Vista - Brooktrout Trufax

11-19-2008

Has anyone used the Brooktrout Trufax board in the Guest OS. I am trying to
find out before attempting it.

Dialogic, the maker of Brooktrout says they do not support it under Virtual
Server. However, they do support it under VMWare.

THX
KC

11-19-2008

On Wed, 19 Nov 2008 07:40:19 -0800, Kevin Admin <Kevin
Admin@xxxxxx> wrote:

Quote:

>Has anyone used the Brooktrout Trufax board in the Guest OS. I am trying to
>find out before attempting it.
>
>Dialogic, the maker of Brooktrout says they do not support it under Virtual
>Server. However, they do support it under VMWare.
>

You cannot add *any* hardware to a virtual machine under Microsoft
Virtual Server 2005 or VirtualPC2007 or Hyper-V.
What you have is what these systems supply as *emulated* hardware.

The reference of the maker suggests to me that the "board" is really a
USB connected device, for which VMWare actually *have* a solution
which Microsoft does not.
--

Bo Berglund (Sweden)

11-19-2008

Thanks Bo,

The BrookTrout TruFax board is actually a PCI card.

Since the application requires this card I suppose my only option is to run
it in the Host OS or not us Virtual Server.

"Bo Berglund" wrote:

Quote:

> On Wed, 19 Nov 2008 07:40:19 -0800, Kevin Admin <Kevin
> Admin@xxxxxx> wrote:
>

Quote:

> >Has anyone used the Brooktrout Trufax board in the Guest OS. I am trying to
> >find out before attempting it.
> >
> >Dialogic, the maker of Brooktrout says they do not support it under Virtual
> >Server. However, they do support it under VMWare.
> >

>
> You cannot add *any* hardware to a virtual machine under Microsoft
> Virtual Server 2005 or VirtualPC2007 or Hyper-V.
> What you have is what these systems supply as *emulated* hardware.
>
> The reference of the maker suggests to me that the "board" is really a
> USB connected device, for which VMWare actually *have* a solution
> which Microsoft does not.
> --
>
> Bo Berglund (Sweden)
>

11-19-2008

On Wed, 19 Nov 2008 09:02:00 -0800, Kevin Admin
<KevinAdmin@xxxxxx> wrote:

Quote:

>
>"Bo Berglund" wrote:
>

Quote:

>> On Wed, 19 Nov 2008 07:40:19 -0800, Kevin Admin <Kevin
>> Admin@xxxxxx> wrote:
>>

Quote:

>> >Has anyone used the Brooktrout Trufax board in the Guest OS. I am trying to
>> >find out before attempting it.
>> >
>> >Dialogic, the maker of Brooktrout says they do not support it under Virtual
>> >Server. However, they do support it under VMWare.
>> >

>>
>> You cannot add *any* hardware to a virtual machine under Microsoft
>> Virtual Server 2005 or VirtualPC2007 or Hyper-V.
>> What you have is what these systems supply as *emulated* hardware.
>>
>> The reference of the maker suggests to me that the "board" is really a
>> USB connected device, for which VMWare actually *have* a solution
>> which Microsoft does not.
>> --
>>

>Thanks Bo,
>
>The BrookTrout TruFax board is actually a PCI card.
>
>Since the application requires this card I suppose my only option is to run
>it in the Host OS or not us Virtual Server.

If it is a PCI card then you are out of luck with all virtualization
products that I know of. None allows channeling host PCI cards into
the guests.

--

Bo Berglund (Sweden)

11-19-2008

On Wed, 19 Nov 2008 17:30:53 +0100, Bo Berglund wrote:

Quote:

> You cannot add *any* hardware to a virtual machine under Microsoft
> Virtual Server 2005 or VirtualPC2007 or Hyper-V.
> What you have is what these systems supply as *emulated* hardware.
>
> The reference of the maker suggests to me that the "board" is really a
> USB connected device, for which VMWare actually *have* a solution
> which Microsoft does not.

