Vista - Profiles Fail to Load

Running Vista Ultimate Edition RTM (not on a domain), I'm fairly regularly
seeing instances where the local profile can't load, and so a temporary
profile is created. The event log shows event ID 1502:

=====
Windows cannot load the locally stored profile. Possible causes of this
error include insufficient security rights or a corrupt local profile.

DETAIL - The process cannot access the file because it is being used by
another process.
=====

This is followed by an event ID 1515:

=====
Windows has backed up this user profile. Windows will automatically try to
use the backup profile the next time this user logs on.
=====

I've got two different accounts/profiles on this machine--one with admin
rights, one that's a regular user account. Both accounts will have this
error. A reboot generally fixes it, after which the profile will load
normally.

Hi John,

Do you have any anti-virus software installed on the system?

--
Kristan Kenney
Windows Live Butterfly

News and Experiences on Windows Vista and beyond: http://www.windows-now.com

This post is provided "AS IS" with no warranties, and confers no rights.

"John" <John@discussions.microsoft.com> wrote in message
news:03F9C1CD-E978-48BD-BFE2-AF36D326BE3D@microsoft.com...
> Running Vista Ultimate Edition RTM (not on a domain), I'm fairly regularly
> seeing instances where the local profile can't load, and so a temporary
> profile is created. The event log shows event ID 1502:
>
> =====
> Windows cannot load the locally stored profile. Possible causes of this
> error include insufficient security rights or a corrupt local profile.
>
> DETAIL - The process cannot access the file because it is being used by
> another process.
> =====
>
> This is followed by an event ID 1515:
>
> =====
> Windows has backed up this user profile. Windows will automatically try to
> use the backup profile the next time this user logs on.
> =====
>
> I've got two different accounts/profiles on this machine--one with admin
> rights, one that's a regular user account. Both accounts will have this
> error. A reboot generally fixes it, after which the profile will load
> normally.

Yeah--Windows Live OneCare. Do you think it might be causing problems?



"Kristan Kenney" wrote:

> Hi John,
>
> Do you have any anti-virus software installed on the system?
>
> --
> Kristan Kenney
> Windows Live Butterfly
>
> News and Experiences on Windows Vista and beyond: http://www.windows-now.com
>
> This post is provided "AS IS" with no warranties, and confers no rights.
>
> "John" <John@discussions.microsoft.com> wrote in message
> news:03F9C1CD-E978-48BD-BFE2-AF36D326BE3D@microsoft.com...
> > Running Vista Ultimate Edition RTM (not on a domain), I'm fairly regularly
> > seeing instances where the local profile can't load, and so a temporary
> > profile is created. The event log shows event ID 1502:
> >
> > =====
> > Windows cannot load the locally stored profile. Possible causes of this
> > error include insufficient security rights or a corrupt local profile.
> >
> > DETAIL - The process cannot access the file because it is being used by
> > another process.
> > =====
> >
> > This is followed by an event ID 1515:
> >
> > =====
> > Windows has backed up this user profile. Windows will automatically try to
> > use the backup profile the next time this user logs on.
> > =====
> >
> > I've got two different accounts/profiles on this machine--one with admin
> > rights, one that's a regular user account. Both accounts will have this
> > error. A reboot generally fixes it, after which the profile will load
> > normally.
>
>

Wow... I guess I "stumped the chumps", as the Car Talk guys would say!

Nobody has any ideas? MSFT? MVPs?

I'm not really sure where else to turn for help on this...


"John" wrote:

> Running Vista Ultimate Edition RTM (not on a domain), I'm fairly regularly
> seeing instances where the local profile can't load, and so a temporary
> profile is created. The event log shows event ID 1502:
>
> =====
> Windows cannot load the locally stored profile. Possible causes of this
> error include insufficient security rights or a corrupt local profile.
>
> DETAIL - The process cannot access the file because it is being used by
> another process.
> =====
>
> This is followed by an event ID 1515:
>
> =====
> Windows has backed up this user profile. Windows will automatically try to
> use the backup profile the next time this user logs on.
> =====
>
> I've got two different accounts/profiles on this machine--one with admin
> rights, one that's a regular user account. Both accounts will have this
> error. A reboot generally fixes it, after which the profile will load
> normally.

Can anyone recommend any other forums or resources for a possible solution to
this problem?



"John" wrote:

> Running Vista Ultimate Edition RTM (not on a domain), I'm fairly regularly
> seeing instances where the local profile can't load, and so a temporary
> profile is created. The event log shows event ID 1502:
>
> =====
> Windows cannot load the locally stored profile. Possible causes of this
> error include insufficient security rights or a corrupt local profile.
>
> DETAIL - The process cannot access the file because it is being used by
> another process.
> =====
>
> This is followed by an event ID 1515:
>
> =====
> Windows has backed up this user profile. Windows will automatically try to
> use the backup profile the next time this user logs on.
> =====
>
> I've got two different accounts/profiles on this machine--one with admin
> rights, one that's a regular user account. Both accounts will have this
> error. A reboot generally fixes it, after which the profile will load
> normally.

