Mapping" option in the BIOS that you try with it enabled to see if that may help. However, you might consider flashing the BIOS back to the older version since it work perfectly with it. Be sure to send a report to your motherboard's manufacturer about that bug in the BIOS to see if they may be able to fix it in the next BIOS release. They may also already know of this bug and have a workable solution for it to. Hope this helps, Shawn hi shawn, thanks for your response my bios only has the bare basics and HP does not seem to have the previous version for download i have left the above link so you may have a look if you wish, i am trying to communicate with HP at the moment but previous experience is they will blame NVidea, but like i say i have done two clean installs and the problem is there from scratch before i even update or install anything so the only thing that is not reverted is the bios and i did set it back to default before formatting |
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| Newbie | Re: Power Options and Sleep Mode Problems Hello! I found this great tutorial while tearing my hair out over sleep problems with my gf's computer. It didn't solve my problem, but it got me closer, and for that I'm truly grateful. I did find one solution that I want to share, but I still have a related problem that maybe someone can help with. (If I should start a separate thread let me know.) The problem has been that the computer will sleep fine manually, but will not sleep automatically. It used to work when the machine was new, but stopped some time ago. This tutorial helped me narrow it down to services, and it turned out that with the Print Spooler service stopped it would auto-sleep again. Google found this fix for that problem: remove everything in %WINDIR%\system32\spool\printers After I did that, the machine would sleep automatically, even with my normal load of services and applications. It took me hours to find this -- I hope that might help someone else a little quicker.But: with my gf's normal set of applications, no auto sleep again. It turns out that she usually has at least one or two IE tabs open to YouTube (with the flash player plugin of course), and closing the YouTube tabs in IE brings back auto sleep again. ![]() This I don't understand, since it doesn't seem to be a common problem for the hordes of YT watchers. And I can't expect her to either close YouTube or manually sleep every time she gets up from the computer. She has the latest flash (10), IE8, Vista-32. Any ideas? Thanks! |
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| Administrator | Re: Power Options and Sleep Mode Problems Hello Naptime, and welcome to Vista Forums. Thank you for sharing this. It has been added as STEP TWELVE. ![]() You might check in STEP TWO of the tutorial in the Power Options to see if Multimedia settings - When sharing media is set to Allow the computer to sleep. Hope this helps, Shawn |
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| Newbie | Re: Power Options and Sleep Mode Problems Thanks for including my find Shawn! No luck with the multimedia setting though, I double-checked and everything is set per the tutorial's recommendations. Since this only happens so far with Adobe Flash Player open, I'm going to see if I can get a response from Adobe's support. I'll post back if they have an answer... |
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| Administrator | Re: Power Options and Sleep Mode Problems Ok. I look forward to hearing what they have to say if anything. |
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| Member | Re: Power Options and Sleep Mode Problems Hi everyone, Firstly thank you for the great tutorial! i have spent two weeks working on this issue and have finally resolved it. between this thread and some other sites i noticed a couple of people in this thread with the same problem behavior as me and dozens of them in Hewlett Packards forums. My problem was sleep mode would work fine once then the second time the monitor would shut down but the hard drive remained active and nothing would wake it. so i would shut the power button down and restart it. as soon as i pressed the power button it would drop into a proper sleep state and then reboot (almost like initially it got stuck half way dropping into sleep) like i say after reboot sleep would work fine once but not a second except when running solely AC power or solely DC power sleep malfunctioned straight away. anyway i tried everthing including formatting and reinstalling windows, updating bios and drivers, different power modes, setting bios back to default then today i opened the case dropped out the cmos for 10 mints problem still there so i removed the memory sticks put only one back PROBLEM SOLVED! put the second stick back in problem back again so all along the problem was one of my memory cards even though no memory problems were displayed in sys. info or with windows memory diagnostic tool. well i hope my experience can help someone else who has not yet resolved thier sleep problems (or mabee check the easy things before reinstalling windows like i should have) ![]() 1Gb of ram sleep mode works fine. 1.5Gb of ram sleep mode works once ok then after that it fails as per previous post 2Gb of ram sleep mode doesn't work at all. This problem seems to have arisen about two weeks after i did a bios upgrade as prior to this i had no problems and had operated on 1.5Gb of ram for over two years, I only have option S3 and says other options are not hardware supported I re enabled hibernation today it did not make any difference although it works ok. am not really expecting any miracles on this as i have exhausted pretty much what everyone else has tried i just thought that the memory card thing might jog something in someones memory, here's hoping. ![]() Just an update and i finally have resolved my problem so i am posting this in hope that it may be of help to someone else. in my quest i have found this is a very common complaint with HP F500 series notebooks which just happen to ship with nVidea graphics cards, time and time again in both forums it came up that this problem was not happening when only one stick of ram was inserted (i used 3 different sticks alternately and they all worked fine one at a time but when i inserted a second stick no matter what configuration i had sleep mode problems again) so i jotted down the specs of my newest one and went and ordered an identical ram stick inserted the matching pair and now i have my maximum ram back and fully functioning sleep mode. so i still dont know what caused the problem but i have finally found my solution I only hope that my experience can help someone else. |
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| Member | Re: Power Options and Sleep Mode Problems Same for me only it is Microsoft Wireless Keyboard & Mouse & High Definition Audio Device. All are MS products ![]() Did I read previously that it has something to do with the DDR memory? |
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