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Vista - User Accont Control and unidentified program issue at boot up

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Old 11-03-2007   #1 (permalink)
nvhokie


 
 

User Accont Control and unidentified program issue at boot up

I recently purchased a new acer computer with Vista Home Premium. When I
first boot up, I
Quote:

> get a User Account Control screen stating that an unidentifed program is
> trying to gain access. The file name given is setpointupdate.exe. If I
> select either cancel, allow or hit the top x button to turn off the screen,
> the computer reboots, no matter which of the three options I choose. After
> it reboots, the message screen does not display.
>
> How do I keep this from happenening every time I turn on my computer? Any
> help is appreciated, I am very frustrated with this process!

My System SpecsSystem Spec
Old 11-03-2007   #2 (permalink)


Vista x64 Ultimate SP2, Windows 7 Ultimate x64
 
 

Re: User Accont Control and unidentified program issue at boot up

Quote  Quote: Originally Posted by nvhokie View Post
I recently purchased a new acer computer with Vista Home Premium. When I
first boot up, I

get a User Account Control screen stating that an unidentifed program is
> trying to gain access. The file name given is setpointupdate.exe. If I
> select either cancel, allow or hit the top x button to turn off the screen,
> the computer reboots, no matter which of the three options I choose. After
> it reboots, the message screen does not display.
>
> How do I keep this from happenening every time I turn on my computer? Any
> help is appreciated, I am very frustrated with this process!
Hi Nvhokie,

SetPoint is the driver software for a Logitech mouse or keyboard. SetPointUpdate is the update utility for this. You have to uninstall "SetPoint" in the Control Panel (Classic View) "Programs and Features" or reinstall the drivers to see if it will clear the message at startup.

Shawn
My System SpecsSystem Spec
Old 11-03-2007   #3 (permalink)
nvhokie


 
 

Re: User Accont Control and unidentified program issue at boot up

Thanks Shawn, I will give it a try

"brink" wrote:
Quote:

>
> nvhokie;502739 Wrote:
Quote:

> > I recently purchased a new acer computer with Vista Home Premium. When I
> > first boot up, I
> >
> > get a User Account Control screen stating that an unidentifed program
> > is
Quote:

> > > trying to gain access. The file name given is setpointupdate.exe. If
> > I
Quote:

> > > select either cancel, allow or hit the top x button to turn off the
> > screen,
Quote:

> > > the computer reboots, no matter which of the three options I choose.
> > After
Quote:

> > > it reboots, the message screen does not display.
> > >
> > > How do I keep this from happenening every time I turn on my computer?
> > Any
Quote:

> > > help is appreciated, I am very frustrated with this process!
> >
>
> Hi Nvhokie,
>
> SetPoint is the driver software for a Logitech mouse or keyboard.
> SetPointUpdate is the update utility for this. You have to uninstall
> "SetPoint" in the Control Panel (Classic View) "Programs and Features"
> or reinstall the drivers to see if it will clear the message at startup.
>
> Shawn
>
>
> --
> brink
>
> *There are no dumb questions, just the people that do not ask them.*
> WWW.VISTAX64.COM (\"HTTP://WWW.VISTAX64.COM\")
> *Please post feedback to help others.*
>
My System SpecsSystem Spec
Old 11-03-2007   #4 (permalink)


Vista x64 Ultimate SP2, Windows 7 Ultimate x64
 
 

Re: User Accont Control and unidentified program issue at boot up

Quote  Quote: Originally Posted by nvhokie View Post
Thanks Shawn, I will give it a try

"brink" wrote:
Hi Nvhokie,
>
> SetPoint is the driver software for a Logitech mouse or keyboard.
> SetPointUpdate is the update utility for this. You have to uninstall
> "SetPoint" in the Control Panel (Classic View) "Programs and Features"
> or reinstall the drivers to see if it will clear the message at startup.
>
> Shawn
Your welcome Nvhokie,

In addition, check for any automatic update options in the Logitech Control Panel item and disable them.

Shawn
My System SpecsSystem Spec
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