Windows Vista Forums

Vista Home Premium for Digital TV Product Key Validation

  1. #1


    bgreen51 Guest

    Vista Home Premium for Digital TV Product Key Validation

    I purchased an HP Media Center PC six months ago with Vista Home Premium for
    Digital TV, which included an ATI TV Wonder digital cable tuner with the
    package. It came with on product key for Vista and a separate product key
    for support for digital TV. During my first startup of Media Center, I was
    prompted to enter the digital TV product key, which I entered and it
    accepted. The digital cable tuner never did work right, which I traced down
    to my DSL modem not allowing Digital Rights Management to occur with the
    tuner. I just replaced my DSL modem with a new one, and suddenly both my
    Vista product key and my Digital TV product key became invalid. I used phone
    support to re-validate my Vista product key. However, I cannot seem to
    validate my Digital TV product key within Media Center. When I go into setup
    for Media Center, it askes me for the Digital TV product key, which is the
    same one I've alwasy had. It responds that the product key is invalid and
    gives me no other options. Is there any way to separately validate the
    Digital TV product key similar to the way the Vista product key is done?

      My System SpecsSystem Spec

  2.   


  3. #2


    Ronnie Vernon MVP Guest

    Re: Vista Home Premium for Digital TV Product Key Validation

    This isn't a Vista issue? You need to contact HP or ATI to resolve the
    problem.

    --

    Ronnie Vernon
    Microsoft MVP
    Windows Shell/User


    "bgreen51" <bgreen51@xxxxxx> wrote in message
    news:3172D5FB-1441-437B-AF42-313477FB7C69@xxxxxx

    >I purchased an HP Media Center PC six months ago with Vista Home Premium
    >for
    > Digital TV, which included an ATI TV Wonder digital cable tuner with the
    > package. It came with on product key for Vista and a separate product key
    > for support for digital TV. During my first startup of Media Center, I
    > was
    > prompted to enter the digital TV product key, which I entered and it
    > accepted. The digital cable tuner never did work right, which I traced
    > down
    > to my DSL modem not allowing Digital Rights Management to occur with the
    > tuner. I just replaced my DSL modem with a new one, and suddenly both my
    > Vista product key and my Digital TV product key became invalid. I used
    > phone
    > support to re-validate my Vista product key. However, I cannot seem to
    > validate my Digital TV product key within Media Center. When I go into
    > setup
    > for Media Center, it askes me for the Digital TV product key, which is the
    > same one I've alwasy had. It responds that the product key is invalid and
    > gives me no other options. Is there any way to separately validate the
    > Digital TV product key similar to the way the Vista product key is done?

      My System SpecsSystem Spec

  4. #3


    bgreen51 Guest

    Re: Vista Home Premium for Digital TV Product Key Validation

    I don't understand why this isn't a Vista issue. Why would both my Vista
    product key validation and my Vista Digital TV product validation codes both
    become invalid at the same time if it was an ATI or HP issue? I was able to
    solve one of them through Microsoft by re-validating my Vista product
    validation key. I would assume a similar fix woudl be available for the
    Vista Media Center for Digital TV product validation key.

    "Ronnie Vernon MVP" wrote:

    > This isn't a Vista issue? You need to contact HP or ATI to resolve the
    > problem.
    >
    > --
    >
    > Ronnie Vernon
    > Microsoft MVP
    > Windows Shell/User
    >
    >
    > "bgreen51" <bgreen51@xxxxxx> wrote in message
    > news:3172D5FB-1441-437B-AF42-313477FB7C69@xxxxxx

    > >I purchased an HP Media Center PC six months ago with Vista Home Premium
    > >for
    > > Digital TV, which included an ATI TV Wonder digital cable tuner with the
    > > package. It came with on product key for Vista and a separate product key
    > > for support for digital TV. During my first startup of Media Center, I
    > > was
    > > prompted to enter the digital TV product key, which I entered and it
    > > accepted. The digital cable tuner never did work right, which I traced
    > > down
    > > to my DSL modem not allowing Digital Rights Management to occur with the
    > > tuner. I just replaced my DSL modem with a new one, and suddenly both my
    > > Vista product key and my Digital TV product key became invalid. I used
    > > phone
    > > support to re-validate my Vista product key. However, I cannot seem to
    > > validate my Digital TV product key within Media Center. When I go into
    > > setup
    > > for Media Center, it askes me for the Digital TV product key, which is the
    > > same one I've alwasy had. It responds that the product key is invalid and
    > > gives me no other options. Is there any way to separately validate the
    > > Digital TV product key similar to the way the Vista product key is done?
    >
    >

