Explorer.exe process does not start

All new accounts I create on Vista home premium do not login properly. When
a user logs in the explorer.exe process does not start (the user just sees
blank blue screen). It is possible to launch the task manager and start
processes by hand. I found a suggestion on another post that said there was
an incorrect "Shell" registry entry that could be the cause of the problem,
but that was not the case here. The Shell key is correctly set to
"explorer.exe". If the users log in under safe mode, the desktop loads
correctly. Any help would be appreciated.

I am getting this exact same symptom as well. Googling for a solution
only showed this post (and your one on vistax64.com) as anything to do
with my problem.

Mine was caused by running a program I downloaded from the internet. I
know which program it is, and I'm assuming it's a virus/trojan but my
'secure' norton internet protection thingo didn't bat an eyelid at it.


--
jazz
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