Vista - Administrator denies access to cd/dvd rom

I just loaded windows Vista Business upgrade to an Acer Power PH desktop.
After installation was complete I tried to install a second app. and received
a restriction message "admin denies access to cd/dvd rom drive".

Device manager indicates the the drive is operational

I accessed properties/securities to verify ownership; it dispalyed "you do
not have permission to view this object's security properties". Under
current owner "unable to display current owner". When I attempt to transfer
ownership to my admin account I received "unable to set new owner, access
denied". I created a second admin acount and it changed nothing.

Under grp. policy folders/ removeable storage; both cd/dvd read and write
are not configured.

Any suggestions?
--
mj

Hello,

If you put in a different CD, can you access the CD from explorer?

--
- JB
Microsoft MVP Windows Shell/User

No, explorer will display there is a cd present; however it indicates there
is 0 data available.
--
mj


"Jimmy Brush" wrote:

Problem resolved. The original equipment manufacturer's installed management
system was not compatible with Vista. An upgrade was required.

Thanks
--
mj


"mj" wrote:

Appreciate the update, glad it is resolved.


--
- JB
Microsoft MVP Windows Shell/User



"mj" <marcusjames@xxxxxx> wrote in message
news:7264C371-B4C2-4F0B-92CB-0428D3B58118@xxxxxx

Hi, I've been facing the same problem and yet I haven't been able to fix it. can you tell me how did you upgrade?

I purchased my HP with Vista home installed on it. It was an out of the box sale and so the company that sold it to me was listed as the administrator. Fry's that sold me the computer took off thier password and I put on mine. However, everywhere I go I find references to Fry's as the administrator. In fact, I don't think I am the ultimate administrator even yet. How do I remove the name "Frysadminist" from all the accounts they control?

I was not able to use screen print at all. According to the information I have, I press screen print key above the backspace key on the HP Pavilion dv 9930 us Notebook PC. Then I paste (cntl V) to either Word or Paint or other programs. It does not work. If I try Alt screenpriint it also fails to work.

I am beginning to think there is another malfunction caused by my not being the administrator.

Please anyone, Help

Thank you