Trying to assist student who forgot her Vista password. Administrator
account apparently not enabled as going into safe mode only brings up her
account.

She only cares about 2 files, her resume and her thesis so I did some
research and tried going to safe mode command prompt so that I could type in
Net user administrator /active:yes ...... however ..... command prompt never
comes.... instead I end up at her user name waiting for PW.

Finally, tried something called OphCrack which says administrator account is
empty and gave us a pw for her account but it does not work. Checked caps
lock etc.



Is there a bootable cd I can download somewhere that will get me on the
machine to get these two files for her ... or ... is she out of luck and will
I need to tell her to send drive to a data recovery company ?

Thanks for your help.
Sarah

Ok, I don't know what the "METHOD THREE" is, but for a reboot cd you just
need to contact the computer company (Dell, HP, Acer, etc.) and order a
reboot disk.

"Sarah C" <SarahC@newsgroup> wrote in message
news:C84ADC75-9A05-475D-8B7C-89CE60E34E02@newsgroup

> Trying to assist student who forgot her Vista password. Administrator
> account apparently not enabled as going into safe mode only brings up her
> account.
>
> She only cares about 2 files, her resume and her thesis so I did some
> research and tried going to safe mode command prompt so that I could type
> in
> Net user administrator /active:yes ...... however ..... command prompt
> never
> comes.... instead I end up at her user name waiting for PW.
>
> Finally, tried something called OphCrack which says administrator account
> is
> empty and gave us a pw for her account but it does not work. Checked caps
> lock etc.
>
> Is there a bootable cd I can download somewhere that will get me on the
> machine to get these two files for her ... or ... is she out of luck and
> will
> I need to tell her to send drive to a data recovery company ?
>
> Thanks for your help.
> Sarah