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Re: Problem with Hyper-V, NCQ SATA drives; Event ID 129 from nvstor64 saying "Reset to device, \Device\RaidPort0, was issued".
  1. #1


    Edwin vMierlo [MVP] Guest

    Re: Problem with Hyper-V, NCQ SATA drives; Event ID 129 from nvstor64 saying "Reset to device, \Device\RaidPort0, was issued".


    "Bruce Sanderson" <bsanders@xxxxxx> wrote in message
    news:OQ6IjCe6IHA.2336@xxxxxx

    > This post is related to the one on 5 Jun 2008, but I think I asked the
    wrong

    > question in that one!
    >
    > The operating system is Windows Server 2008 RTM with the RTM version of
    the

    > Hyper-V role installed (Windows6.0-KB950050-x64.msu).
    >
    > The computer is a custom built with an ASUS P5N-D motherboard, which has
    the

    > NVIDIA nForce 750i SLI chipset.
    >
    > This computer has three SATA drives - two ST3320620AS and one ST3500320AS.
    > The ST3500320AS has two partitions, one of which is the Windows "System"
    and

    > "Boot" partition (hosts the operating system).
    >
    > If command queuing is enabled on the ST3500320AS, I get frequent System
    > Event Log entries with Event ID 129 from nvstor64 saying "Reset to device,
    > \Device\RaidPort0, was issued".
    Can you post the full 129 event ?
    (use copy symbol, including the Hex data at the end)

    Thanks,
    Edwin





      My System SpecsSystem Spec

  2. #2


    Edwin vMierlo [MVP] Guest

    Re: Problem with Hyper-V, NCQ SATA drives; Event ID 129 from nvstor64 saying "Reset to device, \Device\RaidPort0, was issued".

    In the "Binary" which is in really a string of hex (thanks Microsoft ! great
    naming !)
    you can see the error code

    # for hex 0x80040081 / decimal -2147221375
    IO_WARNING_RESET
    # as an HRESULT: Severity: FAILURE (1), FACILITY_ITF (0x4), Code 0x81

    further more the Bus Target Lun is all set to 00 00 00.

    So, do you have a device on bus=0 target=0 lun=0 ?
    If so, that is the device which had a timeout, contact your storage/HBA
    vendor to continue investigations

    an event 129 is generated by storport.sys (Microsoft driver) which has a
    timeout on the lower level HBA driver, but reported in event log as from the
    HBA driver. In this case the storport.sys had a timeout, and issues a reset.



    "Bruce Sanderson" <bsanders@xxxxxx> wrote in message
    news:uvbc7Ks6IHA.2220@xxxxxx

    > Event Log entry as requested
    >
    > Log Name: System
    > Source: nvstor64
    > Date: 19-Jul-2008 10:40:35 AM
    > Event ID: 129
    > Task Category: None
    > Level: Warning
    > Keywords: Classic
    > User: N/A
    > Computer: disc2008HV.Discovery.sanderson
    > Description:
    > Reset to device, \Device\RaidPort0, was issued.
    > Event Xml:
    > <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    > <System>
    > <Provider Name="nvstor64" />
    > <EventID Qualifiers="32772">129</EventID>
    > <Level>3</Level>
    > <Task>0</Task>
    > <Keywords>0x80000000000000</Keywords>
    > <TimeCreated SystemTime="2008-07-19T17:40:35.935Z" />
    > <EventRecordID>47825</EventRecordID>
    > <Channel>System</Channel>
    > <Computer>disc2008HV.Discovery.sanderson</Computer>
    > <Security />
    > </System>
    > <EventData>
    > <Data>\Device\RaidPort0</Data>
    >
    <Binary>0F001800010000000000000081000480040000000000000000000000000000000000
    000000000000000000000000000000000000810004800000000000000000</Binary>

