Windows Vista Forums

Getting error Message when trying to install software

  1. #1


    jfaulkner44 Guest

    Getting error Message when trying to install software

    I hope I am posting this to the correct area.

    A friend of mine has an Acer laptop with Vista Basic 32 bit.
    We are both machine embroiderers that use various embroidery software. In
    trying to install Embird, which like I said is embroidery software, she
    continues to get the following error message:
    *********
    Warning
    Can't write to Windows Registry!
    Key: HKEY_Classes_Root\.psd
    If you are running Windows, NT/2000/XP/Vista,
    please log on as administrator.
    **********
    She is the admininstrator and she is also the only one using that computer.
    We have tried having Admininstrative Controls on and we have also tried right
    clicking on the install file and clicking 'run as administrator', but still
    get the error.

    Please keep in mind, that I am an XP user, so what I know about Vista is
    just things I've read. She is a beginner. So we are like the blind leading
    the blind. LOL

    Any help you can give me in trying to resolve this would be appreciated.
    Please don't talk techy.

    Thanks so much,
    Judy F.
    SW Florida - USA


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  2. #2
    locoeng's Avatar
    Join Date : Jun 2008
    Charleston SC
    Posts : 445
    Vista Ultimate 32/64 bit
    Local Time: 01:29 AM
    usa us south carolina

     

    Re: Getting error Message when trying to install software

    Where did the file come from? A disc or a download?

    If a download, delete the file and redownload it as it might be corrupt.

      My System SpecsSystem Spec

  3. #3


    jfaulkner44 Guest

    Re: Getting error Message when trying to install software

    It was a download, but we have done this numerous times. Each time we try to
    install, we download a fresh copy.
    Judy F.
    SW Florida - USA

    "locoeng" wrote:

    >
    > Where did the file come from? A disc or a download?
    >
    > If a download, delete the file and redownload it as it might be
    > corrupt.
    >
    >
    > --
    > locoeng
    >
    > Vista Ultimate 32/64 bit dual boot
    > Gigabyte EP35 DS3R
    > Corsair 520HX
    > G.Skill DDR II 800 X2 gigs
    > Seagate 120GB (IDE) X2
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    > Pioneer 215L patched MCSE
    > NEC/Optiarc 7200S 1.06bt Liggy&Dee
    > Lite-On 20A1L BL06 -FB FBL EOS EOHT 6-
    >

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  4. #4
    locoeng's Avatar
    Join Date : Jun 2008
    Charleston SC
    Posts : 445
    Vista Ultimate 32/64 bit
    Local Time: 01:29 AM
    usa us south carolina

     

    Re: Getting error Message when trying to install software

    She is the admininstrator and she is also the only one using that computer.
    And she is actually logged into the PC as administrator?

    Before installing Embird in Vista do the following:

    1. Log-in to your PC with Administrator privileges.
    2. Temporarily switch OFF all anti-virus software.
    3. Select "Start > Settings > Control Panel" menu.
    4. Click "User Accounts" icon in the dialog box which appears on the screen.
    5. Click "Turn User Account Control on or off" link.
    6. Switch OFF the "Use User Account Control (UAC) to help protect your computer".
    7. Click "OK" button to confirm this new setting and agree with Windows restarting.
    8. Install Embird as explained in our tutorial.
    9. Enable your anti-virus software.
    Once Embird is successfuly installed, please follow these steps:

    1. Aways run Embird 2006 with Administrator privileges.
    2. Move mouse pointer to the icon of the Embird 2006 on the Desktop and click right mouse button for popup menu.
    3. Select "Properties" command from the popup menu.
    4. A dialog box will appear on the screen. Choose "Compatibility" tab.
    5. Switch ON the checkbox "Run this program in compatibility mode" and choose "Windows XP (Service Pack 2)"
    6. Click "OK" button to confirm this new setting.
    Frequently Asked Questions

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  5. #5


    Join Date : Aug 2008
    Posts : 3
    home 32
    Local Time: 01:29 AM


     

    Re: Getting error Message when trying to install software

    Quote Originally Posted by jfaulkner44 View Post
    I hope I am posting this to the correct area.

    A friend of mine has an Acer laptop with Vista Basic 32 bit.
    We are both machine embroiderers that use various embroidery software. In
    trying to install Embird, which like I said is embroidery software, she
    continues to get the following error message:
    *********
    Warning
    Can't write to Windows Registry!
    Key: HKEY_Classes_Root\.psd
    If you are running Windows, NT/2000/XP/Vista,
    please log on as administrator.
    **********
    She is the admininstrator and she is also the only one using that computer.
    We have tried having Admininstrative Controls on and we have also tried right
    clicking on the install file and clicking 'run as administrator', but still
    get the error.

    Please keep in mind, that I am an XP user, so what I know about Vista is
    just things I've read. She is a beginner. So we are like the blind leading
    the blind. LOL

    Any help you can give me in trying to resolve this would be appreciated.
    Please don't talk techy.

    Thanks so much,
    Judy F.
    SW Florida - USA
    Quote Originally Posted by locoeng View Post
    She is the admininstrator and she is also the only one using that computer.
    And she is actually logged into the PC as administrator?