On Tue, 28 Nov 2006 17:03:00 -0800, John

>Running Vista Ultimate Edition RTM (not on a domain), I'm fairly regularly
>seeing instances where the local profile can't load, and so a temporary
>profile is created. The event log shows event ID 1502:

>Windows cannot load the locally stored profile. Possible causes of this
>error include insufficient security rights or a corrupt local profile.

> DETAIL - The process cannot access the file because it is being used by
>another process.

>This is followed by an event ID 1515:

>Windows has backed up this user profile. Windows will automatically try to
>use the backup profile the next time this user logs on.

>I've got two different accounts/profiles on this machine--one with admin
>rights, one that's a regular user account. Both accounts will have this
>error. A reboot generally fixes it, after which the profile will load
>normally.

Some questions:

Is the hardware OK, i.e. RAM, HD? Good tools there are MemTest86
(make boot CDR, run overnight at least) and HD Tune from
www.hdtune.com (run as admin in Vista, else won't work).

Are the profiles redirected to another drive, or network device, etc.?
If so, is that linkage dependent on drivers that haven't initialized
when Vista tries to reach the profiles? Any oddball NTFS features in
use, such as junctions or disk spanning? Are you dual-booting, and if
so, what hides this installation's profiles from the others?

Does your mileage vary with:
- logoff, logon
- restart Windows
- shutdown, restart Windows
- suspend or hibernate
- restarting Windows into Safe Mode
- disabling fast user switching

Is this system subject to bad exits?

Are you using any magic "registry cleaners"?

Sorry it's all rather general, but as you say, no-one else seems to
have taken this on.



>--------------- ---- --- -- - - - -
Saws are too hard to use.
Be easier to use!
>--------------- ---- --- -- - - - -

Hi John,
I'm on vista home premium and am having a similar problem, it says the user
profile service cannot be loaded, the user profile failed the logon, did you
manage to resolve it? As it's a dell pc they had a go at fixing it which
worked for a day or two(they turned off the user control accounts in control
panel) but now i have the same problem as before, did u succeed in resolving
the issue?
Thanks
Dominic

"John" wrote:

> Running Vista Ultimate Edition RTM (not on a domain), I'm fairly regularly
> seeing instances where the local profile can't load, and so a temporary
> profile is created. The event log shows event ID 1502:
>
> =====
> Windows cannot load the locally stored profile. Possible causes of this
> error include insufficient security rights or a corrupt local profile.
>
> DETAIL - The process cannot access the file because it is being used by
> another process.
> =====
>
> This is followed by an event ID 1515:
>
> =====
> Windows has backed up this user profile. Windows will automatically try to
> use the backup profile the next time this user logs on.
> =====
>
> I've got two different accounts/profiles on this machine--one with admin
> rights, one that's a regular user account. Both accounts will have this
> error. A reboot generally fixes it, after which the profile will load
> normally.

I got a similar issue, and I found that you can create a different profile
and just move your files over to that. My problem is that I log on to a
domain, not a standalone computer, so I don't have the option of just
creating a profile with a different name.
There needs to be a solution to this if Vista is to have a future in
networked computers.
--
---------
Ron B.
mrbiggs.net


"Dom" wrote:

> Hi John,
> I'm on vista home premium and am having a similar problem, it says the user
> profile service cannot be loaded, the user profile failed the logon, did you
> manage to resolve it? As it's a dell pc they had a go at fixing it which
> worked for a day or two(they turned off the user control accounts in control
> panel) but now i have the same problem as before, did u succeed in resolving
> the issue?
> Thanks
> Dominic
>
> "John" wrote:
>
> > Running Vista Ultimate Edition RTM (not on a domain), I'm fairly regularly
> > seeing instances where the local profile can't load, and so a temporary
> > profile is created. The event log shows event ID 1502:
> >
> > =====
> > Windows cannot load the locally stored profile. Possible causes of this
> > error include insufficient security rights or a corrupt local profile.
> >
> > DETAIL - The process cannot access the file because it is being used by
> > another process.
> > =====
> >
> > This is followed by an event ID 1515:
> >
> > =====
> > Windows has backed up this user profile. Windows will automatically try to
> > use the backup profile the next time this user logs on.
> > =====
> >
> > I've got two different accounts/profiles on this machine--one with admin
> > rights, one that's a regular user account. Both accounts will have this
> > error. A reboot generally fixes it, after which the profile will load
> > normally.