    > </EventData>
    > </Event>
    >
    > --
    > Bruce Sanderson
    > http://members.shaw.ca/bsanders
    >
    > It is perfectly useless to know the right answer to the wrong question.
    >
    >
    >
    > "Edwin vMierlo [MVP]" <EdwinvMierlo@xxxxxx> wrote in
    > message news:uVYrnKk6IHA.3480@xxxxxx

    > >
    > > "Bruce Sanderson" <bsanders@xxxxxx> wrote in message
    > > news:OQ6IjCe6IHA.2336@xxxxxx

    > >> This post is related to the one on 5 Jun 2008, but I think I asked the
    > > wrong

    > >> question in that one!
    > >>
    > >> The operating system is Windows Server 2008 RTM with the RTM version of
    > > the

    > >> Hyper-V role installed (Windows6.0-KB950050-x64.msu).
    > >>
    > >> The computer is a custom built with an ASUS P5N-D motherboard, which
    has

    > > the

    > >> NVIDIA nForce 750i SLI chipset.
    > >>
    > >> This computer has three SATA drives - two ST3320620AS and one
    > >> ST3500320AS.
    > >> The ST3500320AS has two partitions, one of which is the Windows
    "System"

    > > and

    > >> "Boot" partition (hosts the operating system).
    > >>
    > >> If command queuing is enabled on the ST3500320AS, I get frequent System
    > >> Event Log entries with Event ID 129 from nvstor64 saying "Reset to
    > >> device,
    > >> \Device\RaidPort0, was issued".
    > >
    > > Can you post the full 129 event ?
    > > (use copy symbol, including the Hex data at the end)
    > >
    > > Thanks,
    > > Edwin
    > >
    > >
    >


      My System SpecsSystem Spec

  3. #3


    Edwin vMierlo [MVP] Guest

    Re: Problem with Hyper-V, NCQ SATA drives; Event ID 129 from nvstor64 saying "Reset to device, \Device\RaidPort0, was issued".

    in line

    "Bruce Sanderson" <bsanders@xxxxxx> wrote in message
    news:el7fj8G7IHA.4192@xxxxxx

    > Edwin - thank you for your interest and response.
    >
    > I'm aware that not every problem has a solution, problems have to be
    > prioritized and maybe this one is pretty low on the list, but perhaps
    > someone reading this newsgroup knows someone in Microsoft, NVIDIA or
    Seagate

    > that might be interested in pursuing it.
    >
    > This computer is in a very small, test/experimental environment, so there
    is

    > definitly nothing "mission critical" here, but I'm always interested in
    > learnig about how things work; investigating problems is often quite
    > enlightning, particularly in these newsgroups! The computer has an Intel
    > Quad core Q6600 and 8 GB RAM, so it runs Windows Server 2008 with Hyper-V
    > quite well.
    >
    > I've reported the problem to ASUS, NVIDIA and Seagate. ASUS say the don't
    > support Windows Server on this motherboard (P5N-D). No response from
    > Seagate or NVIDIA yet.
    >
    > Here's some additional information/clarification.
    >
    > 1. there are no SCSI or Fibre Channel devices in this system. All of the
    > drives are directly connected to the NVIDIA SATA controller on the
    > motherboard. So, there are no "HBA"s as understand the term.
    >
    > 2. Here's the configuration as reported by Device Manager using the
    Devices

    > by Connection View
    > a. PCI bus
    > i. NVIDIA nForce Serial ATA Controller: Properties, Location: PCI
    Bus

    > 0, device 14, function 0
    > a) Port 0 ST3320620AS
    > 1) [ST332062 0AS SCSI Disk Drive - Properties - Location: Bus
    > Number 1, Target Id 1, LUN 0]
    > b) Port 1 ST3500320AS
    > 1) [ST350032 0AS SCSI Disk Drive - Properties - Location: Bus
    > Number 0, Target Id 0, LUN 0]
    This is the one with B,T,L=0,0,0 -- this would be my suspect based on the
    binary data of the event (see my previous post).