    Before installing Embird in Vista do the following:

    1. Log-in to your PC with Administrator privileges.
    2. Temporarily switch OFF all anti-virus software.
    3. Select "Start > Settings > Control Panel" menu.
    4. Click "User Accounts" icon in the dialog box which appears on the screen.
    5. Click "Turn User Account Control on or off" link.
    6. Switch OFF the "Use User Account Control (UAC) to help protect your computer".
    7. Click "OK" button to confirm this new setting and agree with Windows restarting.
    8. Install Embird as explained in our tutorial.
    9. Enable your anti-virus software.
    Once Embird is successfuly installed, please follow these steps:

    1. Aways run Embird 2006 with Administrator privileges.
    2. Move mouse pointer to the icon of the Embird 2006 on the Desktop and click right mouse button for popup menu.
    3. Select "Properties" command from the popup menu.
    4. A dialog box will appear on the screen. Choose "Compatibility" tab.
    5. Switch ON the checkbox "Run this program in compatibility mode" and choose "Windows XP (Service Pack 2)"
    6. Click "OK" button to confirm this new setting.
    Frequently Asked Questions
    HI i have the same probem did you get it worked out---i could use some help also...thanks

      My System SpecsSystem Spec

  6. #6


    Join Date : Aug 2008
    Posts : 3
    home 32
    Local Time: 01:29 AM


     

    Re: Getting error Message when trying to install software

    I have the same problem did you figure it out??????/
    Thanks

      My System SpecsSystem Spec

  7. #7
    locoeng's Avatar
    Join Date : Jun 2008
    Charleston SC
    Posts : 445
    Vista Ultimate 32/64 bit
    Local Time: 01:29 AM
    usa us south carolina

     

    Re: Getting error Message when trying to install software

    Has anyone considered that this might be a problem with Embird's software and they should be contacted?

      My System SpecsSystem Spec

  8. #8


    Join Date : Aug 2008
    Posts : 1
    Vista 32 bit
    Local Time: 12:29 AM


     

    Re: Getting error Message when trying to install software

    I also have purchased Embird and have had nothing but trouble with it and vista windows. Finally after much ado.. I ran the compatibilty and got it downloaded, I have tried so many things I can't remember. I also downloaded it on my old computer with XP and it works fine so I am pretty sure it is a Vista problem. I contacted the Embird Team Lead Dusan Balara and he sent some generic answers that did not apply to me. I did get the program downloaded and it works EXCEPT for one part of it.. The icons do not show in my documents file where I save my embroidery designs. This is very annoying because I purchased the iconizer plug -in as well, and a window keeps coming up that it can't write to HKEY_CLASSES_ROOT for some reason.. Dusan the embird lead told me what to do about that.. go into registry and the HKEY tree structure and delete a key that reads "persistent handler". There is no such key in that tree structure on my computer. So here I sit with no program with will work on my laptop the way it should and I am not sure of whose problem it is.. Embird or Vista. IS there anyone out there that has an idea. thanks.. greatly appreciated .

      My System SpecsSystem Spec

  9. #9


    Richard G. Harper Guest

    Re: Getting error Message when trying to install software

    Why would you assume it's a Vista problem? It sounds to me like these folks
    have Windows XP compatibility down pat and have not bothered to update their
    product for use in Vista. They need to fix their product so it works
    properly in Vista, or tell you it won't work in Vista.

    --
    Richard G. Harper [MVP Shell/User] rgharper@xxxxxx
    * NEW! Catch my blog ... http://msmvps.com/blogs/rgharper/
    * PLEASE post all messages and replies in the newsgroups
    * The Website - http://rgharper.mvps.org/


    "sewbuffy" <guest@xxxxxx-email.com> wrote in message
    news:01a4e6c353966a75bb7787f0f25bb042@xxxxxx-gateway.com...

    >
    > I also have purchased Embird and have had nothing but trouble with it
    > and vista windows. Finally after much ado.. I ran the compatibilty and
    > got it downloaded, I have tried so many things I can't remember. I also
    > downloaded it on my old computer with XP and it works fine so I am
    > pretty sure it is a Vista problem. I contacted the Embird Team Lead
    > Dusan Balara and he sent some generic answers that did not apply to me.
    > I did get the program downloaded and it works EXCEPT for one part of
    > it.. The icons do not show in my documents file where I save my
    > embroidery designs. This is very annoying because I purchased the
    > iconizer plug -in as well, and a window keeps coming up that it can't
    > write to HKEY_CLASSES_ROOT for some reason.. Dusan the embird lead told
    > me what to do about that.. go into registry and the HKEY tree structure
    > and delete a key that reads "persistent handler". There is no such key
    > in that tree structure on my computer. So here I sit with no program
    > with will work on my laptop the way it should and I am not sure of whose
    > problem it is.. Embird or Vista. IS there anyone out there that has an
    > idea. thanks.. greatly appreciated .
    >
    >
    > --
    > sewbuffy

      My System SpecsSystem Spec

  10. #10


    Join Date : Aug 2008
    Posts : 3
    home 32
    Local Time: 01:29 AM


     

    Re: Getting error Message when trying to install software

    Sewbuffly--hi i had a terrible time with this and someone had recommended to me to go to the yahoo group and type in embird an there are 2 really good ones
    totally embird
    embird time
    I beleive it was totally embird that had the directions to fix mine--it works fine now biut you have to open it with administrator and when you download it you have to turn off the somekind of user controls then reload it....but i totally feel your pain i spent days trying to figure it out---look up my name when you get ther and you will beable to review the instructions someone sent me they were GREAT!!! my name is blldixie on yahoo---good luck

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