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| | #1 (permalink) |
| | Reloading Windows Explorer ? The folders in my Windows Vista Explorer program has become unmanageable. Somehow, while trying to foolishly get the program to display just the folders I need (what a concept) folders have multiplied, duplicated, and often will not let me delete or move them. For example, I think I now have more than six "Desktop" folders and subfolders scattered around. At this point all I would like to do is reset the system to the way it was when I got the computer. If this requires reloading all of my software, so be it. Following suggestions from various places for how to fix the problem have actually made it worse. Even attempting to contact Microsoft service online (what a concept) hits a dead end, because the support system doesn't even recognize my Vista product ID, even though the website informs me that the product is active. Do I have any good options? Do I need to reload Vista entirely to solve this? Thanks. SF |
My System Specs![]() |
| | #2 (permalink) |
| | Re: Reloading Windows Explorer ? System Recovery will reset the system to the way it was when you got the computer. "SF" <SF@xxxxxx> wrote in message news:226D3B04-47AC-4F1A-8A1A-CA318A27FCB8@xxxxxx Quote: > The folders in my Windows Vista Explorer program has become unmanageable. > Somehow, while trying to foolishly get the program to display just the > folders I need (what a concept) folders have multiplied, duplicated, and > often will not let me delete or move them. For example, I think I now have > more than six "Desktop" folders and subfolders scattered around. At this > point all I would like to do is reset the system to the way it was when I > got > the computer. If this requires reloading all of my software, so be it. > Following suggestions from various places for how to fix the problem have > actually made it worse. Even attempting to contact Microsoft service > online > (what a concept) hits a dead end, because the support system doesn't even > recognize my Vista product ID, even though the website informs me that the > product is active. > > Do I have any good options? Do I need to reload Vista entirely to solve > this? > > Thanks. > > SF |
My System Specs![]() |
| | #3 (permalink) |
| | Re: Reloading Windows Explorer ? SF Contact the system manufacturer, where you bought the computer. ZThey are responsible for supporting that version of Vista. They should be able to walk you through the process of restoring to factory defaults. -- Ronnie Vernon Microsoft MVP Windows Shell/User "SF" <SF@xxxxxx> wrote in message news:226D3B04-47AC-4F1A-8A1A-CA318A27FCB8@xxxxxx Quote: > The folders in my Windows Vista Explorer program has become unmanageable. > Somehow, while trying to foolishly get the program to display just the > folders I need (what a concept) folders have multiplied, duplicated, and > often will not let me delete or move them. For example, I think I now have > more than six "Desktop" folders and subfolders scattered around. At this > point all I would like to do is reset the system to the way it was when I > got > the computer. If this requires reloading all of my software, so be it. > Following suggestions from various places for how to fix the problem have > actually made it worse. Even attempting to contact Microsoft service > online > (what a concept) hits a dead end, because the support system doesn't even > recognize my Vista product ID, even though the website informs me that the > product is active. > > Do I have any good options? Do I need to reload Vista entirely to solve > this? > > Thanks. > > SF |
My System Specs![]() |
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