Windows Vista Forums

Vista Logon problem

  1. #1


    Robbins Guest

    Vista Logon problem

    When trying to logon on to my computer I get thr following message:
    The User Profile Service service failed the logon.
    User profile can not be loaded.

    I am the computer admin and can not access anything. At first I thought it
    was a password problem and found out that was fine. How do I get into the
    system to fix this?

      My System SpecsSystem Spec

  2. #2
    Brink's Avatar

    Join Date : Apr 2007
    Texas, USA
    Posts : 31,569
    64-bit Windows 10 build 10122
    Local Time: 11:34
    usa us oklahoma

     

    Re: Vista Logon problem

    Quote Originally Posted by Robbins View Post
    When trying to logon on to my computer I get thr following message:
    The User Profile Service service failed the logon.
    User profile can not be loaded.

    I am the computer admin and can not access anything. At first I thought it
    was a password problem and found out that was fine. How do I get into the
    system to fix this?
    Hi Robbins,

    Try this solution. You will see ".bak" instead of ".bad" though. You may need to boot into safe mode to do this if you do not have a Administrator account available to logon to.

    Nigels blog - of things tech: Fixing User Profiles in Vista

    Shawn

      My System SpecsSystem Spec

  3. #3


    Mike Douglas Guest

    Re: Vista Logon problem

    Hey Brink,
    So you mean to tell me that profile are controlled by the User Hive Profile
    Service in Vista? If so that service has to run all the time eh? Thanks

    MIke D

    "brink" wrote:

    >
    > Robbins;538369 Wrote:

    > > When trying to logon on to my computer I get thr following message:
    > > The User Profile Service service failed the logon.
    > > User profile can not be loaded.
    > >
    > > I am the computer admin and can not access anything. At first I thought
    > > it
    > > was a password problem and found out that was fine. How do I get into
    > > the
    > > system to fix this?
    >
    > Hi Robbins,
    >
    > Try this solution. You will see ".bak" instead of ".bad" though. You
    > may need to boot into safe mode to do this if you do not have a
    > Administrator account available to logon to.
    >
    > 'Nigels blog - of things tech: Fixing User Profiles in Vista'
    > (http://cherrybyte.blogspot.com/2007/...-in-vista.html)
    >
    > Shawn
    >
    >
    > --
    > brink
    >
    > *There are no dumb questions, just the people that do not ask them.*
    > WWW.VISTAX64.COM (\"HTTP://WWW.VISTAX64.COM\")
    > *Please post feedback to help others.*
    >

      My System SpecsSystem Spec

  4. #4
    Brink's Avatar

    Join Date : Apr 2007
    Texas, USA
    Posts : 31,569
    64-bit Windows 10 build 10122
    Local Time: 11:34
    usa us oklahoma

     

    Re: Vista Logon problem

    Quote Originally Posted by Mike Douglas View Post
    Hey Brink,
    So you mean to tell me that profile are controlled by the User Hive Profile
    Service in Vista? If so that service has to run all the time eh? Thanks

    MIke D
    ------------------------------------
    "brink" wrote:
    > Hi Robbins,
    >
    > Try this solution. You will see ".bak" instead of ".bad" though. You
    > may need to boot into safe mode to do this if you do not have a
    > Administrator account available to logon to.
    >
    > 'Nigels blog - of things tech: Fixing User Profiles in Vista'
    > (
    http://cherrybyte.blogspot.com/2007/...-in-vista.html)
    >
    > Shawn
    Hi Mike,

    Yes, that would be correct. The Service "User Profile Service" should be set to "Started" and "Automatic".

    Shawn

      My System SpecsSystem Spec

  5. #5


    Robbins Guest

    Re: Vista Logon problem

    I followed the link and tryied to do what it said but get and error message:
    Cannot edit State:
    error writing the value's new contents

    Whay next?

    "brink" wrote:
    >
    > Robbins;538369 Wrote:
    > > When trying to logon on to my computer I get thr following message:
    > > The User Profile Service service failed the logon.
    > > User profile can not be loaded.
    > >
    > > I am the computer admin and can not access anything. At first I thought
    > > it
    > > was a password problem and found out that was fine. How do I get into
    > > the
    > > system to fix this?
    >
    > Hi Robbins,
    >
    > Try this solution. You will see ".bak" instead of ".bad" though. You
    > may need to boot into safe mode to do this if you do not have a
    > Administrator account available to logon to.
    >
    > 'Nigels blog - of things tech: Fixing User Profiles in Vista'
    > (http://cherrybyte.blogspot.com/2007/...-in-vista.html)
    >
    > Shawn
    >
    >
    > --
    > brink
    >
    > *There are no dumb questions, just the people that do not ask them.*
    > WWW.VISTAX64.COM (\"HTTP://WWW.VISTAX64.COM\")
    > *Please post feedback to help others.*
    >

      My System SpecsSystem Spec

  6. #6
    Brink's Avatar

    Join Date : Apr 2007
    Texas, USA
    Posts : 31,569
    64-bit Windows 10 build 10122
    Local Time: 11:34
    usa us oklahoma

     

    Re: Vista Logon problem

    Quote Originally Posted by Robbins View Post
    I followed the link and tryied to do what it said but get and error message:
    Cannot edit State:
    error writing the value's new contents

    Whay next?
    Robbins,

    I suppose the next thing you can do, other than a reinstall, is to boot into Safe Mode and create yourself a new Administrator account. Then, transfer all the personal user files over to the new account while deleting the old account that you cannot logon to anymore. Use "Keep Files" in frame 6 of this tutorial below.

