can't manage accounts

Allo Everybody,
I bought a Sony Vaio with Vista Home Premium 32 bits /Norton Anti virus few
weeks ago. As Microsoft suggests I have created two user accounts; one as
administrator /other as user account but when I did that the system blocked
the access to the some programs. For instance I can't use the recovery to
bring the computer to an early date and I can't manage the user accounts. But
the worst is that I have no permission to access to all my data stored in the
user account. The system simply informs that I have no permission to access
to my account. I tried everything. Boot the computer in safe mode, ran as
administrator everything I understood on MS help. Regarding the access to
accounts I read in my Vista "reports and solutions" that there are problems
in the SPM module. I did not tried to reinstall Vista because I can't lose my
data. What shall I do to solve this problem?... Thanks for attention

On Dec 25 2007, 4:58*am, ms outlook
<msoutl...@xxxxxx> wrote: Hi...+
I had the exact same problem with a Sony Vaio that I bought my
mom for Christmas. It took me 3+ days to fix. Luckily, I know my
way around Vista - at least just enough to get this problem fixed by
Christmas afternoon.

It required me to perform a cold-boot with a Linux Operating Disc
forcing Windows to go into the recovery mode thus allowing me to go
thru the initial installation screens again. The problem, in my view,
was caused by a MS update for ".NET". Somehow, the administrator was
demoted to a standard user and then replaced by a username of
"VSP.NET". However, my username still showed up on the logon screen
but the system would not accept my password because it was really
looking for the new user's password - the user that the system
created. Hence, I was out of luck.

Sony was of no help to me whatsoever. I found the hidden hard
drive partition and used it ultimately to restore the system back to
when I 'first turned it on after getting it out of the box. Son kept
asking me if I had burned a copy of the Vista Operating System discs
yet. I replied that there was no time as the system took over with
updates immediately following the user account setup. Over 35
Microsoft Vista updates innodated that laptop the moment it connected
with the Internet.

It was an experience. I don't know if you have fixed yours yet
or not - as it is over 2 weeks since your posting - but please feel
free to email me @ jcgriff2@xxxxxx for any further help. I would
be happy to assist in any way.