Windows Vista Forums

Show hidden administrator account

  1. #1


    Gunnar Guest

    Show hidden administrator account

    Hello

    I have a customer who has forgotten his password in Vista Home Premium.
    The only account visible is that account
    When i log on in safe mode, the administrator account is still not visible.
    How can i get around this?

    Thanks

      My System SpecsSystem Spec

  2.   


  3. #2


    Ronnie Vernon MVP Guest

    Re: Show hidden administrator account

    Gunnar

    Vista is different from previous versions of windows. The only way the
    built-in administrator account will show up in safe mode is if there are no
    other admin accounts on the system.

    A@xxxxxx: Windows Password Recovery Software. Reset Administrator Password. XP
    VISTA 2003 2000 NT.:
    http://www.password-changer.com/

    --

    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience


    "Gunnar" <Gunnar@xxxxxx> wrote in message
    news:4CADC62A-6C1F-44F0-A466-59F6E5D55459@xxxxxx

    > Hello
    >
    > I have a customer who has forgotten his password in Vista Home Premium.
    > The only account visible is that account
    > When i log on in safe mode, the administrator account is still not
    > visible.
    > How can i get around this?
    >
    > Thanks

      My System SpecsSystem Spec

  4. #3


    Gunnar Guest

    Re: Show hidden administrator account

    Thanks, this gave me a clue, but is there any known free downloadable
    software availible anyone know about??


    "Ronnie Vernon MVP" wrote:

    > Gunnar
    >
    > Vista is different from previous versions of windows. The only way the
    > built-in administrator account will show up in safe mode is if there are no
    > other admin accounts on the system.
    >
    > A@xxxxxx: Windows Password Recovery Software. Reset Administrator Password. XP
    > VISTA 2003 2000 NT.:
    > http://www.password-changer.com/
    >
    > --
    >
    > Ronnie Vernon
    > Microsoft MVP
    > Windows Desktop Experience
    >
    >
    > "Gunnar" <Gunnar@xxxxxx> wrote in message
    > news:4CADC62A-6C1F-44F0-A466-59F6E5D55459@xxxxxx

    > > Hello
    > >
    > > I have a customer who has forgotten his password in Vista Home Premium.
    > > The only account visible is that account
    > > When i log on in safe mode, the administrator account is still not
    > > visible.
    > > How can i get around this?
    > >
    > > Thanks
    >

      My System SpecsSystem Spec

  5. #4


    Join Date : Mar 2008
    Posts : 202
    vista home premium 32bit
    Local Time: 10:29 AM


     

    Re: Show hidden administrator account

    Quote Originally Posted by Gunnar View Post
    Hello

    I have a customer who has forgotten his password in Vista Home Premium.
    The only account visible is that account
    When i log on in safe mode, the administrator account is still not visible.
    How can i get around this?

    Thanks
    Hi, Gunnar. Please try the link below. The tutorial from Brink may be able to help you. Please reply if it works for you or not. Thank you.
    Reset User Account Password

      My System SpecsSystem Spec

  6. #5



    Newbie
    Join Date : Apr 2008
    Posts : 5
    Vista Home Premium 32bit
    Local Time: 09:29 AM


     

    Re: Show hidden administrator account

    Help! I have the same problem as Gunnar, do not have a clue what the admin password is and can't do much of anything without it. Brink's tutorial does not help because I have to okay those steps with the password, which I don't have. I cannot log on in safe mode without admin password to okay it. Does Vista have a set admin password? I have tried leaving it blank, tried "blank", "password", "administrator", etc. and none of those work. Is there any free way to recover the password?
    Thank-you for any help anyone can provide with this problem.

    Quote Originally Posted by Gunnar View Post
    Thanks, this gave me a clue, but is there any known free downloadable
    software availible anyone know about??


    "Ronnie Vernon MVP" wrote:
    > Gunnar
    >
    > Vista is different from previous versions of windows. The only way the
    > built-in administrator account will show up in safe mode is if there are no
    > other admin accounts on the system.
    >
    > A@xxxxxx: Windows Password Recovery Software. Reset Administrator Password. XP
    > VISTA 2003 2000 NT.:
    > A@PC: Windows Password Recovery Software. Reset Administrator Password. XP VISTA 2008 2003 2000 NT.
    >
    > --
    >
    > Ronnie Vernon
    > Microsoft MVP
    > Windows Desktop Experience
    >
    >
    > "Gunnar" <Gunnar@xxxxxx> wrote in message
    > news:4CADC62A-6C1F-44F0-A466-59F6E5D55459@xxxxxx
    >

      My System SpecsSystem Spec

  7. #6



    Banned
    Join Date : Apr 2008
    Canada
    Posts : 1,351
    Windows 7, Home Premium 64-bit, SP1. Vista Home Premium 32-bit SP2.
    Local Time: 10:29 AM
    canada ca ontario

     

    Re: Show hidden administrator account

    Quote Originally Posted by hcokrn View Post
    Help! I have the same problem as Gunnar, do not have a clue what the admin password is and can't do much of anything without it. Brink's tutorial does not help because I have to okay those steps with the password, which I don't have. I cannot log on in safe mode without admin password to okay it. Does Vista have a set admin password? I have tried leaving it blank, tried "blank", "password", "administrator", etc. and none of those work. Is there any free way to recover the password?
    Thank-you for any help anyone can provide with this problem.

