Vista - Hidden Files (Virtual Store ???)

Hi all please help. I have spent days trying to find an answer. I did read
all the posts and have found no answer.

Ok here goes.

My computer is a Gateway running vista premium. I know for a fact that at
one time with my freshly purchased computer 4 months ago everything went
where it should. Then new computer had a bad harddrive so they put in a new
one. Since then this has happened. I called gateway and they said not their
problem (in a more diplomatic way) it is a setting problem and they are not
responsible for that or do not help with that. I have not changed any
setting at all. Everything came preloaded and I have changed nothing. PLEASE
HELP.

I installed a program it installed correctly under C:/ Program Files, this
is correct. but only the program files installed there, all subdirectories
went somewhere else. This program is a program where I download files and
can specify where they should go, and they do go to the correct place on C:
The program has the option to save a log of what you have download or to get
a list of files that other users have. These files should go to
C:/Program name/File list/xxx.lst if list and
C:/Program name/logs/

It is not just this program, it seems to be any program that I install that
has subdirectories. After 2 days of searching I found them.

I had to turn on view all files under control panel, then found them under

1. Desktop
2. My profile
3. App Data
4. Local
5. Virtual Store
6. Program Files
7. The program
8. file list and a seperate directory for the logs.

8 layers deep.

I have an administrator profile and a standard. I have tried under both and
they both do this. It seems like anything with data files and subdirectories
puts them there.

Hope someone has a solution I have ran out of options on fixing this. Thanks
so much for any and all help

Jackie

Hi Jackie

The truth is that you cannot fix this from your end. The fix has to come
from the developer for that program. Check with the developer to see if they
have an update available that makes the program compatible with Vista.

Microsoft included the file virtualization component in Vista so that
programs which have not been updated for Vista will still work until the
program can be updated.

You can go to the virtualized files for any particular program quickly by
clicking on the "Compatibility Files" button that should appear on the
Windows Explorer Command Bar when you open that programs folder.

--

Ronnie Vernon
Microsoft MVP
Windows Shell/User


"Jackie Lamorie" <jlamorie@xxxxxx> wrote in message
news:OoPI$EpIIHA.3636@xxxxxx