Corrupted User account

Hi

My son has a laptop with only one user account, which is the administrator account. It has vista home premium 32bit installed. He is unable to access his laptop and gets the message “User profile service failed the login”

I am presuming that his administrator account has corrupted. Has anyone any idea how we can solve this problem.

Jeany

Hi Jeany,

This tutorial will help show you how to fix this problem.

The User Profile Service failed the logon. User profile cannot be loaded.

Shawn

Hi Shawn
Thanks for that, we managed to get into the laptop using safe mode and system restore.

Should we turn off system restore and then turn it back on again, so that there is no possibility that we will restore back to the corrupted time. Or is it better leaving well alone and creating another admin account, so if this one goes bad again we can use the other to get into the system. I'm a bit reluctant to turn off Account User Control all together.

Jeany

Jeany,

I would make sure that it was running smooth first, then you can turn System Restore on and off to delete all of the restore points. Afterwards, I would manually create a restore point just in case you needed it later.

It would make it easier on you to repair user accounts by having two administrator accounts in case somthing happens to the other one.

It's best to leace UAC running as is for better security, but if the UAC prompts are driving you crazy, you can elevate the administrator accounts instead of turning off UAC. This will let all administrator accounts not be bugged by UAC with it still on and with Protected Mode still on in IE7. This tutorial will show you how to if you wanted to.

User Account Control (UAC) - Elevate Privilege Level

Hope this helps,
Shawn