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Vista Backup Failing : 0x80070002 Error Code
  1. #1


    Colin Guest

    Vista Backup Failing : 0x80070002 Error Code

    My PC tried to run its weekly backup tonight, but failed. This is the first
    time this has happened - the last successful backup was on 4th February
    2008.

    Running Vista Home Premium, and I back up my C Drive files onto a second
    internal hard drive.
    This drive has two partitions (Z and F). Z is just used for backups, and
    there is still 176GB free out of 238GB on the partition.

    The error occurs only a minute or so into the backup attempt. The error
    message that comes up is:

    'The backup did not complete successfully.
    An error occurred. The following information might help you resolve the
    error:
    The system cannot find the file specified. (0x80070002)'

    Googling the problem shows others have had it, but no definitive resolution
    is given.

    I have tried deleting the backup task from task manager, moving the existing
    backup volumes into a temporary sub directory, and creating a whole new
    shadow backup from scratch in the root of Z. However, even this fails with
    the same error. I'm beginning to suspect a registry problem.

    Is this a known Vista bug? Will I have to wait for SP1 to resolve it?



    Thanks.

    Colin






      My System SpecsSystem Spec

  2. #2


    Patrick C Guest

    Re: Vista Backup Failing : 0x80070002 Error Code

    I had some problems too, forgot what the error codes were but used a new
    backup disk and it seemed to work, I don't know if the old disk is still
    valid or not. I'm backing up to dvds, don't know about the internal drive.
    Maybe backup can't handle some results properly.

    "Colin" <colin@xxxxxx> wrote in message
    news:3E46ADC8-183E-433A-A94D-8150E96C30D0@xxxxxx

    > My PC tried to run its weekly backup tonight, but failed. This is the
    > first time this has happened - the last successful backup was on 4th
    > February 2008.
    >
    > Running Vista Home Premium, and I back up my C Drive files onto a second
    > internal hard drive.
    > This drive has two partitions (Z and F). Z is just used for backups, and
    > there is still 176GB free out of 238GB on the partition.
    >
    > The error occurs only a minute or so into the backup attempt. The error
    > message that comes up is:
    >
    > 'The backup did not complete successfully.
    > An error occurred. The following information might help you resolve the
    > error:
    > The system cannot find the file specified. (0x80070002)'
    >
    > Googling the problem shows others have had it, but no definitive
    > resolution is given.
    >
    > I have tried deleting the backup task from task manager, moving the
    > existing backup volumes into a temporary sub directory, and creating a
    > whole new shadow backup from scratch in the root of Z. However, even this
    > fails with the same error. I'm beginning to suspect a registry problem.
    >
    > Is this a known Vista bug? Will I have to wait for SP1 to resolve it?
    >
    > Thanks.
    >
    > Colin
    >
    >
    >
    >
    >

      My System SpecsSystem Spec

  3. #3


    Ronnie Vernon MVP Guest

    Re: Vista Backup Failing : 0x80070002 Error Code

    Colin

    That error code means that a file that initializes the component being
    accessed is corrupt or missing.

    Try running the System File Checker which will replace and missing or
    corrupt system files.

    Go to Start and type cmd.exe In the results, right click the cmd.exe
    file and select the Run As Administrator option. In the command dialog, type
    the following.

    sfc /scannow

    Press ENTER.



    --

    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience


    "Colin" <colin@xxxxxx> wrote in message
    news:3E46ADC8-183E-433A-A94D-8150E96C30D0@xxxxxx

    > My PC tried to run its weekly backup tonight, but failed. This is the
    > first time this has happened - the last successful backup was on 4th
    > February 2008.
    >
    > Running Vista Home Premium, and I back up my C Drive files onto a second
    > internal hard drive.
    > This drive has two partitions (Z and F). Z is just used for backups, and
    > there is still 176GB free out of 238GB on the partition.
    >
    > The error occurs only a minute or so into the backup attempt. The error
    > message that comes up is:
    >
    > 'The backup did not complete successfully.
    > An error occurred. The following information might help you resolve the
    > error:
    > The system cannot find the file specified. (0x80070002)'
    >
    > Googling the problem shows others have had it, but no definitive
    > resolution is given.
    >
    > I have tried deleting the backup task from task manager, moving the
    > existing backup volumes into a temporary sub directory, and creating a
    > whole new shadow backup from scratch in the root of Z. However, even this
    > fails with the same error. I'm beginning to suspect a registry problem.
    >
    > Is this a known Vista bug? Will I have to wait for SP1 to resolve it?
    >
    > Thanks.
    >
    > Colin
    >
    >
    >
    >
    >

      My System SpecsSystem Spec

  4. #4


    Bob Guest

    Re: Vista Backup Failing : 0x80070002 Error Code

    Run chkdsk on your C Drive. See if that solves the problem.
    Right click your C Drive go to Properties>Tools and click the Check Now
    button.