      My System SpecsSystem Spec

  5. #4


    Ronnie Vernon MVP Guest

    Re: Vista Home Premium for Digital TV Product Key Validation

    "Vista Home Premium for Digital TV" would be a proprietary HP marketing name
    and a PC setup that includes the digital cable tuner hardware. I'm sure if
    you check with HP you'll find this to be true. While the built-in Media
    Center has the capability to display a digital TV signal, anything
    associated with the enabling of this setup is from third party vendors.
    --

    Ronnie Vernon
    Microsoft MVP
    Windows Shell/User


    "bgreen51" <bgreen51@xxxxxx> wrote in message
    news:14A548FA-8191-4867-8DD3-B28FB4BF85F7@xxxxxx

    >I don't understand why this isn't a Vista issue. Why would both my Vista
    > product key validation and my Vista Digital TV product validation codes
    > both
    > become invalid at the same time if it was an ATI or HP issue? I was able
    > to
    > solve one of them through Microsoft by re-validating my Vista product
    > validation key. I would assume a similar fix woudl be available for the
    > Vista Media Center for Digital TV product validation key.
    >
    > "Ronnie Vernon MVP" wrote:
    >

    >> This isn't a Vista issue? You need to contact HP or ATI to resolve the
    >> problem.
    >>
    >> --
    >>
    >> Ronnie Vernon
    >> Microsoft MVP
    >> Windows Shell/User
    >>
    >>
    >> "bgreen51" <bgreen51@xxxxxx> wrote in message
    >> news:3172D5FB-1441-437B-AF42-313477FB7C69@xxxxxx

    >> >I purchased an HP Media Center PC six months ago with Vista Home Premium
    >> >for
    >> > Digital TV, which included an ATI TV Wonder digital cable tuner with
    >> > the
    >> > package. It came with on product key for Vista and a separate product
    >> > key
    >> > for support for digital TV. During my first startup of Media Center, I
    >> > was
    >> > prompted to enter the digital TV product key, which I entered and it
    >> > accepted. The digital cable tuner never did work right, which I traced
    >> > down
    >> > to my DSL modem not allowing Digital Rights Management to occur with
    >> > the
    >> > tuner. I just replaced my DSL modem with a new one, and suddenly both
    >> > my
    >> > Vista product key and my Digital TV product key became invalid. I used
    >> > phone
    >> > support to re-validate my Vista product key. However, I cannot seem to
    >> > validate my Digital TV product key within Media Center. When I go into
    >> > setup
    >> > for Media Center, it askes me for the Digital TV product key, which is
    >> > the
    >> > same one I've alwasy had. It responds that the product key is invalid
    >> > and
    >> > gives me no other options. Is there any way to separately validate the
    >> > Digital TV product key similar to the way the Vista product key is
    >> > done?
    >>
    >>

      My System SpecsSystem Spec

  6. #5


    bgreen51 Guest

    Re: Vista Home Premium for Digital TV Product Key Validation

    It sure appears to be a Microsoft product. The Microsoft Genuine Product
    Advantage product sticker on the side of the computer contains both product
    keys, one for Vista and one for Digital TV support, all on one sticker.
    While it doesn't specifically say it, the Microsoft description of CableCARD
    support eludes to this version
    http://www.microsoft.com/windows/pro...cablecard.mspx. I called HP and they said to call Microsoft.