Bo, you're off base on this. The board in question is a PCI card that
essentially adds COM ports. You're misleading the OP.

Kevin, you'd need to try it. As long as the COM ports are visible to the
host OS they should be able to be mapped into the guest. When it comes to
COM port support there really isn't a lot of difference between VMware and
Microsoft.

Having said that if the vendor doesn't support the combo, is it really
worth getting into an unsupported config?

--
Paul Adare
MVP - Identity Lifecycle Manager
http://www.identit.ca

mob · 01-22-2009

Quote: Originally Posted by Kevin Admin

Has anyone used the Brooktrout Trufax board in the Guest OS. I am trying to
find out before attempting it.

Dialogic, the maker of Brooktrout says they do not support it under Virtual
Server. However, they do support it under VMWare.

THX
KC

Kevin,

have you had any luck with Trufax board under Windows 2008 at all?

I spoke with Dialogic tech support today and unfortunately there are no plans on making these cards work under Windows Server 2008. I was told though that low level driver kit (so called SDK 6) to support Windows 2008 was in fact released by Dialogic in December last year and that it is now time for fax software developers to start implementing it in their products (weird I know but that's how it seems to work with them).

Dialogic tech support also mentioned that Microsoft themselves confirmed that they won't be supporting Trufax (and probably other boards too) in Windows 2008. Meaning we can only hope someone like GFI, Captaris or ActFax would build drivers for Windows 2008 but it remains unknown when and if at all.

Googling further I came across GFI write-up about problems of Brooktrout boards in Windows 2008 and their "wise" suggestion to use alternate boards or modems. Here: Brooktrout card issues on Microsoft Windows 2008 Server

Long story short but I have opened a ticket with Dialogic about lack of support of Windows 2008. It is one voice I know but hopefully people will join and the decision at Dialogic end will be made to improve the situation.

11-19-2008	#1 (permalink)
Kevin Admin n/a posts	Brooktrout Trufax Has anyone used the Brooktrout Trufax board in the Guest OS. I am trying to find out before attempting it. Dialogic, the maker of Brooktrout says they do not support it under Virtual Server. However, they do support it under VMWare. THX KC
My System Specs

11-19-2008	#2 (permalink)
Bo Berglund n/a posts	Re: Brooktrout Trufax On Wed, 19 Nov 2008 07:40:19 -0800, Kevin Admin <Kevin Admin@xxxxxx> wrote: Quote: >Has anyone used the Brooktrout Trufax board in the Guest OS. I am trying to >find out before attempting it. > >Dialogic, the maker of Brooktrout says they do not support it under Virtual >Server. However, they do support it under VMWare. > You cannot add any hardware to a virtual machine under Microsoft Virtual Server 2005 or VirtualPC2007 or Hyper-V. What you have is what these systems supply as emulated hardware. The reference of the maker suggests to me that the "board" is really a USB connected device, for which VMWare actually have a solution which Microsoft does not. -- Bo Berglund (Sweden)
My System Specs

11-19-2008	#3 (permalink)
Kevin Admin n/a posts	Re: Brooktrout Trufax Thanks Bo, The BrookTrout TruFax board is actually a PCI card. Since the application requires this card I suppose my only option is to run it in the Host OS or not us Virtual Server. "Bo Berglund" wrote: Quote: > On Wed, 19 Nov 2008 07:40:19 -0800, Kevin Admin <Kevin > Admin@xxxxxx> wrote: > Quote: > >Has anyone used the Brooktrout Trufax board in the Guest OS. I am trying to > >find out before attempting it. > > > >Dialogic, the maker of Brooktrout says they do not support it under Virtual > >Server. However, they do support it under VMWare. > > > > You cannot add any hardware to a virtual machine under Microsoft > Virtual Server 2005 or VirtualPC2007 or Hyper-V. > What you have is what these systems supply as emulated hardware. > > The reference of the maker suggests to me that the "board" is really a > USB connected device, for which VMWare actually have a solution > which Microsoft does not. > -- > > Bo Berglund (Sweden) >
My System Specs

