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Vista - I can only log on on one user account

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Old 10-30-2007   #1 (permalink)
steve


 
 

I can only log on on one user account

I don't know when this happened, but my wife tried to log on today and she
gets the welcome screen and then a black screen appears and none of her
settings load. The same thing happens when I try to log on to the admin
account. I have to alt control delete to be able to log on as myself from
this position.

Does anyone know what has caused this and more importantly how i can fix it?

Thanks

My System SpecsSystem Spec
Old 10-31-2007   #2 (permalink)
P. Di Stolfo


 
 

Re: I can only log on on one user account

Hello,

what if you set your wife's account as an administrative account? Will it
work then?

Greetings,
P. Di Stolfo
--
////////////////////////////
http://blog.lysorp.com - Small Windows blog in German language
///////////////////////////

"steve" <steve@xxxxxx> schrieb im Newsbeitrag
news:F70E0BAB-5D37-4840-B3A7-B40C6F5A2FC8@xxxxxx
Quote:

>I don't know when this happened, but my wife tried to log on today and she
> gets the welcome screen and then a black screen appears and none of her
> settings load. The same thing happens when I try to log on to the admin
> account. I have to alt control delete to be able to log on as myself from
> this position.
>
> Does anyone know what has caused this and more importantly how i can fix
> it?
>
> Thanks
My System SpecsSystem Spec
Old 10-31-2007   #3 (permalink)
steve


 
 

Re: I can only log on on one user account

Thanks for your input. No it doesn't work. I already have an Owner ac set as
admin and that doesn't work either. I have tried creating another user
account and copying my wife's settings but that doesn't work either.

"P. Di Stolfo" wrote:
Quote:

> Hello,
>
> what if you set your wife's account as an administrative account? Will it
> work then?
>
> Greetings,
> P. Di Stolfo
> --
> ////////////////////////////
> http://blog.lysorp.com - Small Windows blog in German language
> ///////////////////////////
>
> "steve" <steve@xxxxxx> schrieb im Newsbeitrag
> news:F70E0BAB-5D37-4840-B3A7-B40C6F5A2FC8@xxxxxx
Quote:

> >I don't know when this happened, but my wife tried to log on today and she
> > gets the welcome screen and then a black screen appears and none of her
> > settings load. The same thing happens when I try to log on to the admin
> > account. I have to alt control delete to be able to log on as myself from
> > this position.
> >
> > Does anyone know what has caused this and more importantly how i can fix
> > it?
> >
> > Thanks
>
My System SpecsSystem Spec
Old 10-31-2007   #4 (permalink)
George M


 
 

Re: I can only log on on one user account

i think a prob with the version i hope you have a backup i think i reinstallation is needed.
My System SpecsSystem Spec
Old 10-31-2007   #5 (permalink)


Vista x64 Ultimate SP2, Windows 7 Ultimate x64
 
 

Re: I can only log on on one user account

Quote  Quote: Originally Posted by steve View Post
I don't know when this happened, but my wife tried to log on today and she
gets the welcome screen and then a black screen appears and none of her
settings load. The same thing happens when I try to log on to the admin
account. I have to alt control delete to be able to log on as myself from
this position.

Does anyone know what has caused this and more importantly how i can fix it?

Thanks
Hi Steve,

Not sure what caused this problem for you, but you might try a Repair Install to see if it will help you. This will allow you to repair your Vista installation without loosing your files, settings, and programs.

Repair Install For Vista

Shawn
My System SpecsSystem Spec
Old 10-31-2007   #6 (permalink)
Ronnie Vernon MVP


 
 

Re: I can only log on on one user account

Steve

Which version of Vista are you using?

--

Ronnie Vernon
Microsoft MVP
Windows Shell/User


"steve" <steve@xxxxxx> wrote in message
news:008757A5-47ED-4529-9B92-AE8D5E69083E@xxxxxx
Quote:

> Thanks for your input. No it doesn't work. I already have an Owner ac set
> as
> admin and that doesn't work either. I have tried creating another user
> account and copying my wife's settings but that doesn't work either.
>
> "P. Di Stolfo" wrote:
>
Quote:

>> Hello,
>>
>> what if you set your wife's account as an administrative account? Will it
>> work then?
>>
>> Greetings,
>> P. Di Stolfo
>> --
>> ////////////////////////////
>> http://blog.lysorp.com - Small Windows blog in German language
>> ///////////////////////////
>>
>> "steve" <steve@xxxxxx> schrieb im Newsbeitrag
>> news:F70E0BAB-5D37-4840-B3A7-B40C6F5A2FC8@xxxxxx
Quote:

>> >I don't know when this happened, but my wife tried to log on today and
>> >she
>> > gets the welcome screen and then a black screen appears and none of her
>> > settings load. The same thing happens when I try to log on to the admin
>> > account. I have to alt control delete to be able to log on as myself
>> > from
>> > this position.
>> >
>> > Does anyone know what has caused this and more importantly how i can
>> > fix
>> > it?
>> >
>> > Thanks
>>
My System SpecsSystem Spec
Old 11-01-2007   #7 (permalink)
steve


