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Virtual Server 2005 R2 SP1 - installation failed

  1. #1


    Yann Guest

    Virtual Server 2005 R2 SP1 - installation failed

    Hi,

    I'm trying to install Virtual Server 2005 R2 SP1 on a IBM blade server HS20
    with Windows Server 2003 R2 Std Ed. with SP2 fully patched.

    The installation fails after copying all the files and registering the keys.

    I am a local administrator on this server.

    Event Type: Information
    Event Source: MsiInstaller
    Event Category: None
    Event ID: 11708
    Date: 9/2/2008
    Time: 1:01:05 PM
    User: Domain\Administrator
    Computer: COMPUTERNAME
    Description:
    Product: Microsoft Virtual Server 2005 R2 SP1 -- Installation failed

    And I also get before this:

    Event Type: Information
    Event Source: MsiInstaller
    Event Category: None
    Event ID: 11707
    Date: 9/2/2008
    Time: 1:00:24 PM
    User: Domain\Administrator
    Computer: COMPUTERNAME
    Description:
    Product: MSXML 6.0 Parser (KB927977) -- Installation completed successfully.



    Now, when I'm going to C:\Documents and Settings\administrator\Local
    Settings\Temp\1, I can find the logs and the Virtual Server 2005 Install.msi
    extracted from the setup.exe.

    By opening the VSInstallLog.txt, here's the excerpt where it stops
    installing and rolling back the installation:

    MSI (s) (4C0) [12:58:22:158]: Executing op:
    RegAddValue(Name=DW0200,Value=C:\Program Files\Common Files\Microsoft
    Shared\DW\DW20.EXE,)
    WriteRegistryValues: Key:
    \Software\Microsoft\PCHealth\ErrorReporting\DW\Installed, Name: DW0200,
    Value: C:\PROGRA~1\COMMON~1\MICROS~1\DW\DW20.EXE
    MSI (s) (4C0) [12:58:22:173]: Executing op:
    ActionStart(Name=CaWriteDefaultCustomSD,,)
    Action 12:58:22: CaWriteDefaultCustomSD.
    MSI (s) (4C0) [12:58:22:173]: Executing op:
    CustomActionSchedule(Action=CaWriteDefaultCustomSD,ActionType=1025,Source=BinaryData,Target=CaWriteDefaultCustomSD,CustomActionData=C:\Documents
    and Settings\All Users\Application Data\Microsoft\Virtual Server\)
    MSI (s) (4C:38) [12:58:22:173]: Invoking remote custom action. DLL:
    C:\WINDOWS\Installer\MSI9F.tmp, Entrypoint: CaWriteDefaultCustomSD
    Action ended 12:58:22: InstallFinalize. Return value 3.
    MSI (s) (4C0) [12:58:22:548]: User policy value 'DisableRollback' is 0
    MSI (s) (4C0) [12:58:22:548]: Machine policy value 'DisableRollback' is 0
    MSI (s) (4C0) [12:58:22:548]: Executing op:
    Header(Signature=1397708873,Version=301,Timestamp=958555975,LangId=1033,Platform=0,ScriptType=2,ScriptMajorVersion=21,ScriptMinorVersion=4,ScriptAttributes=1)
    MSI (s) (4C0) [12:58:22:548]: Executing op: DialogInfo(Type=0,Argument=1033)
    MSI (s) (4C0) [12:58:22:548]: Executing op:
    DialogInfo(Type=1,Argument=Microsoft Virtual Server 2005 R2 SP1)
    MSI (s) (4C0) [12:58:22:548]: Executing op:
    RollbackInfo(,RollbackAction=Rollback,RollbackDescription=Rolling back
    action:,RollbackTemplate=[1],CleanupAction=RollbackCleanup,CleanupDescription=Removing backup files,CleanupTemplate=File: [1])
    Action 12:58:22: Rollback. Rolling back action:
    Rollback: CaWriteDefaultCustomSD
    MSI (s) (4C0) [12:58:22:548]: Executing op:
    ActionStart(Name=CaWriteDefaultCustomSD,,)
    MSI (s) (4C0) [12:58:22:548]: Executing op:
    ProductInfo(ProductKey={84FAA867-8743-44C3-B22E-B5A152456D77},ProductName=Microsoft
    Virtual Server 2005 R2 SP1,PackageName=Virtual Server 2005
    Install.msi,Language=1033,Version=16843355,Assignment=1,ObsoleteArg=0,ProductIcon=AppIcon,,PackageCode={EC3DC1DC-321A-4045-A818-C1FED6BD6663},,,InstanceType=0,LUASetting=0,RemoteURTInstalls=0)
    Rollback: Writing system registry values
    MSI (s) (4C0) [12:58:22:548]: Executing op:
    ActionStart(Name=WriteRegistryValues,Description=Writing system registry
    values,Template=Key: [1], Name: [2], Value: [3])
    MSI (s) (4C0) [12:58:22:548]: Executing op:
    RegOpenKey(Root=-2147483646,Key=Software\Microsoft\PCHealth\ErrorReporting\DW\Installed,,BinaryType=0)
    MSI (s) (4C0) [12:58:22:548]: Executing op:
    RegRemoveValue(Name=DW0200,Value=C:\PROGRA~1\COMMON~1\MICROS~1\DW\DW20.EXE,)
    MSI (s) (4C0) [12:58:22:564]: Executing op: RegRemoveKey()
    MSI (s) (4C0) [12:58:22:564]: Note: 1: 1402 2:
    HKEY_LOCAL_MACHINE\Software\Microsoft\PCHealth\ErrorReporting\DW\Installed 3:
    2
    MSI (s) (4C0) [12:58:22:564]: Executing op:
    RegOpenKey(Root=-2147483646,Key=SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\VolumeCaches\Microsoft_Event_Reporting_2.0_Temp_Files,,BinaryType=0)
    MSI (s) (4C0) [12:58:22:564]: Executing op:
    RegRemoveValue(,Value={5A79987F-5D0A-425C-B70D-E49AD5B6BF23},)
    MSI (s) (4C0) [12:58:22:564]: Executing op: RegRemoveKey()