11-19-2008	#4 (permalink)
Bo Berglund n/a posts	Re: Brooktrout Trufax On Wed, 19 Nov 2008 09:02:00 -0800, Kevin Admin <KevinAdmin@xxxxxx> wrote: Quote: > >"Bo Berglund" wrote: > Quote: >> On Wed, 19 Nov 2008 07:40:19 -0800, Kevin Admin <Kevin >> Admin@xxxxxx> wrote: >> Quote: >> >Has anyone used the Brooktrout Trufax board in the Guest OS. I am trying to >> >find out before attempting it. >> > >> >Dialogic, the maker of Brooktrout says they do not support it under Virtual >> >Server. However, they do support it under VMWare. >> > >> >> You cannot add any hardware to a virtual machine under Microsoft >> Virtual Server 2005 or VirtualPC2007 or Hyper-V. >> What you have is what these systems supply as emulated hardware. >> >> The reference of the maker suggests to me that the "board" is really a >> USB connected device, for which VMWare actually have a solution >> which Microsoft does not. >> -- >> >Thanks Bo, > >The BrookTrout TruFax board is actually a PCI card. > >Since the application requires this card I suppose my only option is to run >it in the Host OS or not us Virtual Server. If it is a PCI card then you are out of luck with all virtualization products that I know of. None allows channeling host PCI cards into the guests. -- Bo Berglund (Sweden)
My System Specs

11-19-2008	#5 (permalink)
Paul Adare n/a posts	Re: Brooktrout Trufax On Wed, 19 Nov 2008 17:30:53 +0100, Bo Berglund wrote: Quote: > You cannot add any hardware to a virtual machine under Microsoft > Virtual Server 2005 or VirtualPC2007 or Hyper-V. > What you have is what these systems supply as emulated hardware. > > The reference of the maker suggests to me that the "board" is really a > USB connected device, for which VMWare actually have a solution > which Microsoft does not. Bo, you're off base on this. The board in question is a PCI card that essentially adds COM ports. You're misleading the OP. Kevin, you'd need to try it. As long as the COM ports are visible to the host OS they should be able to be mapped into the guest. When it comes to COM port support there really isn't a lot of difference between VMware and Microsoft. Having said that if the vendor doesn't support the combo, is it really worth getting into an unsupported config? -- Paul Adare MVP - Identity Lifecycle Manager http://www.identit.ca
My System Specs

01-22-2009	#6 (permalink)
mob x64 & 32bit 1 posts	Re: Brooktrout Trufax Quote: Originally Posted by Kevin Admin Has anyone used the Brooktrout Trufax board in the Guest OS. I am trying to find out before attempting it. Dialogic, the maker of Brooktrout says they do not support it under Virtual Server. However, they do support it under VMWare. THX KC Kevin, have you had any luck with Trufax board under Windows 2008 at all? I spoke with Dialogic tech support today and unfortunately there are no plans on making these cards work under Windows Server 2008. I was told though that low level driver kit (so called SDK 6) to support Windows 2008 was in fact released by Dialogic in December last year and that it is now time for fax software developers to start implementing it in their products (weird I know but that's how it seems to work with them). Dialogic tech support also mentioned that Microsoft themselves confirmed that they won't be supporting Trufax (and probably other boards too) in Windows 2008. Meaning we can only hope someone like GFI, Captaris or ActFax would build drivers for Windows 2008 but it remains unknown when and if at all. Googling further I came across GFI write-up about problems of Brooktrout boards in Windows 2008 and their "wise" suggestion to use alternate boards or modems. Here: Brooktrout card issues on Microsoft Windows 2008 Server Long story short but I have opened a ticket with Dialogic about lack of support of Windows 2008. It is one voice I know but hopefully people will join and the decision at Dialogic end will be made to improve the situation.
My System Specs