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Vista - Password access problem

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Old 07-21-2008   #1 (permalink)
Jezza


 
 

Password access problem

My brother has been in hospital for nine months after brain surgery and now
that he is convalesing in a nursing home we have taken his PC in for him to
use. The problem is that it will no longer recognise his password and he
cannot log on. No one has changed it so we don't know what else to do. We
can't get into anything. My daughter who is the 'techy' in the family is
trying everything she can think of but no luck so far. We have even taken out
the battery and reset the passwords in Security but that didn't help either.
I'm hoping someone out there might have some good ideas. Thank you.
--
Jezza

My System SpecsSystem Spec
Old 07-21-2008   #2 (permalink)


Vista x64 Ultimate SP2, Windows 7 Ultimate x64
 
 

Re: Password access problem

Hello Jezza,

I'm sorry to hear about your brother. I hope he is starting to feel better.

You can use Method Three in this tutorial to reset the password to gain access again.

Reset User Account Password

Hope this helps,
Shawn

Quote  Quote: Originally Posted by Jezza View Post
My brother has been in hospital for nine months after brain surgery and now
that he is convalesing in a nursing home we have taken his PC in for him to
use. The problem is that it will no longer recognise his password and he
cannot log on. No one has changed it so we don't know what else to do. We
can't get into anything. My daughter who is the 'techy' in the family is
trying everything she can think of but no luck so far. We have even taken out
the battery and reset the passwords in Security but that didn't help either.
I'm hoping someone out there might have some good ideas. Thank you.
--
Jezza
My System SpecsSystem Spec
Old 07-22-2008   #3 (permalink)
Jezza


 
 

Re: Password access problem

Thanks Shawn, I'll pass this on to my daughter and see if she can get it
sorted.
Regards,
--
Jezza


"Brink" wrote:
Quote:

>
> Hello Jezza,
>
> I'm sorry to hear about your brother. I hope he is starting to feel
> better.
>
> You can use Method Three in this tutorial to reset the password to gain
> access again.
>
> Reset User Account Password
>
> Hope this helps,
> Shawn
>
> Jezza;782125 Wrote:
Quote:

> > My brother has been in hospital for nine months after brain surgery and
> > now
> > that he is convalesing in a nursing home we have taken his PC in for
> > him to
> > use. The problem is that it will no longer recognise his password and
> > he
> > cannot log on. No one has changed it so we don't know what else to do.
> > We
> > can't get into anything. My daughter who is the 'techy' in the family
> > is
> > trying everything she can think of but no luck so far. We have even
> > taken out
> > the battery and reset the passwords in Security but that didn't help
> > either.
> > I'm hoping someone out there might have some good ideas. Thank you.
> > --
> > Jezza
>
>
> --
> Brink
>
> *There are no dumb questions, just the people that do not ask
> them.*
> '*VISTA FORUMS*' (http://www.vistax64.com)
> *Please post feedback to help others.*
>
My System SpecsSystem Spec
Old 07-22-2008   #4 (permalink)


Vista x64 Ultimate SP2, Windows 7 Ultimate x64
 
 

Re: Password access problem

Your welcome Jezza.

Shawn

Quote  Quote: Originally Posted by Jezza View Post
Thanks Shawn, I'll pass this on to my daughter and see if she can get it
sorted.
Regards,
--
Jezza


"Brink" wrote:
Quote:
>
> Hello Jezza,
>
> I'm sorry to hear about your brother. I hope he is starting to feel
> better.
>
> You can use Method Three in this tutorial to reset the password to gain
> access again.
>
> Reset User Account Password
>
> Hope this helps,
> Shawn
>
My System SpecsSystem Spec
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