    In C:\Documents and Settings\administrator\Local Settings\Temp\1, there is
    also msxml6-KB927977-enu-x86.exe that was extracted from the setup.exe. When
    I run it manually, I get:
    "Installation of MSXML 6.0 Parser (KB927977) failed because a higher version
    already exists on the machine. To proceed, uninstall the hiher version and
    then run MSXML 6.0 Parser (KB927977) Setup again."

    I then uninstalled the KB933579, afterwards I uninstalled the KB927977 too
    as it was already installed. The installation keeps failing.

    By enabling more verbosity in MSI installation, I found this:
    Property(C): Error_disallowedSVMCPUTitleText = Microsoft Virtual Server 2005
    R2 SP1
    Property(C): Error_disallowedSVMCPUErrorText = Setup has detected AMD
    processor with hardware-assisted virtualization capability. Installation of
    Microsoft Virtual Server 2005 R2 SP1 cannot proceed until the required patch
    is installed as per instructions outlined in the Microsoft Knowledge Base
    article at http://support.microsoft.com/?kbid=924131.

    Hum... I don't have an AMD processor but 2 Intel Xeon!!
    It is not a 64 bits but a 32 bits server.
    So the patch with the KB924131 cannot apply to my server.

    At the end of this MSI log file, I get:
    Property(C): CAP_IsNotFixedDrive = 0
    Property(C): CAP_IsDisallowedFileSystem = 0
    === Logging stopped: 9/2/2008 15:56:54 ===
    MSI (c) (00:C8) [15:56:54:091]: Note: 1: 1708
    MSI (c) (00:C8) [15:56:54:091]: Product: Microsoft Virtual Server 2005 R2
    SP1 -- Installation failed.

    MSI (c) (00:C8) [15:56:54:091]: Grabbed execution mutex.
    MSI (c) (00:C8) [15:56:54:091]: Cleaning up uninstalled install packages, if
    any exist
    MSI (c) (00:C8) [15:56:54:091]: MainEngineThread is returning 1603
    === Verbose logging stopped: 9/2/2008 15:56:54 ===

    In the second MSI log file, I get:
    === Logging stopped: 9/2/2008 15:56:08 ===
    MSI (c) (D4C) [15:56:08:623]: Note: 1: 1708
    MSI (c) (D4C) [15:56:08:623]: Product: MSXML 6.0 Parser (KB927977) --
    Installation failed.

    MSI (c) (D4C) [15:56:08:639]: Grabbed execution mutex.
    MSI (c) (D4C) [15:56:08:639]: Cleaning up uninstalled install packages, if
    any exist
    MSI (c) (D4C) [15:56:08:639]: MainEngineThread is returning 1602
    === Verbose logging stopped: 9/2/2008 15:56:08 ===

    After installing manually msxml6-KB927977-enu-x86.exe, VS 2005 R2 SP1 cannot
    be installed.


