Windows Vista Forums

Mouse software install problem

  1. #1


    tedc Guest

    Mouse software install problem

    I installed a Logitech wireless mouse (LX7) on a new Windows Home Premium PC.
    After repeated discussions, emails and downloads of Vista versions with
    Logitech, the supporting software will not install. They say a system
    problem. The software downloads and starts to install, but hangs up with
    Windows Installer "Preparing to install". Any thoughts?

    Also, I try to uninstall, but hangs as well. When try to delete the folder
    with the files, I get: Destination Folder Access Denied, "You need permission
    to perform this action".

    I check that the only user on the computer is adminstrator and that it has
    full control for the folder. Any thoughts on this as well?

    Ted



      My System SpecsSystem Spec

  2. #2


    kuan wai Guest

    RE: Mouse software install problem

    Is your account belongs to the administrators group? You will need
    administrator priviledge to install and uninstall the software.

    "tedc" wrote:

    > I installed a Logitech wireless mouse (LX7) on a new Windows Home Premium PC.
    > After repeated discussions, emails and downloads of Vista versions with
    > Logitech, the supporting software will not install. They say a system
    > problem. The software downloads and starts to install, but hangs up with
    > Windows Installer "Preparing to install". Any thoughts?
    >
    > Also, I try to uninstall, but hangs as well. When try to delete the folder
    > with the files, I get: Destination Folder Access Denied, "You need permission
    > to perform this action".
    >
    > I check that the only user on the computer is adminstrator and that it has
    > full control for the folder. Any thoughts on this as well?
    >
    > Ted
    >
    >


      My System SpecsSystem Spec

  3. #3


    tedc Guest

    RE: Mouse software install problem

    I have only one user on the computer and it is administrator.


    "kuan wai" wrote:

    > Is your account belongs to the administrators group? You will need
    > administrator priviledge to install and uninstall the software.
    >
    > "tedc" wrote:
    >
    > > I installed a Logitech wireless mouse (LX7) on a new Windows Home Premium PC.
    > > After repeated discussions, emails and downloads of Vista versions with
    > > Logitech, the supporting software will not install. They say a system
    > > problem. The software downloads and starts to install, but hangs up with
    > > Windows Installer "Preparing to install". Any thoughts?
    > >
    > > Also, I try to uninstall, but hangs as well. When try to delete the folder
    > > with the files, I get: Destination Folder Access Denied, "You need permission
    > > to perform this action".
    > >
    > > I check that the only user on the computer is adminstrator and that it has
    > > full control for the folder. Any thoughts on this as well?
    > >
    > > Ted
    > >
    > >


      My System SpecsSystem Spec

Mouse software install problem

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