Windows Vista Forums

Reading/Opening docs. sent from Windows Vista
  1. #1


    clsyfem Guest

    Reading/Opening docs. sent from Windows Vista

    I have a new Computer that comes with Windows Vista. My e-mail recipients
    are not able to open my attachments because they have an older version of
    Windows. What can they do, this is extremely important? Somebody please
    help.



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  2. #2


    Bob Garrison Guest

    Re: Reading/Opening docs. sent from Windows Vista

    I don't think the Windows version has anything to do with it.

    More likely it's because they are using a different word processor.

    Try sending plain text files.

    "clsyfem" <clsyfem@xxxxxx> wrote in message
    news:3DBFF8AC-EB89-46C2-A89E-90564D3DC1B1@xxxxxx

    >I have a new Computer that comes with Windows Vista. My e-mail recipients
    > are not able to open my attachments because they have an older version of
    > Windows. What can they do, this is extremely important? Somebody please
    > help.

      My System SpecsSystem Spec

  3. #3


    Ken Blake, MVP Guest

    Re: Reading/Opening docs. sent from Windows Vista

    On Tue, 27 Nov 2007 16:45:01 -0800, clsyfem
    <clsyfem@xxxxxx> wrote:

    > I have a new Computer that comes with Windows Vista. My e-mail recipients
    > are not able to open my attachments because they have an older version of
    > Windows.

    No, not so. What version of Windows you have or they have is
    irrelevant.

    You didn't say what kind of attachments these are, but I'll take a
    guess. Have you created them in Office 2007?

    If so, the problem is that you are using Office 2007, and they are
    using an older version of Office. Office 2007, by default, produces
    files in a new format--for example, Word files are .docx rather than
    the old .doc.

    If that's the problem, just save the file in the old .doc format.
    Instead of doing "Save," just do "Save as," and change the type to
    ..doc. For Excel, save it .xls, instead of .xlxs,

    For longer-term compatibility, your recipients may want to install the
    free downloadable Microsoft patches to their office versions that
    permit them to read the new formats.

    --
    Ken Blake, Microsoft MVP Windows - Shell/User
    Please Reply to the Newsgroup

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