    "Ronnie Vernon MVP" wrote:

    > "Vista Home Premium for Digital TV" would be a proprietary HP marketing name
    > and a PC setup that includes the digital cable tuner hardware. I'm sure if
    > you check with HP you'll find this to be true. While the built-in Media
    > Center has the capability to display a digital TV signal, anything
    > associated with the enabling of this setup is from third party vendors.
    > --
    >
    > Ronnie Vernon
    > Microsoft MVP
    > Windows Shell/User
    >
    >
    > "bgreen51" <bgreen51@xxxxxx> wrote in message
    > news:14A548FA-8191-4867-8DD3-B28FB4BF85F7@xxxxxx

    > >I don't understand why this isn't a Vista issue. Why would both my Vista
    > > product key validation and my Vista Digital TV product validation codes
    > > both
    > > become invalid at the same time if it was an ATI or HP issue? I was able
    > > to
    > > solve one of them through Microsoft by re-validating my Vista product
    > > validation key. I would assume a similar fix woudl be available for the
    > > Vista Media Center for Digital TV product validation key.
    > >
    > > "Ronnie Vernon MVP" wrote:
    > >

    > >> This isn't a Vista issue? You need to contact HP or ATI to resolve the
    > >> problem.
    > >>
    > >> --
    > >>
    > >> Ronnie Vernon
    > >> Microsoft MVP
    > >> Windows Shell/User
    > >>
    > >>
    > >> "bgreen51" <bgreen51@xxxxxx> wrote in message
    > >> news:3172D5FB-1441-437B-AF42-313477FB7C69@xxxxxx
    > >> >I purchased an HP Media Center PC six months ago with Vista Home Premium
    > >> >for
    > >> > Digital TV, which included an ATI TV Wonder digital cable tuner with
    > >> > the
    > >> > package. It came with on product key for Vista and a separate product
    > >> > key
    > >> > for support for digital TV. During my first startup of Media Center, I
    > >> > was
    > >> > prompted to enter the digital TV product key, which I entered and it
    > >> > accepted. The digital cable tuner never did work right, which I traced
    > >> > down
    > >> > to my DSL modem not allowing Digital Rights Management to occur with
    > >> > the
    > >> > tuner. I just replaced my DSL modem with a new one, and suddenly both
    > >> > my
    > >> > Vista product key and my Digital TV product key became invalid. I used
    > >> > phone
    > >> > support to re-validate my Vista product key. However, I cannot seem to
    > >> > validate my Digital TV product key within Media Center. When I go into
    > >> > setup
    > >> > for Media Center, it askes me for the Digital TV product key, which is
    > >> > the
    > >> > same one I've alwasy had. It responds that the product key is invalid
    > >> > and
    > >> > gives me no other options. Is there any way to separately validate the
    > >> > Digital TV product key similar to the way the Vista product key is
    > >> > done?
    > >>
    > >>
    >

      My System SpecsSystem Spec

  7. #6


    Ronnie Vernon MVP Guest

    Re: Vista Home Premium for Digital TV Product Key Validation

    Your right. It appears that you have to activate through your cable provider
    according to the "How do I troubleshoot activation issues with a CableCARD
    on a Windows Vista Digital Cable Compatible PC?" section in that document.
    According to the instructions there, you may need the serial number on the
    card. (This may be referring to the activation number)


    --

    Ronnie Vernon
    Microsoft MVP
    Windows Shell/User


    "bgreen51" <bgreen51@xxxxxx> wrote in message
    news:E08B96E8-4D96-4575-80AE-13DB71380B63@xxxxxx

    > It sure appears to be a Microsoft product. The Microsoft Genuine Product
    > Advantage product sticker on the side of the computer contains both
    > product
    > keys, one for Vista and one for Digital TV support, all on one sticker.
    > While it doesn't specifically say it, the Microsoft description of
    > CableCARD
    > support eludes to this version
    > http://www.microsoft.com/windows/pro...cablecard.mspx.
    > I called HP and they said to call Microsoft.
    >
    > "Ronnie Vernon MVP" wrote:
    >

    >> "Vista Home Premium for Digital TV" would be a proprietary HP marketing
    >> name
    >> and a PC setup that includes the digital cable tuner hardware. I'm sure
    >> if
    >> you check with HP you'll find this to be true. While the built-in Media
    >> Center has the capability to display a digital TV signal, anything
    >> associated with the enabling of this setup is from third party vendors.
    >> --
    >>
    >> Ronnie Vernon
    >> Microsoft MVP
    >> Windows Shell/User
    >>
    >>
    >> "bgreen51" <bgreen51@xxxxxx> wrote in message
    >> news:14A548FA-8191-4867-8DD3-B28FB4BF85F7@xxxxxx