    >
    > ii. NVIDIA nForce Serial ATA Controller: Properties, Location: PCI
    Bus

    > 0, device 15, function 0
    > a) Port 0 HL-DT-ST DVDRAM GH20NS10
    > 1) [HL-DT-ST DVDRAM GH20NS10 SCSI CdRom Device - Properties -
    > Location: Bus Number 0, Target Id 0, LUN 0]
    This one has also a B,T,L=0,0,0 -- because this is a CDrom device, this
    would not be my suspect

    > b) Port 1 ST3500320AS
    > 1) [ST350032 0AS SCSI Disk Drive Properties - Location: Bus
    > Number 1, Target Id 1, LUN 0]
    >
    > 3. I don't know why Windows Server 2008 Device Manager reports these
    devices

    > as "SCSI" instead of "SATA". I have exactly the same motherboard (ASUS
    > P5N-D) in another computer that is running Vista 64 bit SP1 and Device
    > Manager on that system also reports the SATA drives as "SCSI".
    Interesting, did not notice this until now, must keep an eye out

    >
    > 3. I've determined by experiment that the only device which causes the 129
    > Event Log entries when it's "Port" (2.a.i.b) has command queueing enabled
    is

    > the ST3500320AS drive (2.a.i.b)1)). Enabling command queueing on the
    other

    > two disk drives DOES NOT cauase the 129 Event entries.
    ah ! good info, definitely worth while relaying to HD support (seagate)
    Although on the website it details that this drive supports NCQ.


    >
    > 4. The NVIDIA site has a KB artice
    > (http://nvidia.custhelp.com/cgi-bin/n...er/std_alp.php
    > article # 768) that indicates some problems with NCQ with SATA drives with
    a

    > different chipset (680i). The remedy there is to update the firmware on
    the

    > drive. Charlie pointed me to page on the Seagate site about firmware
    > updates, but that page specifically says that the updated do not apply to
    > this particular drive (ST3500320AS). There are posts on the Seagate site
    > where some people have non-the-less attempted to "update" the firmware
    (from

    > SD15 to AD14) and essentially ruined the drive. So, this does not appear
    to

    > be a solution to this particular problem
    >
    > 5. Charlie points out that any performance improvement from command
    queueing

    > is likely to be marginal, so I'm willing to live with command queuing
    > disabled.
    Back to your original remark "This computer is in a very small,
    test/experimental environment" you need to ask yourself the question if it
    is worthwhile pursuing





      My System SpecsSystem Spec

  4. #4


    Bruce Sanderson Guest

    Re: Problem with Hyper-V, NCQ SATA drives; Event ID 129 from nvstor64 saying "Reset to device, \Device\RaidPort0, was issued".

    Thanks for the info, Edwin. NVIDIA says talk to ASUS; ASUS says "2008 not supported"; no response
    from Seagate yet.

    I don't think I will do any more on this, just live with it!

    --
    Bruce Sanderson
    http://members.shaw.ca/bsanders/
    It's perfectly useless to know the right answer to the wrong question.


    "Edwin vMierlo [MVP]" <EdwinvMierlo@xxxxxx> wrote in message
    news:%233MvS3l7IHA.3652@xxxxxx

    > in line
    >
    > "Bruce Sanderson" <bsanders@xxxxxx> wrote in message
    > news:el7fj8G7IHA.4192@xxxxxx

    >> Edwin - thank you for your interest and response.
    >>
    >> I'm aware that not every problem has a solution, problems have to be
    >> prioritized and maybe this one is pretty low on the list, but perhaps
    >> someone reading this newsgroup knows someone in Microsoft, NVIDIA or
    > Seagate

    >> that might be interested in pursuing it.
    >>
    >> This computer is in a very small, test/experimental environment, so there
    > is

