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Vista - password problems

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Old 12-06-2007   #1 (permalink)
kosmo24


 
 

password problems

I just purchases a used hp laptop with windows vista home premium. When I
turn it on it wants a paasword from a user named gary. I am unable to get the
the password from previous owner. How do I get by this ? I can't get to the
desktop until I get passed this . Any suggestions from anyone
--
kosmo

My System SpecsSystem Spec
Old 12-06-2007   #2 (permalink)
Mike Brannigan


 
 

Re: password problems

"kosmo24" <kosmo@xxxxxx> wrote in message
news:017C0977-CCB1-4747-B526-6064B2FC2A99@xxxxxx
Quote:

>I just purchases a used hp laptop with windows vista home premium. When I
> turn it on it wants a paasword from a user named gary. I am unable to get
> the
> the password from previous owner. How do I get by this ? I can't get to
> the
> desktop until I get passed this . Any suggestions from anyone
> --
> kosmo
Reinstall the operating system using the restore method provided with the
laptop. This may be a set of restore CDs/DVDs or a restore partition etc
see the documentation that came with the laptop.
If the previous owner installed Windows Vista then he MUST have given you
the media used and product activation key otherwise you are not actually
licensed for the OS on that laptop - in which case go buy your own copy and
reinstall.


--

Mike Brannigan

My System SpecsSystem Spec
Old 12-06-2007   #3 (permalink)


Vista x64 Ultimate SP2, Windows 7 Ultimate x64
 
 

Re: password problems

Quote  Quote: Originally Posted by kosmo24 View Post
I just purchases a used hp laptop with windows vista home premium. When I
turn it on it wants a paasword from a user named gary. I am unable to get the
the password from previous owner. How do I get by this ? I can't get to the
desktop until I get passed this . Any suggestions from anyone
--
kosmo
Hi Kosmo,

In addition to Mike Brannigan's solution, try method two in this tutorial to see if you can reset the password for the user account "gary". Method three will show you how create a boot disk that will reset it.

Reset User Account Password

Hope this helps,
Shawn
My System SpecsSystem Spec
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