Originally Posted by tch8102

Hi all. I am running Vista Home Premium in a Dell Dimension Desktop which is about 6 months old.

Right from the beginning, we have only ever had one user name to log into the pc.

Out of the blue after not having anyother problems before , today , I tried to log in and got the message

"The user Profile Service service failed the logon. User Profile cannot be loaded"

I have tried to look up on this to sort it out , but all of the solutions involve logging in under a different admin name - but we do not have one.

The other solution method I have found is to press F8 when he computer boots up - but this doesn't take me to any menus on my computer. My options are to press F2 For Setup Menu and F12 for Boot Menu

F2 takes me to a bios screen , and F12 gives me the following options :

Normal
Bootable Hard Drive
On-board CDROM Drive
System Setup
Hard Drive Diagnostics
Boot To Utility Partition


I thought there might be a way for me to do what I need to do by booting in cmd prompt or msdos? But I cannot find a way to boot into it. I can't even find a way to go into safe mode ( assuming I could get into safe mode? )
Can somebody please help me.

Many thanks

Tch8102

Hi Tch8102,

Welcome to Vista Forums.

This will show you how to possible fix this problem for you.

The User Profile Service failed the logon. User profile cannot be loaded.

For the F8 Advanced Boot Options menu, you will need to start pressing F8 every second as soon as you start to boot. You will see how in the link above.

Hope this helps you,
Shawn

Originally Posted by Medoune

Hi all
Am happy to be at this forum, i fell like i already have my problem fixed:
The User Service service failed the logon. User profile cannot be loaded.
This is the message i get when i enter my password as the only user account on the computer. Please urgent help
Many thanks
Medoune

Hi Medoune,

Welcome to Vista Forums.

Have you tried this yet?

The User Profile Service failed the logon. User profile cannot be loaded.

Shawn

Originally Posted by g69ibran

I just have to say BIG THANKS!!! This issue was driving me nuts, and it doesn't help when it's one of the VP's whose laptop is having this problem...This is definitely a good forum...Thanks again!

You welcome g69ibran, and welcome to Vista Forums.

Shawn

Originally Posted by wsmaal

F8 results in my case that I can choose from which disk to start and not the Vista save mode. (pressing F8 every second as soon as you start to boot). First it costs me a day to get an internet connection (NIC driver problem). After logging out I have now the problem too "user profile cannot be loaded"

So, how can I solve easily this trivial login problem?

Hello Wsmaal,

If you have not tried this yet, then it should help you.

The User Profile Service failed the logon. User profile cannot be loaded.

Shawn

Originally Posted by wsmaal

Yes I have read this before I mailed this forum, but I can't login via F8 and the alternative (clean install) is for me on this moment a very bad solution (I upgraded from XP). What I still can do is this Startup Repair - Vista Forums (boot from CD and repair your computer (startup repair).

Wouter

Wouter,

Are you able to use System Restore, from Option Two in this tutorial, to select a restore point dated before this problem?

System Restore - How to


If all else fails, then this tutorial will show you how to do a clean install with a Upgrade version of Vista.

Clean Install From Upgrade Vista

Hope this helps,
Shawn