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Vista - Welcome Window

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Old 09-11-2007   #1 (permalink)
spaceangel_2003


 
 

Welcome Window

I have 2 user accounts (A and B)on my computer. A few days ago when i
started up my computer the accounts shown on the welcome window doubled. I
know have 4 user accounts (A, B, A, B) showing. The problem with this is
that my account that i use requries my finger print to get into but that
requirement only works on one of the duplicates, the other one you can just
click on and it opens. does anyone know how I can change it back to just
having the 2 user accounts?

My System SpecsSystem Spec
Old 09-12-2007   #2 (permalink)
Ronnie Vernon MVP


 
 

Re: Welcome Window

Spaceangel

There have been several users recently who were experiencing this same
problem. They all seem to have the following in common.

1. They all had a fingerprint reader installed.
2. They were all using the OmniPass software.

This behavior appears to be a conflict between a windows update and the
OmniPass software.
Here is the only response to the question 'how did you solve the problem?
Quote:

> after uninstalling my omnipass program, performing a few re-boots and
> installing my Omipass program again everything seems to have solved
> itself.
> Apparently it was some sort of mismanagment of the Omnipass program and a
> Vista update.
You might also want to contact the maker of your system to make sure they
are aware of the problem.

Please let us know if this helps.

--

Ronnie Vernon
Microsoft MVP
Windows Shell/User


"spaceangel_2003" <spaceangel_2003@xxxxxx> wrote in
message news:836CC626-B46E-40B6-85B5-BA47BACDDA7E@xxxxxx
Quote:

>I have 2 user accounts (A and B)on my computer. A few days ago when i
> started up my computer the accounts shown on the welcome window doubled.
> I
> know have 4 user accounts (A, B, A, B) showing. The problem with this is
> that my account that i use requries my finger print to get into but that
> requirement only works on one of the duplicates, the other one you can
> just
> click on and it opens. does anyone know how I can change it back to just
> having the 2 user accounts?
My System SpecsSystem Spec
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