Vista - Windows Mail - Messages

I have just imported "all" messages back to Windows Mail, and many of the folders are empty. They number from 1 to 29. When I right click and select delete, I am asked if I want to delete it, click yes - but the folder, e.g. Imported Folder 15, is still there. How can I delete from the list of folders in the lefthand column of Windows Mail?

Hi Dean,

Welcome to Vista Forums.

See the FIRST and SECOND section instructions here for the KB941090 update to see if that will allow you to delete the folder afterwards.

How to Fix Most Problems with Vista's "Windows Mail"

Shawn

Shawn, thank you.
No success, however. Reinstalled AVG without email scanning, downloaded and ran KB941090 -still could not delete empty folders - restarted, no change. Tried to drag to desktop - could not.
For my case perhaps could I empty all of the Windows Mail folders including Message Storage and then start a new Windows Mail? Any of the messages received this year which are essential I have printed, and all previous messages are also in Outlook Express on another computer.
Dean

Dean,

Yes, you can do the reset Windows Mail in the link above to have Windows Mail start like new again.

Shawn

Hi, just wondering I am trying to get the messages off of our old computer and put onto our new computer, however when we try to export the messages there is no box asking where we would like to export to... how do we find out where the messages are going?

Hi SFI,

Are you exporting from another Vista computer or from a different OS?

When exporting, did you select Microsoft Windows Mail and click on the Browse button in the next window?

You can do a thorough non-indexed search for *.eml to find all email messages on your computer. The ones that are not in the location at the top of the tutorial may be the ones you exported.

Hope this helps,
Shawn

Shawn, thankyou so much for the response. I am exporting from a non-vista to a vista computer, unfortunately they are in two different offices so I dont have the old computer in front of me... but I will try the search for .eml files and see if that brings anything up. originally when i exported the e-mails (or tried to) there was no pop-up box asking where to export to... but when i did the contacts it did have a pop up and i was able to import them over to my new computer, hopefully the search will work. if not i'm sure I'll be back on here... thanks again

SFI,

If you are exporting from XP from Outlook Express, then this may also help you.

backup

Shawn

I have followed this tutorial (great clear instructions, thank you) but I have the same problem as finucane has posted.

When I try to copy the folder into which I have exported the mail messages to my USB key, I receive warning/information message, as follows:

'The file (filename) has properties that cannot be copied to a new location.'
There is a check box 'Do this for all current items (no of files)'

I checked the box and the folder exported successfully to my USB key but checking that the messages had exported correctly showed that the name of the person sending the message had disappeared to be replaced by a number. The messages seem to have backed up successfully but it is impossible to identify which message is which.

I see that you asked finucane to post this query in the Windows Mail Newsgroup. Searching that Newsgroup I cannot see his post or any reply to a similar problem.

I would be grateful for any help. I have always used Outlook, where exporting data in CSV format was easy, before buying a laptop with Vista. Unfortunately my XP version of Outlook won't work with Vista and I have had to use Mail instead.

Thank you.

Hello Lomond, and welcome to Vista Forums.

I must admit that I am not sure about this. Did you export the folder to your desktop or other user folder first, then copy it to the USB key?

If you click on one of the email message files, does it open it for you in Windows Mail correctly?