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Administrator denies access to cd/dvd rom

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Old 11-11-2007   #1 (permalink)
mj
Guest


 

Administrator denies access to cd/dvd rom

I just loaded windows Vista Business upgrade to an Acer Power PH desktop.
After installation was complete I tried to install a second app. and received
a restriction message "admin denies access to cd/dvd rom drive".

Device manager indicates the the drive is operational

I accessed properties/securities to verify ownership; it dispalyed "you do
not have permission to view this object's security properties". Under
current owner "unable to display current owner". When I attempt to transfer
ownership to my admin account I received "unable to set new owner, access
denied". I created a second admin acount and it changed nothing.

Under grp. policy folders/ removeable storage; both cd/dvd read and write
are not configured.

Any suggestions?
--
mj

My System SpecsSystem Spec
Old 11-11-2007   #2 (permalink)
Jimmy Brush
Guest


 

Re: Administrator denies access to cd/dvd rom

Hello,

If you put in a different CD, can you access the CD from explorer?

--
- JB
Microsoft MVP Windows Shell/User
My System SpecsSystem Spec
Old 11-13-2007   #3 (permalink)
mj
Guest


 

Re: Administrator denies access to cd/dvd rom

No, explorer will display there is a cd present; however it indicates there
is 0 data available.
--
mj


"Jimmy Brush" wrote:
Quote:

> Hello,
>
> If you put in a different CD, can you access the CD from explorer?
>
> --
> - JB
> Microsoft MVP Windows Shell/User
My System SpecsSystem Spec
Old 11-14-2007   #4 (permalink)
mj
Guest


 

RE: Administrator denies access to cd/dvd rom

Problem resolved. The original equipment manufacturer's installed management
system was not compatible with Vista. An upgrade was required.

Thanks
--
mj


"mj" wrote:
Quote:

> I just loaded windows Vista Business upgrade to an Acer Power PH desktop.
> After installation was complete I tried to install a second app. and received
> a restriction message "admin denies access to cd/dvd rom drive".
>
> Device manager indicates the the drive is operational
>
> I accessed properties/securities to verify ownership; it dispalyed "you do
> not have permission to view this object's security properties". Under
> current owner "unable to display current owner". When I attempt to transfer
> ownership to my admin account I received "unable to set new owner, access
> denied". I created a second admin acount and it changed nothing.
>
> Under grp. policy folders/ removeable storage; both cd/dvd read and write
> are not configured.
>
> Any suggestions?
> --
> mj
My System SpecsSystem Spec
Old 11-17-2007   #5 (permalink)
Jimmy Brush
Guest


 

Re: Administrator denies access to cd/dvd rom

Appreciate the update, glad it is resolved.


--
- JB
Microsoft MVP Windows Shell/User



"mj" <marcusjames@xxxxxx> wrote in message
news:7264C371-B4C2-4F0B-92CB-0428D3B58118@xxxxxx
Quote:

> Problem resolved. The original equipment manufacturer's installed
> management
> system was not compatible with Vista. An upgrade was required.
>
> Thanks
> --
> mj
>
>
> "mj" wrote:
>
Quote:

>> I just loaded windows Vista Business upgrade to an Acer Power PH desktop.
>> After installation was complete I tried to install a second app. and
>> received
>> a restriction message "admin denies access to cd/dvd rom drive".
>>
>> Device manager indicates the the drive is operational
>>
>> I accessed properties/securities to verify ownership; it dispalyed "you
>> do
>> not have permission to view this object's security properties". Under
>> current owner "unable to display current owner". When I attempt to
>> transfer
>> ownership to my admin account I received "unable to set new owner, access
>> denied". I created a second admin acount and it changed nothing.
>>
>> Under grp. policy folders/ removeable storage; both cd/dvd read and write
>> are not configured.
>>
>> Any suggestions?
>> --
>> mj
My System SpecsSystem Spec
Old 02-29-2008   #6 (permalink)
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Join Date: Feb 2008
kir
 
Rep Power: 5
sha06001 is on a distinguished road
  sha06001 is offline

Re: Administrator denies access to cd/dvd rom

Hi, I've been facing the same problem and yet I haven't been able to fix it. can you tell me how did you upgrade?

Quote:
mj
View Post
Problem resolved. The original equipment manufacturer's installed management
system was not compatible with Vista. An upgrade was required.

Thanks
--
mj


"mj" wrote:
Quote:

> I just loaded windows Vista Business upgrade to an Acer Power PH desktop.
> After installation was complete I tried to install a second app. and received
> a restriction message "admin denies access to cd/dvd rom drive".
>
> Device manager indicates the the drive is operational
>
> I accessed properties/securities to verify ownership; it dispalyed "you do
> not have permission to view this object's security properties". Under
> current owner "unable to display current owner". When I attempt to transfer
> ownership to my admin account I received "unable to set new owner, access
> denied". I created a second admin acount and it changed nothing.
>
> Under grp. policy folders/ removeable storage; both cd/dvd read and write
> are not configured.
>
> Any suggestions?
> --
> mj
My System SpecsSystem Spec
Old 07-25-2008   #7 (permalink)
Newbie


Join Date: Jul 2008
vista home premium x64
 
Rep Power: 2
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  gerevent is offline

Re: Administrator denies access to cd/dvd rom

I purchased my HP with Vista home installed on it. It was an out of the box sale and so the company that sold it to me was listed as the administrator. Fry's that sold me the computer took off thier password and I put on mine. However, everywhere I go I find references to Fry's as the administrator. In fact, I don't think I am the ultimate administrator even yet. How do I remove the name "Frysadminist" from all the accounts they control?

I was not able to use screen print at all. According to the information I have, I press screen print key above the backspace key on the HP Pavilion dv 9930 us Notebook PC. Then I paste (cntl V) to either Word or Paint or other programs. It does not work. If I try Alt screenpriint it also fails to work.

I am beginning to think there is another malfunction caused by my not being the administrator.

Please anyone, Help

Thank you
My System SpecsSystem Spec
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