Vista - user acct password problems with remote log in

permalink · 02-15-2008

Hi - thanks for any help.
I am using vista small business on my work computer. When i try to use
logmein free, a remote access software, everything works fine until i am
asked by my work computer to log in by selecting my user name and giving my
password. i provide my usual user name and password, and the computer tells
me it is incorrect. I am DEFINITELY using the correct password (its not
number lock or caps, etc.) i have verified with logmein tech support that i
should be using my regular user name and password.
i also had the same problem when trying to change the password on this user
acct from the computer (i.e. not remotely logging in, but sitting in front of
it). when i am prompted to provide the current password, it tells me its
incorrect - but it is definitely the same password i use to log in normally.
any suggestions? this is stopping me from using the remote software.
thanks,
Jeff

permalink · 02-20-2008

Hello,

are you sure it's a version compatible with Windows Vista?
--
Greetings,
P. Di Stolfo

"Jeff" <Jeff@xxxxxx> wrote in message
news:533FDC5B-6B4C-4317-A5E6-BA8E2EEA23A6@xxxxxx

Quote:

> Hi - thanks for any help.
> I am using vista small business on my work computer. When i try to use
> logmein free, a remote access software, everything works fine until i am
> asked by my work computer to log in by selecting my user name and giving
> my
> password. i provide my usual user name and password, and the computer
> tells
> me it is incorrect. I am DEFINITELY using the correct password (its not
> number lock or caps, etc.) i have verified with logmein tech support that
> i
> should be using my regular user name and password.
> i also had the same problem when trying to change the password on this
> user
> acct from the computer (i.e. not remotely logging in, but sitting in front
> of
> it). when i am prompted to provide the current password, it tells me its
> incorrect - but it is definitely the same password i use to log in
> normally.
> any suggestions? this is stopping me from using the remote software.
> thanks,
> Jeff

02-15-2008	#1 (permalink)
Jeff n/a posts	user acct password problems with remote log in Hi - thanks for any help. I am using vista small business on my work computer. When i try to use logmein free, a remote access software, everything works fine until i am asked by my work computer to log in by selecting my user name and giving my password. i provide my usual user name and password, and the computer tells me it is incorrect. I am DEFINITELY using the correct password (its not number lock or caps, etc.) i have verified with logmein tech support that i should be using my regular user name and password. i also had the same problem when trying to change the password on this user acct from the computer (i.e. not remotely logging in, but sitting in front of it). when i am prompted to provide the current password, it tells me its incorrect - but it is definitely the same password i use to log in normally. any suggestions? this is stopping me from using the remote software. thanks, Jeff
My System Specs

02-20-2008	#2 (permalink)
P. Di Stolfo n/a posts	Re: user acct password problems with remote log in Hello, are you sure it's a version compatible with Windows Vista? -- Greetings, P. Di Stolfo "Jeff" <Jeff@xxxxxx> wrote in message news:533FDC5B-6B4C-4317-A5E6-BA8E2EEA23A6@xxxxxx Quote: > Hi - thanks for any help. > I am using vista small business on my work computer. When i try to use > logmein free, a remote access software, everything works fine until i am > asked by my work computer to log in by selecting my user name and giving > my > password. i provide my usual user name and password, and the computer > tells > me it is incorrect. I am DEFINITELY using the correct password (its not > number lock or caps, etc.) i have verified with logmein tech support that > i > should be using my regular user name and password. > i also had the same problem when trying to change the password on this > user > acct from the computer (i.e. not remotely logging in, but sitting in front > of > it). when i am prompted to provide the current password, it tells me its > incorrect - but it is definitely the same password i use to log in > normally. > any suggestions? this is stopping me from using the remote software. > thanks, > Jeff
My System Specs

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