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04-05-2008
| #1 (permalink) |
| | Cannot enter my new computer as I don't know the user or password I just purchased a new ACER Aspire for my family with VISTA home basic on it and due to some problems with the keyboard not working we managed to enter a user and password through a remote control device and now do not know what it is. We cannot enter the system at all so all references to a password reset disc do not apply. Also we do not have the VISTA dvd as the program is on the OS. My kids just want to use the new computer and so far all we can do is look at the first screen asking us for a user and password. -- Thanks for your time and help |
My System Specs |
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04-06-2008
| #2 (permalink) |
| vista home premium 32bit | Re: Cannot enter my new computer as I don't know the user or password  Quote: Originally Posted by jlowe  I just purchased a new ACER Aspire for my family with VISTA home basic on it and due to some problems with the keyboard not working we managed to enter a user and password through a remote control device and now do not know what it is. We cannot enter the system at all so all references to a password reset disc do not apply. Also we do not have the VISTA dvd as the program is on the OS. My kids just want to use the new computer and so far all we can do is look at the first screen asking us for a user and password. -- Thanks for your time and help Hi, click the link above. You moght have to use the Safe Mode in that tutorial. Please reply if that solves your problem. Thank you. |
| My System Specs |
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04-06-2008
| #3 (permalink) |
| Windows 7 RC | Re: Cannot enter my new computer as I don't know the user or password Quote: Originally Posted by davidjchuang Quote: Originally Posted by jlowe I just purchased a new ACER Aspire for my family with VISTA home basic on it and due to some problems with the keyboard not working we managed to enter a user and password through a remote control device and now do not know what it is. We cannot enter the system at all so all references to a password reset disc do not apply. Also we do not have the VISTA dvd as the program is on the OS. My kids just want to use the new computer and so far all we can do is look at the first screen asking us for a user and password. -- Thanks for your time and help Hi, click the link above. You moght have to use the Safe Mode in that tutorial. Please reply if that solves your problem. Thank you. |
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