    "Colin" <colin@xxxxxx> wrote in message
    news:3E46ADC8-183E-433A-A94D-8150E96C30D0@xxxxxx

    > My PC tried to run its weekly backup tonight, but failed. This is the
    > first time this has happened - the last successful backup was on 4th
    > February 2008.
    >
    > Running Vista Home Premium, and I back up my C Drive files onto a second
    > internal hard drive.
    > This drive has two partitions (Z and F). Z is just used for backups, and
    > there is still 176GB free out of 238GB on the partition.
    >
    > The error occurs only a minute or so into the backup attempt. The error
    > message that comes up is:
    >
    > 'The backup did not complete successfully.
    > An error occurred. The following information might help you resolve the
    > error:
    > The system cannot find the file specified. (0x80070002)'
    >
    > Googling the problem shows others have had it, but no definitive
    > resolution is given.
    >
    > I have tried deleting the backup task from task manager, moving the
    > existing backup volumes into a temporary sub directory, and creating a
    > whole new shadow backup from scratch in the root of Z. However, even this
    > fails with the same error. I'm beginning to suspect a registry problem.
    >
    > Is this a known Vista bug? Will I have to wait for SP1 to resolve it?
    >
    > Thanks.
    >
    > Colin
    >
    >
    >
    >
    >

      My System SpecsSystem Spec

  5. #5


    Colin Guest

    Re: Vista Backup Failing : 0x80070002 Error Code

    Ronnie,

    Ran SFC but it didn't find any integrity problems.

    Restarted and tried backup again - same problem.


    "Ronnie Vernon MVP" <rv@xxxxxx> wrote in message
    news:B7519B65-9CEF-4D87-B25D-105C6CA7C42C@xxxxxx

    > Colin
    >
    > That error code means that a file that initializes the component being
    > accessed is corrupt or missing.
    >
    > Try running the System File Checker which will replace and missing or
    > corrupt system files.
    >
    > Go to Start and type cmd.exe In the results, right click the cmd.exe
    > file and select the Run As Administrator option. In the command dialog,
    > type the following.
    >
    > sfc /scannow
    >
    > Press ENTER.
    >
    >
    >
    > --
    >
    > Ronnie Vernon
    > Microsoft MVP
    > Windows Desktop Experience
    >
    >
    > "Colin" <colin@xxxxxx> wrote in message
    > news:3E46ADC8-183E-433A-A94D-8150E96C30D0@xxxxxx

    >> My PC tried to run its weekly backup tonight, but failed. This is the
    >> first time this has happened - the last successful backup was on 4th
    >> February 2008.
    >>
    >> Running Vista Home Premium, and I back up my C Drive files onto a second
    >> internal hard drive.
    >> This drive has two partitions (Z and F). Z is just used for backups, and
    >> there is still 176GB free out of 238GB on the partition.
    >>
    >> The error occurs only a minute or so into the backup attempt. The error
    >> message that comes up is:
    >>
    >> 'The backup did not complete successfully.
    >> An error occurred. The following information might help you resolve the
    >> error:
    >> The system cannot find the file specified. (0x80070002)'
    >>
    >> Googling the problem shows others have had it, but no definitive
    >> resolution is given.
    >>
    >> I have tried deleting the backup task from task manager, moving the
    >> existing backup volumes into a temporary sub directory, and creating a
    >> whole new shadow backup from scratch in the root of Z. However, even this
    >> fails with the same error. I'm beginning to suspect a registry problem.
    >>
    >> Is this a known Vista bug? Will I have to wait for SP1 to resolve it?
    >>
    >> Thanks.
    >>
    >> Colin
    >>
    >>
    >>
    >>
    >>
    >

      My System SpecsSystem Spec

  6. #6
    joel406's Avatar

    Senior Member
    Join Date : Sep 2007
    Reality
    Posts : 471
    Vista Business/Home Premium/Ultimate x64/Server 2008 X64
    Local Time: 02:35 PM


     

    Re: Vista Backup Failing : 0x80070002 Error Code

    Colin try running sstem resore and roll your system back to before you had a problem. Your user files should be unaffected by the procedure. However manually backing up anything important beforehand is advised.

      My System SpecsSystem Spec

  7. #7



    Guest
    Join Date : Feb 2008
    Posts : 23
    Vista Home Premium SP2 - x86 / Windows Ultimate RC - x64
    Local Time: 06:35 PM


     

    Re: Vista Backup Failing : 0x80070002 Error Code

    Quote Originally Posted by joel406 View Post
    Colin try running sstem resore and roll your system back to before you had a problem. Your user files should be unaffected by the procedure. However manually backing up anything important beforehand is advised.
    Hi Joel,

    Unfortunately I read a posting from someone suggesting that this fault could be caused by too many system restore points - so I deleted them all

    So I don't have many options other than to hope SP1 fixes the bugs in Backup, or attempting a reinstall.

    I am seriously considering migrating my installation to a new hard drive, which should fix it, but am waiting for SP1 first.