    >> >I don't understand why this isn't a Vista issue. Why would both my
    >> >Vista
    >> > product key validation and my Vista Digital TV product validation codes
    >> > both
    >> > become invalid at the same time if it was an ATI or HP issue? I was
    >> > able
    >> > to
    >> > solve one of them through Microsoft by re-validating my Vista product
    >> > validation key. I would assume a similar fix woudl be available for
    >> > the
    >> > Vista Media Center for Digital TV product validation key.
    >> >
    >> > "Ronnie Vernon MVP" wrote:
    >> >
    >> >> This isn't a Vista issue? You need to contact HP or ATI to resolve the
    >> >> problem.
    >> >>
    >> >> --
    >> >>
    >> >> Ronnie Vernon
    >> >> Microsoft MVP
    >> >> Windows Shell/User
    >> >>
    >> >>
    >> >> "bgreen51" <bgreen51@xxxxxx> wrote in message
    >> >> news:3172D5FB-1441-437B-AF42-313477FB7C69@xxxxxx
    >> >> >I purchased an HP Media Center PC six months ago with Vista Home
    >> >> >Premium
    >> >> >for
    >> >> > Digital TV, which included an ATI TV Wonder digital cable tuner with
    >> >> > the
    >> >> > package. It came with on product key for Vista and a separate
    >> >> > product
    >> >> > key
    >> >> > for support for digital TV. During my first startup of Media
    >> >> > Center, I
    >> >> > was
    >> >> > prompted to enter the digital TV product key, which I entered and it
    >> >> > accepted. The digital cable tuner never did work right, which I
    >> >> > traced
    >> >> > down
    >> >> > to my DSL modem not allowing Digital Rights Management to occur with
    >> >> > the
    >> >> > tuner. I just replaced my DSL modem with a new one, and suddenly
    >> >> > both
    >> >> > my
    >> >> > Vista product key and my Digital TV product key became invalid. I
    >> >> > used
    >> >> > phone
    >> >> > support to re-validate my Vista product key. However, I cannot seem
    >> >> > to
    >> >> > validate my Digital TV product key within Media Center. When I go
    >> >> > into
    >> >> > setup
    >> >> > for Media Center, it askes me for the Digital TV product key, which
    >> >> > is
    >> >> > the
    >> >> > same one I've alwasy had. It responds that the product key is
    >> >> > invalid
    >> >> > and
    >> >> > gives me no other options. Is there any way to separately validate
    >> >> > the
    >> >> > Digital TV product key similar to the way the Vista product key is
    >> >> > done?
    >> >>
    >> >>
    >>

      My System SpecsSystem Spec

  8. #7


    bgreen51 Guest

    Re: Vista Home Premium for Digital TV Product Key Validation

    OK, I finally restored my PC to factory condition and this problem magically
    disappeared. I still don't get any pairing information on the CableCard, but
    at least I'm back to square one. I did find a very helpful troubleshooting
    guide at
    http://utahtechinfo.com/video/cablec...TING_GUIDE.pdf.

    "Ronnie Vernon MVP" wrote:

    > Your right. It appears that you have to activate through your cable provider
    > according to the "How do I troubleshoot activation issues with a CableCARD
    > on a Windows Vista Digital Cable Compatible PC?" section in that document.
    > According to the instructions there, you may need the serial number on the
    > card. (This may be referring to the activation number)
    >
    >
    > --
    >
    > Ronnie Vernon
    > Microsoft MVP
    > Windows Shell/User
    >
    >
    > "bgreen51" <bgreen51@xxxxxx> wrote in message
    > news:E08B96E8-4D96-4575-80AE-13DB71380B63@xxxxxx

    > > It sure appears to be a Microsoft product. The Microsoft Genuine Product
    > > Advantage product sticker on the side of the computer contains both
    > > product
    > > keys, one for Vista and one for Digital TV support, all on one sticker.
    > > While it doesn't specifically say it, the Microsoft description of
    > > CableCARD
    > > support eludes to this version
    > > http://www.microsoft.com/windows/pro...cablecard.mspx.
    > > I called HP and they said to call Microsoft.
    > >
    > > "Ronnie Vernon MVP" wrote:
    > >