    User Account - Delete

    Shawn

      My System SpecsSystem Spec

  7. #7


    Join Date : Dec 2007
    Posts : 4
    Vista Ultimate x64
    Local Time: 11:34


     

    Re: Vista Logon problem

    I just had the same problem! New machine, running fine, automatic update from Symantec and now I get the message "Cannot connect to User Profile Service". I also ge the message "C:\windows\system32\config\systemprofile\Desktop is not accessible".

    I also could not create a new user account in safe mode, or find any of the Restore System utilities. Further, I there was no "User Profile Service" in the list of services when I booted up in Safe mode.

      My System SpecsSystem Spec

  8. #8


    Robbins Guest

    Re: Vista Logon problem

    When I get into my profile , in safe mode, there is no option to create a new
    account. There I get this message:
    Your user profile was not loaded correctly!
    You have been loged on with the default profile for the system. Please see
    event log for details or contact admin.

    "brink" wrote:

    >
    > Robbins;541696 Wrote:

    > > I followed the link and tryied to do what it said but get and error
    > > message:
    > > Cannot edit State:
    > > error writing the value's new contents
    > >
    > > Whay next?
    > >
    >
    > Robbins,
    >
    > I suppose the next thing you can do, other than a reinstall, is to boot
    > into Safe Mode and create yourself a new Administrator account. Then,
    > transfer all the personal user files over to the new account while
    > deleting the old account that you cannot logon to anymore. Use "Keep
    > Files" in frame 6 of this tutorial below.
    >
    > User Account - Delete
    >
    > Shawn
    >
    >
    > --
    > brink
    >
    > *There are no dumb questions, just the people that do not ask them.*
    > WWW.VISTAX64.COM (\"HTTP://WWW.VISTAX64.COM\")
    > *Please post feedback to help others.*
    >

      My System SpecsSystem Spec

  9. #9
    Brink's Avatar

    Join Date : Apr 2007
    Texas, USA
    Posts : 31,569
    64-bit Windows 10 build 10122
    Local Time: 11:34
    usa us oklahoma

     

    Re: Vista Logon problem

    Quote Originally Posted by Bonzo View Post
    I just had the same problem! New machine, running fine, automatic update from Symantec and now I get the message "Cannot connect to User Profile Service". I also ge the message "C:\windows\system32\config\systemprofile\Desktop is not accessible".

    I also could not create a new user account in safe mode, or find any of the Restore System utilities. Further, I there was no "User Profile Service" in the list of services when I booted up in Safe mode.
    Hi Bonzo,

    Welcome to the forum.

    I would uninstall Norton completely as a test to see if that would help. I cannot even begin to tell you how many reports I get of people that have problems with it in Vista. If it does not uninstall cleanly (completely), then use the Norton Removal Tool here:

    Download and run the Norton Removal Tool

    Shawn

      My System SpecsSystem Spec

  10. #10
    Brink's Avatar

    Join Date : Apr 2007
    Texas, USA
    Posts : 31,569
    64-bit Windows 10 build 10122
    Local Time: 11:34
    usa us oklahoma

     

    Re: Vista Logon problem

    Quote Originally Posted by Robbins View Post
    When I get into my profile , in safe mode, there is no option to create a new
    account. There I get this message:
    Your user profile was not loaded correctly!
    You have been loged on with the default profile for the system. Please see
    event log for details or contact admin.

    "brink" wrote:
    >
    > Robbins;541696 Wrote:
    > > I followed the link and tryied to do what it said but get and error
    > > message:
    > > Cannot edit State:
    > > error writing the value's new contents
    > >
    > > Whay next?
    > >
    >
    > Robbins,
    >
    > I suppose the next thing you can do, other than a reinstall, is to boot
    > into Safe Mode and create yourself a new Administrator account. Then,
    > transfer all the personal user files over to the new account while
    > deleting the old account that you cannot logon to anymore. Use "Keep
    > Files" in frame 6 of this tutorial below.
    >
    > User Account - Delete
    >
    > Shawn
    >
    >
    > --
    > brink
    >
    > *There are no dumb questions, just the people that do not ask them.*
    > WWW.VISTAX64.COM (\"HTTP://WWW.VISTAX64.COM\")
    > *Please post feedback to help others.*
    >
    Robbins,

    Do you have Norton installed like Bonzo. If so, follow the advice I gave him to see if it will help you. If not, then your Vista may be to far gone and will have to be reinstalled.

    Shawn

      My System SpecsSystem Spec

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