      My System SpecsSystem Spec

  8. #8


    HiFi Guest

    RE: Vista Backup Failing : 0x80070002 Error Code



    "Colin" wrote:

    > My PC tried to run its weekly backup tonight, but failed. This is the first
    > time this has happened - the last successful backup was on 4th February
    > 2008.
    >
    > Running Vista Home Premium, and I back up my C Drive files onto a second
    > internal hard drive.
    > This drive has two partitions (Z and F). Z is just used for backups, and
    > there is still 176GB free out of 238GB on the partition.
    >
    > The error occurs only a minute or so into the backup attempt. The error
    > message that comes up is:
    >
    > 'The backup did not complete successfully.
    > An error occurred. The following information might help you resolve the
    > error:
    > The system cannot find the file specified. (0x80070002)'
    >
    > Googling the problem shows others have had it, but no definitive resolution
    > is given.
    >
    > I have tried deleting the backup task from task manager, moving the existing
    > backup volumes into a temporary sub directory, and creating a whole new
    > shadow backup from scratch in the root of Z. However, even this fails with
    > the same error. I'm beginning to suspect a registry problem.
    >
    > Is this a known Vista bug? Will I have to wait for SP1 to resolve it?
    >
    > Thanks.
    >
    > Colin
    >
    >
    >
    >
    >

      My System SpecsSystem Spec

  9. #9


    HiFi Guest

    RE: Vista Backup Failing : 0x80070002 Error Code


    Hi Colin
    I have exactly the same problem with the exception that I have never been
    able to get Back Up to work. Did you resolve the issue? Are we all waiting
    for the next/first SP?

    I tried the System file Checker suggested by one of the other replies.
    Twice the verification got to 86% and then erroed with "Windows Resource
    Protection could not perform the requested operation."
    Any further ideas. I'm especially miffed as I've just paid out for an
    external HD to back up to..

    BTW Does anyone know of good software to back up VISTA Home Premium that
    will restore when required?

    HIFI

    "Colin" wrote:

    > My PC tried to run its weekly backup tonight, but failed. This is the first
    > time this has happened - the last successful backup was on 4th February
    > 2008.
    >
    > Running Vista Home Premium, and I back up my C Drive files onto a second
    > internal hard drive.
    > This drive has two partitions (Z and F). Z is just used for backups, and
    > there is still 176GB free out of 238GB on the partition.
    >
    > The error occurs only a minute or so into the backup attempt. The error
    > message that comes up is:
    >
    > 'The backup did not complete successfully.
    > An error occurred. The following information might help you resolve the
    > error:
    > The system cannot find the file specified. (0x80070002)'
    >
    > Googling the problem shows others have had it, but no definitive resolution
    > is given.
    >
    > I have tried deleting the backup task from task manager, moving the existing
    > backup volumes into a temporary sub directory, and creating a whole new
    > shadow backup from scratch in the root of Z. However, even this fails with
    > the same error. I'm beginning to suspect a registry problem.
    >
    > Is this a known Vista bug? Will I have to wait for SP1 to resolve it?
    >
    > Thanks.
    >
    > Colin
    >
    >
    >
    >
    >

      My System SpecsSystem Spec

  10. #10


    Bob F. Guest

    Re: Vista Backup Failing : 0x80070002 Error Code

    "HiFi" <HiFi@xxxxxx> wrote in message
    news:3BBE6BC4-F5F5-482D-91F4-C96AC557B70D@xxxxxx

    >
    > Hi Colin
    > I have exactly the same problem with the exception that I have never been
    > able to get Back Up to work. Did you resolve the issue? Are we all
    > waiting
    > for the next/first SP?
    >
    > I tried the System file Checker suggested by one of the other replies.
    > Twice the verification got to 86% and then erroed with "Windows Resource
    > Protection could not perform the requested operation."
    > Any further ideas. I'm especially miffed as I've just paid out for an
    > external HD to back up to..
    >
    > BTW Does anyone know of good software to back up VISTA Home Premium that
    > will restore when required?
    >
    > HIFI
    Did you try the Backup and Restore center in Control Panel?
    Bob F.

    >
    > "Colin" wrote:
    >

    >> My PC tried to run its weekly backup tonight, but failed. This is the
    >> first
    >> time this has happened - the last successful backup was on 4th February
    >> 2008.
    >>
    >> Running Vista Home Premium, and I back up my C Drive files onto a second
    >> internal hard drive.
    >> This drive has two partitions (Z and F). Z is just used for backups, and
    >> there is still 176GB free out of 238GB on the partition.
    >>
    >> The error occurs only a minute or so into the backup attempt. The error
    >> message that comes up is:
    >>
    >> 'The backup did not complete successfully.
    >> An error occurred. The following information might help you resolve the
    >> error:
    >> The system cannot find the file specified. (0x80070002)'
    >>
    >> Googling the problem shows others have had it, but no definitive
    >> resolution
    >> is given.
    >>
    >> I have tried deleting the backup task from task manager, moving the
    >> existing
    >> backup volumes into a temporary sub directory, and creating a whole new
    >> shadow backup from scratch in the root of Z. However, even this fails
    >> with
    >> the same error. I'm beginning to suspect a registry problem.
    >>
    >> Is this a known Vista bug? Will I have to wait for SP1 to resolve it?
    >>
    >> Thanks.
    >>
    >> Colin
    >>
    >>
    >>
    >>
    >>


      My System SpecsSystem Spec

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