 
 

Re: I can only log on on one user account

Vista Home Premium

"Ronnie Vernon MVP" wrote:
Quote:

> Steve
>
> Which version of Vista are you using?
>
> --
>
> Ronnie Vernon
> Microsoft MVP
> Windows Shell/User
>
>
> "steve" <steve@xxxxxx> wrote in message
> news:008757A5-47ED-4529-9B92-AE8D5E69083E@xxxxxx
Quote:

> > Thanks for your input. No it doesn't work. I already have an Owner ac set
> > as
> > admin and that doesn't work either. I have tried creating another user
> > account and copying my wife's settings but that doesn't work either.
> >
> > "P. Di Stolfo" wrote:
> >
Quote:

> >> Hello,
> >>
> >> what if you set your wife's account as an administrative account? Will it
> >> work then?
> >>
> >> Greetings,
> >> P. Di Stolfo
> >> --
> >> ////////////////////////////
> >> http://blog.lysorp.com - Small Windows blog in German language
> >> ///////////////////////////
> >>
> >> "steve" <steve@xxxxxx> schrieb im Newsbeitrag
> >> news:F70E0BAB-5D37-4840-B3A7-B40C6F5A2FC8@xxxxxx
> >> >I don't know when this happened, but my wife tried to log on today and
> >> >she
> >> > gets the welcome screen and then a black screen appears and none of her
> >> > settings load. The same thing happens when I try to log on to the admin
> >> > account. I have to alt control delete to be able to log on as myself
> >> > from
> >> > this position.
> >> >
> >> > Does anyone know what has caused this and more importantly how i can
> >> > fix
> >> > it?
> >> >
> >> > Thanks
> >>
>
My System SpecsSystem Spec
Old 11-01-2007   #8 (permalink)
steve


 
 

Re: I can only log on on one user account

More information
Windows Vista 32-bit Home Premium
When I start in Safe mode my wife's account works.
I set up another accoun tin safe mode but his too doesn't work in normal mode

"steve" wrote:
Quote:

> Vista Home Premium
>
> "Ronnie Vernon MVP" wrote:
>
Quote:

> > Steve
> >
> > Which version of Vista are you using?
> >
> > --
> >
> > Ronnie Vernon
> > Microsoft MVP
> > Windows Shell/User
> >
> >
> > "steve" <steve@xxxxxx> wrote in message
> > news:008757A5-47ED-4529-9B92-AE8D5E69083E@xxxxxx
Quote:

> > > Thanks for your input. No it doesn't work. I already have an Owner ac set
> > > as
> > > admin and that doesn't work either. I have tried creating another user
> > > account and copying my wife's settings but that doesn't work either.
> > >
> > > "P. Di Stolfo" wrote:
> > >
> > >> Hello,
> > >>
> > >> what if you set your wife's account as an administrative account? Will it
> > >> work then?
> > >>
> > >> Greetings,
> > >> P. Di Stolfo
> > >> --
> > >> ////////////////////////////
> > >> http://blog.lysorp.com - Small Windows blog in German language
> > >> ///////////////////////////
> > >>
> > >> "steve" <steve@xxxxxx> schrieb im Newsbeitrag
> > >> news:F70E0BAB-5D37-4840-B3A7-B40C6F5A2FC8@xxxxxx
> > >> >I don't know when this happened, but my wife tried to log on today and
> > >> >she
> > >> > gets the welcome screen and then a black screen appears and none of her
> > >> > settings load. The same thing happens when I try to log on to the admin
> > >> > account. I have to alt control delete to be able to log on as myself
> > >> > from
> > >> > this position.
> > >> >
> > >> > Does anyone know what has caused this and more importantly how i can
> > >> > fix
> > >> > it?
> > >> >
> > >> > Thanks
> > >>
> >
My System SpecsSystem Spec
Old 11-04-2007   #9 (permalink)
steve


 
 

Re: I can only log on on one user account

So no one can help me then?
I came to the community of experts and I can't find out what has caused this
problem or how it should be fixed.

If I had to reinstall Vista is there any tutorial that guides me through
this process?