    Quote Originally Posted by Gunnar View Post
    Thanks, this gave me a clue, but is there any known free downloadable
    software availible anyone know about??


    "Ronnie Vernon MVP" wrote:

    Hello Gunnar and hcokrn,
    I'm giving you a link in which you can ONLY use METHOD THREE, because you lost the admin account and there is no other admin account available. READ the note and warning under method 3 First before you proceed.
    Reset User Account Password
    Would appreciate if you inform me of your result. Good luck.

      My System SpecsSystem Spec

  8. #7



    Newbie
    Join Date : Apr 2008
    Posts : 5
    Vista Home Premium 32bit
    Local Time: 09:29 AM


     

    Re: Show hidden administrator account

    t-4-2,

    Appreciate your help, but my son tells me we can't do this as it requires a floppy disc or CD burner (we have CD-ROM) and use a bus port (?) to save files on. There were no directions telling if we could save the file on that or not. This is all way over my head, obviously, can we use this method to save the file, and if so, do we follow the floppy disc or CD instructions? Thanks!

      My System SpecsSystem Spec

  9. #8



    Banned
    Join Date : Apr 2008
    Canada
    Posts : 1,351
    Windows 7, Home Premium 64-bit, SP1. Vista Home Premium 32-bit SP2.
    Local Time: 10:29 AM
    canada ca ontario

     

    Re: Show hidden administrator account

    Quote Originally Posted by hcokrn View Post
    t-4-2,

    Appreciate your help, but my son tells me we can't do this as it requires a floppy disc or CD burner (we have CD-ROM) and use a bus port (?) to save files on. There were no directions telling if we could save the file on that or not. This is all way over my head, obviously, can we use this method to save the file, and if so, do we follow the floppy disc or CD instructions? Thanks!
    Hello hcokrn,
    Forgive me, as it turns out, it's a little over my head too. As I have not done it personally, I'm reluctant to tell you what to do. If I gave you the wrong instructions, it could be devastating to your computer. I have to leave it to more experienced people. Hope you can understand. Good luck.

      My System SpecsSystem Spec

  10. #9
    Brink's Avatar

    Administrator


    Join Date : Apr 2007
    Texas, USA
    Posts : 31,261
    64-bit Windows 8.1 Enterprise (RTM)
    Local Time: 09:29 AM
    usa us texas

     

    Re: Show hidden administrator account

    Quote Originally Posted by hcokrn View Post
    t-4-2,

    Appreciate your help, but my son tells me we can't do this as it requires a floppy disc or CD burner (we have CD-ROM) and use a bus port (?) to save files on. There were no directions telling if we could save the file on that or not. This is all way over my head, obviously, can we use this method to save the file, and if so, do we follow the floppy disc or CD instructions? Thanks!
    Hi Hcokrn,

    Do you have a friend's computer that you can use to burn the boot CD/DVD with, then be able to use it on your computer?

    Shawn

      My System SpecsSystem Spec

  11. #10



    Newbie
    Join Date : Apr 2008
    Posts : 5
    Vista Home Premium 32bit
    Local Time: 09:29 AM


     

    Re: Show hidden administrator account

    Quote Originally Posted by Brink View Post
    Quote Originally Posted by hcokrn View Post
    t-4-2,

    Appreciate your help, but my son tells me we can't do this as it requires a floppy disc or CD burner (we have CD-ROM) and use a bus port (?) to save files on. There were no directions telling if we could save the file on that or not. This is all way over my head, obviously, can we use this method to save the file, and if so, do we follow the floppy disc or CD instructions? Thanks!
    Hi Hcokrn,

    Do you have a friend's computer that you can use to burn the boot CD/DVD with, then be able to use it on your computer?

    Shawn
    Shawn,

    Yes, I could probably get my brother to do that for me. But, to be sure before I call him, could you please clarify what you mean by "boot CD/DVD"? Again, I am probably the least technical person you will ever deal with. I just figured out earlier that OS is operating system, lol. Everytime I think I am getting this computer thing down, a kink shows up and throws me off again.

    Next question, if by boot CD you mean the CD for retreiving the password, doesn't that have to come from my computer to retreive it's password? If by boot CD you mean reinstalling Windows, would I then lose everything currently on my computer that I haven't saved on the little "bus port" thingy? If that's the case, it's not a problem, there's just a few files I would have to save or print first, so I just need to know.

    And mostly, thank-you all sooo much for your help. Finding you and this forum was truly a Godsend as I have learned so much in the last 48 hours and now know where to look for answers instead of trying to fix them myself. (Which is probably why I am in this mess to begin with )

    Toni

      My System SpecsSystem Spec

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