Windows Vista Forums

User Issue

  1. #1


    Gilberttt Guest

    User Issue

    I just started my notebook by first time, is new, i updated with windows
    update and when i restarted iappears 2 identical users in welcome screen, i
    have one user only administrator, but in welcome screen appears 2
    administrator with the same name

    Example : My user is Admin

    when i restart in welcome says admin twice and with the same picture and
    allow the same password, what happened ?

    Regards

      My System SpecsSystem Spec

  2. #2


    Ronnie Vernon MVP Guest

    Re: User Issue

    Gilbert

    Many people are having this same problem. The problem has been identified as
    a conflict between the OmniPass fingerprint reader software and Vista.

    Here is the latest information posted by another user who fixed the problem.

    <quote>
    I contacted OmniPass and you do not have to uninstall the OmniPass Software.
    I
    downloaded this file, www.softexinc.com/download/UninstMSPwdProv.exe - ran
    it
    re-booted and I only had the 2 ADMIN Accounts I wanted. this seems to be a
    problem with OmniPass Version 5.00.18 and Vista update, It has been
    addressed
    and fixed in Version 5.00.75 which will fix the issue. If you don't the next
    time you do a Windows Update with Vista you may get the same doubled user
    accounts again.
    </quote>

    You can download the fix from the above link and double click the downloaded
    file to run the file.

    You also need to contact OmniPass support or your PC maker to inquire about
    getting the latest version of the OmniPass software.

    --

    Ronnie Vernon
    Microsoft MVP
    Windows Shell/User


    "Gilberttt" <Gilberttt@xxxxxx> wrote in message
    news:ED67D687-827F-41E7-9869-56D5EC19D2EC@xxxxxx

    >I just started my notebook by first time, is new, i updated with windows
    > update and when i restarted iappears 2 identical users in welcome screen,
    > i
    > have one user only administrator, but in welcome screen appears 2
    > administrator with the same name
    >
    > Example : My user is Admin
    >
    > when i restart in welcome says admin twice and with the same picture and
    > allow the same password, what happened ?
    >
    > Regards

      My System SpecsSystem Spec

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