    > >> "Vista Home Premium for Digital TV" would be a proprietary HP marketing
    > >> name
    > >> and a PC setup that includes the digital cable tuner hardware. I'm sure
    > >> if
    > >> you check with HP you'll find this to be true. While the built-in Media
    > >> Center has the capability to display a digital TV signal, anything
    > >> associated with the enabling of this setup is from third party vendors.
    > >> --
    > >>
    > >> Ronnie Vernon
    > >> Microsoft MVP
    > >> Windows Shell/User
    > >>
    > >>
    > >> "bgreen51" <bgreen51@xxxxxx> wrote in message
    > >> news:14A548FA-8191-4867-8DD3-B28FB4BF85F7@xxxxxx
    > >> >I don't understand why this isn't a Vista issue. Why would both my
    > >> >Vista
    > >> > product key validation and my Vista Digital TV product validation codes
    > >> > both
    > >> > become invalid at the same time if it was an ATI or HP issue? I was
    > >> > able
    > >> > to
    > >> > solve one of them through Microsoft by re-validating my Vista product
    > >> > validation key. I would assume a similar fix woudl be available for
    > >> > the
    > >> > Vista Media Center for Digital TV product validation key.
    > >> >
    > >> > "Ronnie Vernon MVP" wrote:
    > >> >
    > >> >> This isn't a Vista issue? You need to contact HP or ATI to resolve the
    > >> >> problem.
    > >> >>
    > >> >> --
    > >> >>
    > >> >> Ronnie Vernon
    > >> >> Microsoft MVP
    > >> >> Windows Shell/User
    > >> >>
    > >> >>
    > >> >> "bgreen51" <bgreen51@xxxxxx> wrote in message
    > >> >> news:3172D5FB-1441-437B-AF42-313477FB7C69@xxxxxx
    > >> >> >I purchased an HP Media Center PC six months ago with Vista Home
    > >> >> >Premium
    > >> >> >for
    > >> >> > Digital TV, which included an ATI TV Wonder digital cable tuner with
    > >> >> > the
    > >> >> > package. It came with on product key for Vista and a separate
    > >> >> > product
    > >> >> > key
    > >> >> > for support for digital TV. During my first startup of Media
    > >> >> > Center, I
    > >> >> > was
    > >> >> > prompted to enter the digital TV product key, which I entered and it
    > >> >> > accepted. The digital cable tuner never did work right, which I
    > >> >> > traced
    > >> >> > down
    > >> >> > to my DSL modem not allowing Digital Rights Management to occur with
    > >> >> > the
    > >> >> > tuner. I just replaced my DSL modem with a new one, and suddenly
    > >> >> > both
    > >> >> > my
    > >> >> > Vista product key and my Digital TV product key became invalid. I
    > >> >> > used
    > >> >> > phone
    > >> >> > support to re-validate my Vista product key. However, I cannot seem
    > >> >> > to
    > >> >> > validate my Digital TV product key within Media Center. When I go
    > >> >> > into
    > >> >> > setup
    > >> >> > for Media Center, it askes me for the Digital TV product key, which
    > >> >> > is
    > >> >> > the
    > >> >> > same one I've alwasy had. It responds that the product key is
    > >> >> > invalid
    > >> >> > and
    > >> >> > gives me no other options. Is there any way to separately validate
    > >> >> > the
    > >> >> > Digital TV product key similar to the way the Vista product key is
    > >> >> > done?
    > >> >>
    > >> >>
    > >>
    >

      My System SpecsSystem Spec


Vista Home Premium for Digital TV Product Key Validation
Similar Threads
Thread Forum
Re-install Vista 32bit Home Premium - Product key not valid General Discussion
The Vista Home Premium Product Key you have entered is invalid for activation General Discussion
Digital Image Suite on Vista Home Premium Vista music pictures video
windows vista premium validation problem Vista General
Vista Home Premium Activation with OEM Product Key Vista installation & setup