Vista - Creating new account

I am running Vista Business on a Lenovo laptop.

I created a new account and when I try to logon the new account I get the message:
The User Profile Service failed the logon. User profile cannot be loaded.

I can follow the tutorial and remove this account, but it seems I can not create a new account.

Any suggestions?

John

I'm just curious.

What type of user account(s) are you trying to create?

How are you creating the account (exact steps).

Do you have a policy in effect on that machine to deny local login to users
with blank passwords? If so, are you creating a password for the account when
you create it?

"JP Consulting" wrote:

I created a limited user account using the Control Panel Users app.

There is no policy in place to prevent login by users with no password.

John

Is this notebook a domain member?

I did a search and came up with a number of links, but don't have enough
information to know whether or not any of them pertain to your situation.

Forgive me if you've already seen these, but I'll post them anyway. You can
look at them to see if they are directly related, or to see if they give you
any ideas as to how to troubleshoot this issue on your system.

http://support.microsoft.com/kb/947215

The User Profile Service failed the logon. User profile cannot be loaded.

I also found a lot of special case instances of this error while searching,
but those two scenarios above would be the most likely overall.

If anything at all is unusual about the account creation history on this
system it may be pertinent to solving the problem. So far we haven't
exchanged a lot of information -- not that it would be very easy to provide
enough background information on a problem like this, or to know which
information was important and which was not. But this does seem like it could
be a profile corruption issue or a group policy issue.

How many admin accounts (including the built-in one) are on this system. Is
the primary admin account disabled? Is UAC enabled or disabled? Have any
other major modifications to the security stance (including file system
permissions changes) of the machine been made?

"JP Consulting" wrote:

The laptop is not a member of a domain.

It is only 3 months old, with not a log of custom configuration.

I have the problem is the ADMINISTRATOR account is enabled or disabled. The only other account is the one I use (ADMIN) when I started the laptop the first time. UAC is enabled.

I saw the knowledge article and I can delete what ever account I create, but I can not seem to create a NEW WORKING account.

I also checked the security group policy and did not see anything relevant.

I am at a loss where to look.

I have to admit that I'm stymied. I'll keep thinking about it to see if
anything occurs to me.

Maybe somebody who knows more than we do will come along.



"JP Consulting" wrote:

Just a thought. How about enabling your Built-in Admin, use it to create a new user account ?
Perhaps, you might consider using the Built-in Admin to remove your own admin account, create a new admin account, and see if you can do what you wanted to do in the first place.

I tried using the built-in ADMIN account and I get the same result. I am afraid to remove my account in case I have the same problem when I try to restore it.

OK. Don't remove your existing admin acct.
Can you use the Built-in and create another admin account that works ?

I get the same results when I create a new account (Basic or Admin) using either my admin account or the built-in ADMINISTRATOR account. When I try to logon to the account I get the message:
The User Profile Service failed the logon. User profile cannot be loaded.

When I look in the Users system directory, the command never created the directory structure for the new account.