Vista Backup Failing : 0x80070002 Error Code

My PC tried to run its weekly backup tonight, but failed. This is the first
time this has happened - the last successful backup was on 4th February
2008.

Running Vista Home Premium, and I back up my C Drive files onto a second
internal hard drive.
This drive has two partitions (Z and F). Z is just used for backups, and
there is still 176GB free out of 238GB on the partition.

The error occurs only a minute or so into the backup attempt. The error
message that comes up is:

'The backup did not complete successfully.
An error occurred. The following information might help you resolve the
error:
The system cannot find the file specified. (0x80070002)'

Googling the problem shows others have had it, but no definitive resolution
is given.

I have tried deleting the backup task from task manager, moving the existing
backup volumes into a temporary sub directory, and creating a whole new
shadow backup from scratch in the root of Z. However, even this fails with
the same error. I'm beginning to suspect a registry problem.

Is this a known Vista bug? Will I have to wait for SP1 to resolve it?

Thanks.

Colin

I had some problems too, forgot what the error codes were but used a new
backup disk and it seemed to work, I don't know if the old disk is still
valid or not. I'm backing up to dvds, don't know about the internal drive.
Maybe backup can't handle some results properly.

"Colin" <colin@xxxxxx> wrote in message
news:3E46ADC8-183E-433A-A94D-8150E96C30D0@xxxxxx

Colin

That error code means that a file that initializes the component being
accessed is corrupt or missing.

Try running the System File Checker which will replace and missing or
corrupt system files.

Go to Start and type cmd.exe In the results, right click the cmd.exe
file and select the Run As Administrator option. In the command dialog, type
the following.

sfc /scannow

Press ENTER.



--

Ronnie Vernon
Microsoft MVP
Windows Desktop Experience


"Colin" <colin@xxxxxx> wrote in message
news:3E46ADC8-183E-433A-A94D-8150E96C30D0@xxxxxx

Run chkdsk on your C Drive. See if that solves the problem.
Right click your C Drive go to Properties>Tools and click the Check Now
button.


"Colin" <colin@xxxxxx> wrote in message
news:3E46ADC8-183E-433A-A94D-8150E96C30D0@xxxxxx

Ronnie,

Ran SFC but it didn't find any integrity problems.

Restarted and tried backup again - same problem.


"Ronnie Vernon MVP" <rv@xxxxxx> wrote in message
news:B7519B65-9CEF-4D87-B25D-105C6CA7C42C@xxxxxx

Colin try running sstem resore and roll your system back to before you had a problem. Your user files should be unaffected by the procedure. However manually backing up anything important beforehand is advised.

Hi Joel,

Unfortunately I read a posting from someone suggesting that this fault could be caused by too many system restore points - so I deleted them all

So I don't have many options other than to hope SP1 fixes the bugs in Backup, or attempting a reinstall.

I am seriously considering migrating my installation to a new hard drive, which should fix it, but am waiting for SP1 first.

"Colin" wrote:

Hi Colin
I have exactly the same problem with the exception that I have never been
able to get Back Up to work. Did you resolve the issue? Are we all waiting
for the next/first SP?

I tried the System file Checker suggested by one of the other replies.
Twice the verification got to 86% and then erroed with "Windows Resource
Protection could not perform the requested operation."
Any further ideas. I'm especially miffed as I've just paid out for an
external HD to back up to..

BTW Does anyone know of good software to back up VISTA Home Premium that
will restore when required?

HIFI

"Colin" wrote:

"HiFi" <HiFi@xxxxxx> wrote in message
news:3BBE6BC4-F5F5-482D-91F4-C96AC557B70D@xxxxxx Did you try the Backup and Restore center in Control Panel?
Bob F.