Thanks

"steve" wrote:
Quote:

> More information
> Windows Vista 32-bit Home Premium
> When I start in Safe mode my wife's account works.
> I set up another accoun tin safe mode but his too doesn't work in normal mode
>
> "steve" wrote:
>
Quote:

> > Vista Home Premium
> >
> > "Ronnie Vernon MVP" wrote:
> >
Quote:

> > > Steve
> > >
> > > Which version of Vista are you using?
> > >
> > > --
> > >
> > > Ronnie Vernon
> > > Microsoft MVP
> > > Windows Shell/User
> > >
> > >
> > > "steve" <steve@xxxxxx> wrote in message
> > > news:008757A5-47ED-4529-9B92-AE8D5E69083E@xxxxxx
> > > > Thanks for your input. No it doesn't work. I already have an Owner ac set
> > > > as
> > > > admin and that doesn't work either. I have tried creating another user
> > > > account and copying my wife's settings but that doesn't work either.
> > > >
> > > > "P. Di Stolfo" wrote:
> > > >
> > > >> Hello,
> > > >>
> > > >> what if you set your wife's account as an administrative account? Will it
> > > >> work then?
> > > >>
> > > >> Greetings,
> > > >> P. Di Stolfo
> > > >> --
> > > >> ////////////////////////////
> > > >> http://blog.lysorp.com - Small Windows blog in German language
> > > >> ///////////////////////////
> > > >>
> > > >> "steve" <steve@xxxxxx> schrieb im Newsbeitrag
> > > >> news:F70E0BAB-5D37-4840-B3A7-B40C6F5A2FC8@xxxxxx
> > > >> >I don't know when this happened, but my wife tried to log on today and
> > > >> >she
> > > >> > gets the welcome screen and then a black screen appears and none of her
> > > >> > settings load. The same thing happens when I try to log on to the admin
> > > >> > account. I have to alt control delete to be able to log on as myself
> > > >> > from
> > > >> > this position.
> > > >> >
> > > >> > Does anyone know what has caused this and more importantly how i can
> > > >> > fix
> > > >> > it?
> > > >> >
> > > >> > Thanks
> > > >>
> > >
My System SpecsSystem Spec
Old 11-04-2007   #10 (permalink)
P. Di Stolfo


 
 

Re: I can only log on on one user account

Hello,

* here's a guide for you:
http://vistasupport.mvps.org/repair_..._vista_dvd.htm
This will do an "Upgrade" over the existing Vista installation.

* http://www.windowsreinstall.com : Windows reinstall guides.

I don't think this is a "community of experts", just a community with (some
good) experts who help out. I'm not an expert, I'm just trying to be
helpful.

Greetings,
P. Di Stolfo
--
////////////////////////////
http://blog.lysorp.com - Small Windows blog in German language
///////////////////////////

"steve" <steve@xxxxxx> schrieb im Newsbeitrag
news:54646BF0-0BDD-4DDE-A5AA-A85D6B9B0B5D@xxxxxx
Quote:

> So no one can help me then?
> I came to the community of experts and I can't find out what has caused
> this
> problem or how it should be fixed.
>
> If I had to reinstall Vista is there any tutorial that guides me through
> this process?
>
> Thanks
>
> "steve" wrote:
>
Quote:

>> More information
>> Windows Vista 32-bit Home Premium
>> When I start in Safe mode my wife's account works.
>> I set up another accoun tin safe mode but his too doesn't work in normal
>> mode
>>
>> "steve" wrote:
>>
Quote:

>> > Vista Home Premium
>> >
>> > "Ronnie Vernon MVP" wrote:
>> >
>> > > Steve
>> > >
>> > > Which version of Vista are you using?
>> > >
>> > > --
>> > >
>> > > Ronnie Vernon
>> > > Microsoft MVP
>> > > Windows Shell/User
>> > >
>> > >
>> > > "steve" <steve@xxxxxx> wrote in message
>> > > news:008757A5-47ED-4529-9B92-AE8D5E69083E@xxxxxx
>> > > > Thanks for your input. No it doesn't work. I already have an Owner
>> > > > ac set
>> > > > as
>> > > > admin and that doesn't work either. I have tried creating another
>> > > > user
>> > > > account and copying my wife's settings but that doesn't work
>> > > > either.
>> > > >
>> > > > "P. Di Stolfo" wrote:
>> > > >
>> > > >> Hello,
>> > > >>
>> > > >> what if you set your wife's account as an administrative account?
>> > > >> Will it
>> > > >> work then?
>> > > >>
>> > > >> Greetings,
>> > > >> P. Di Stolfo
>> > > >> --
>> > > >> ////////////////////////////
>> > > >> http://blog.lysorp.com - Small Windows blog in German language
>> > > >> ///////////////////////////
>> > > >>
>> > > >> "steve" <steve@xxxxxx> schrieb im Newsbeitrag
>> > > >> news:F70E0BAB-5D37-4840-B3A7-B40C6F5A2FC8@xxxxxx
>> > > >> >I don't know when this happened, but my wife tried to log on
>> > > >> >today and
>> > > >> >she
>> > > >> > gets the welcome screen and then a black screen appears and none
>> > > >> > of her
>> > > >> > settings load. The same thing happens when I try to log on to
>> > > >> > the admin
>> > > >> > account. I have to alt control delete to be able to log on as
>> > > >> > myself
>> > > >> > from
>> > > >> > this position.
>> > > >> >
>> > > >> > Does anyone know what has caused this and more importantly how i
>> > > >> > can
>> > > >> > fix
>> > > >> > it?
>> > > >> >
>> > > >> > Thanks
>> > > >>
>> > >
My System SpecsSystem Spec
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