Windows Vista Forums

how to recover my user profile

  1. #1


    SRPrasad Guest

    how to recover my user profile

    I have a laptop with windows vista home premium operating system.

    I opened some video in real player and the system got stuck.
    I have forced power down my system.

    After that my system did not start up, and I have to login in safe mode and
    shutdown it properly.
    When I login, it logged in with temperary profile. I followed the suggestion
    in the help centre to create another profile and copy all the files into new
    profile and login into the new profile.

    I could successfully login into the new profile. But, with the new profile I
    have the following problems.

    My internet settings got lost and I could not connect to internet. I have
    gone to my old profile (temperary mode itself) and checked that the network
    settings were intact there. I could not get them in the new profile. I tried
    setting up new network connection, but it failed. And I could not modify
    other user accounts using this profile even if I configure it to be
    administrator profile (I could do all this from my temperory profile).

    I tried disabling the User Account Control, after that I could use all these
    features.

    Even after that, I could not setup library of either the windows media
    centre or the windows media player to use the music in music folder of my new
    profile.

    Is there any way to get rid of these multiple profiles?

    I don't think I can use system restore because it shows only one restoration
    point, that is dated after the user profile crash.

    I am ready to re-install my windows again, because it does not have much
    useful stuff and I can go for a backup before doing it. But I have a doubt
    here. I have some limited period offers that came along with my laptop and
    they would work till 31st may. If I re-install my windows, will those offers
    exist or I will loose them also?

    Please help,I wasting most of my time in the day for this debug since a week.

      My System SpecsSystem Spec

  2. #2


    cquirke (MVP Windows shell/user) Guest

    Re: how to recover my user profile

    On Sun, 8 Apr 2007 09:40:01 -0700, SRPrasad

    >I have a laptop with windows vista home premium operating system.


    >I opened some video in real player and the system got stuck.
    >I have forced power down my system.


    >When I login, it logged in with temperary profile. I followed the suggestion
    >in the help centre to create another profile and copy all the files into new
    >profile and login into the new profile.


    As you've discovered, this is a "lossy fix".

    Yes, it gets the OS breathing so the vendor support can hang up with
    the job "done", but considerable impact remains, because you've still
    lost your original user account registry.

    In XP, what I'd do in a case like this is:
    - boot off a Bart CDR (search for "Bart PE")
    - harvest all SVI "snapshot" contents for safekeeping
    - harvest a previous NTUser.dat from C:\SVI\..\RPxxx\snapshot
    - rename away any existing/re-spawned NTUser.dat
    - drop in harvest previous copy
    - try starting the OS into that account again

    In Vista, one might attempt the same, either via Bart or by booting
    the Vista DVD into the Cmd prompt, etc. but I don't know Vista well
    enough to know where to harvest old registry hives etc.

    You could also try a System Restore rollback to before the system ate
    its registry, which would do much the same as the above.

    >Is there any way to get rid of these multiple profiles?


    You may find that as long as there is a TEMP within the user accounts,
    your settings may not "stick". I've seen this in XP; dunno if Vista
    behaves the same way. If so, removing the TEMP from the users subtree
    from outside the OS (Bart CDR boot etc.) may fix.

    >I don't think I can use system restore because it shows only one restoration
    >point, that is dated after the user profile crash.


    Bummer.

    This is a pretty grim inditement on the fragility of Vista. I don't
    know why, but XP was rather prone to eating its user account
    registries, and I'd get fed up with the way that this was fobbed off
    with an "oh well, yes, it does that sometimess <shrug>" response.


    >--------------- ----- ---- --- -- - - -

    Never turn your back on an installer program
    >--------------- ----- ---- --- -- - - -


      My System SpecsSystem Spec


how to recover my user profile
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