    Anybody any idea to install VS 2005 on this server (I also tried the VS 2005
    R2 without SP1 and I get the same result).

    Thanks for any help

      My System SpecsSystem Spec

  2. #2



    Newbie
    Join Date : Jan 2009
    Posts : 4
    Vista Ultimate x64
    Local Time: 11:25 AM


     

    Re: Virtual Server 2005 R2 SP1 - installation failed

    Ever find a solution? I have a very similiar problem installing on Ultimate 64 and have been looking for a solution for the past three days. I've exhausted most search engines without finding the magical key words. :(



    MSI (s) (60:2C) [19:39:47:492]: Executing op: CustomActionSchedule(Action=CaWriteDefaultCustomSD,ActionType=1025,Source=BinaryData,Target=CaWriteDefaultCustomSD,CustomActionData=C:\ProgramData\Microsoft\Virtual Server\)
    MSI (s) (60:14) [19:39:47:509]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI49CD.tmp, Entrypoint: CaWriteDefaultCustomSD
    Action ended 19:39:47: InstallFinalize. Return value 3.
    MSI (s) (60:2C) [19:39:47:525]: User policy value 'DisableRollback' is 0
    MSI (s) (60:2C) [19:39:47:526]: Machine policy value 'DisableRollback' is 0
    MSI (s) (60:2C) [19:39:47:530]: Executing op: Header(Signature=1397708873,Version=405,Timestamp=975871222,LangId=1033,Platform=589824,ScriptType=2,ScriptMajorVersion=21,ScriptMinorVersion=4,ScriptAttributes=1)
    MSI (s) (60:2C) [19:39:47:530]: Executing op: DialogInfo(Type=0,Argument=1033)
    MSI (s) (60:2C) [19:39:47:530]: Executing op: DialogInfo(Type=1,Argument=Microsoft Virtual Server 2005 R2 SP1)
    MSI (s) (60:2C) [19:39:47:530]: Executing op: RollbackInfo(,RollbackAction=Rollback,RollbackDescription=Rolling back action:,RollbackTemplate=[1],CleanupAction=RollbackCleanup,CleanupDescription=Removing backup files,CleanupTemplate=File: [1])
    MSI (s) (60:2C) [19:39:47:530]: Executing op: RegisterBackupFile(File=C:\Config.Msi\15ea696.rbf)
    Action 19:39:47: Rollback. Rolling back action:
    Rollback: CaWriteDefaultCustomSD
    MSI (s) (60:2C) [19:39:47:534]: Executing op: ActionStart(Name=CaWriteDefaultCustomSD,,)
    MSI (s) (60:2C) [19:39:47:535]: Executing op: ProductInfo(ProductKey={84FAA867-8743-44C3-B22E-B5A152456D77},ProductName=Microsoft Virtual Server 2005 R2 SP1,PackageName=Virtual Server 2005 Install.msi,Language=1033,Version=16843355,Assignment=1,ObsoleteArg=0,ProductIcon=AppIcon,,PackageCode={EC3DC1DC-321A-4045-A818-C1FED6BD6663},,,InstanceType=0,LUASetting=0,RemoteURTInstalls=0,ProductDeploymentFlags=3)
    Rollback: Writing system registry values
    MSI (s) (60:2C) [19:39:47:536]: Executing op: ActionStart(Name=WriteRegistryValues,Description=Writing system registry values,Template=Key: [1], Name: [2], Value: [3])
    MSI (s) (60:2C) [19:39:47:537]: Executing op: RegOpenKey(Root=-2147483646,Key=SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\VolumeCaches\Microsoft_Event_Reporting_2.0_Temp_Files,,BinaryType=1,)
    MSI (s) (60:2C) [19:39:47:537]: Executing op: RegRemoveValue(,Value={953238E5-2EB9-49BB-A6DC-7CD3A34869CD},)
    MSI (s) (60:2C) [19:39:47:538]: Executing op: RegRemoveKey()

      My System SpecsSystem Spec

  3. #3



    Newbie
    Join Date : Jan 2009
    Posts : 4
    Vista Ultimate x64
    Local Time: 11:25 AM


     

    Re: Virtual Server 2005 R2 SP1 - installation failed

    My solution after days of research...

    I have other services interfearing with the installation process. Stopping Avast! Professional and Daemon Tools fixed the problem and allowed me to install all components and update them afterwards with a clean system. When attempting to install without cleaning registery entries and temporary files, the installation failed regardless of service status. Good luck!

      My System SpecsSystem Spec

Virtual Server 2005 R2 SP1 - installation failed

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