    >> definitly nothing "mission critical" here, but I'm always interested in
    >> learnig about how things work; investigating problems is often quite
    >> enlightning, particularly in these newsgroups! The computer has an Intel
    >> Quad core Q6600 and 8 GB RAM, so it runs Windows Server 2008 with Hyper-V
    >> quite well.
    >>
    >> I've reported the problem to ASUS, NVIDIA and Seagate. ASUS say the don't
    >> support Windows Server on this motherboard (P5N-D). No response from
    >> Seagate or NVIDIA yet.
    >>
    >> Here's some additional information/clarification.
    >>
    >> 1. there are no SCSI or Fibre Channel devices in this system. All of the
    >> drives are directly connected to the NVIDIA SATA controller on the
    >> motherboard. So, there are no "HBA"s as understand the term.
    >>
    >> 2. Here's the configuration as reported by Device Manager using the
    > Devices

    >> by Connection View
    >> a. PCI bus
    >> i. NVIDIA nForce Serial ATA Controller: Properties, Location: PCI
    > Bus

    >> 0, device 14, function 0
    >> a) Port 0 ST3320620AS
    >> 1) [ST332062 0AS SCSI Disk Drive - Properties - Location: Bus
    >> Number 1, Target Id 1, LUN 0]
    >> b) Port 1 ST3500320AS
    >> 1) [ST350032 0AS SCSI Disk Drive - Properties - Location: Bus
    >> Number 0, Target Id 0, LUN 0]
    >
    > This is the one with B,T,L=0,0,0 -- this would be my suspect based on the
    > binary data of the event (see my previous post).
    >

    >>
    >> ii. NVIDIA nForce Serial ATA Controller: Properties, Location: PCI
    > Bus

    >> 0, device 15, function 0
    >> a) Port 0 HL-DT-ST DVDRAM GH20NS10
    >> 1) [HL-DT-ST DVDRAM GH20NS10 SCSI CdRom Device - Properties -
    >> Location: Bus Number 0, Target Id 0, LUN 0]
    >
    > This one has also a B,T,L=0,0,0 -- because this is a CDrom device, this
    > would not be my suspect
    >

    >> b) Port 1 ST3500320AS
    >> 1) [ST350032 0AS SCSI Disk Drive Properties - Location: Bus
    >> Number 1, Target Id 1, LUN 0]
    >>
    >> 3. I don't know why Windows Server 2008 Device Manager reports these
    > devices

    >> as "SCSI" instead of "SATA". I have exactly the same motherboard (ASUS
    >> P5N-D) in another computer that is running Vista 64 bit SP1 and Device
    >> Manager on that system also reports the SATA drives as "SCSI".
    >
    > Interesting, did not notice this until now, must keep an eye out
    >

    >>
    >> 3. I've determined by experiment that the only device which causes the 129
    >> Event Log entries when it's "Port" (2.a.i.b) has command queueing enabled
    > is

    >> the ST3500320AS drive (2.a.i.b)1)). Enabling command queueing on the
    > other

    >> two disk drives DOES NOT cauase the 129 Event entries.
    >
    > ah ! good info, definitely worth while relaying to HD support (seagate)
    > Although on the website it details that this drive supports NCQ.
    >
    >

    >>
    >> 4. The NVIDIA site has a KB artice
    >> (http://nvidia.custhelp.com/cgi-bin/n...er/std_alp.php
    >> article # 768) that indicates some problems with NCQ with SATA drives with
    > a

    >> different chipset (680i). The remedy there is to update the firmware on
    > the

    >> drive. Charlie pointed me to page on the Seagate site about firmware
    >> updates, but that page specifically says that the updated do not apply to
    >> this particular drive (ST3500320AS). There are posts on the Seagate site
    >> where some people have non-the-less attempted to "update" the firmware
    > (from

    >> SD15 to AD14) and essentially ruined the drive. So, this does not appear
    > to

    >> be a solution to this particular problem
    >>
    >> 5. Charlie points out that any performance improvement from command
    > queueing

    >> is likely to be marginal, so I'm willing to live with command queuing
    >> disabled.
    >
    > Back to your original remark "This computer is in a very small,
    > test/experimental environment" you need to ask yourself the question if it
    > is worthwhile pursuing
    >
    >
    >
    >

      My System SpecsSystem Spec

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